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citizenM London Bankside

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#91 of 1,080 Hotels in London
Certificate of Excellence
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3,100 Reviews from our TripAdvisor Community

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There are newer reviews for citizenM London Bankside
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Showing 2,382: English reviews
Bucharest, Romania
Reviewed 5 December 2015

I booked this hotel without knowing so many things about it but it was the closest one to the venue i had to get. It was a very pleasant surprise. The staff was very welcoming and helpful and i really like the self check in and check out possibility. The room was a bit small but the bed was very...

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1Thank m_andreea15
A TripAdvisor Member
Level Contributor
10 reviews
3 helpful votes
Reviewed 5 December 2015 via mobile

Good value.. We had such fun with the facilities in the room. The hotel is trendy and well situated. We registered as members for the Citizen m hotel chain and by doing that not only we are kept informed about the hotel. We qualify for a discount, 100% cancellation policy up to 2 pm on the day AND a cocktail!...

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1Thank A TripAdvisor Member
Erding, Germany
Reviewed 2 December 2015 via mobile

We've stayed over a very long weekend and did much enjoy the stylish interior. Even more did we appreciate the always very friendly and very obligingly staff. Various access to public transportation is just a five minutes walk. And the hotspots of City of Westminster or City of London is within 30 minutes walking distance crossing the River Thames.

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1Thank Andy_Hausser
citizenMichael, Assistant Hotel Manager at citizenM London Bankside, responded to this review

hey citizenAndy thank you for the five stars review. Awesome to hear you enjoyed the citizenM experience. it is great you found our ambassadors so friendly and helpful. That is the best compliment we can get and it is so rewarding. safe travels, citizenMichael Assistant Hotel Manager

San Francisco, California
Reviewed 2 December 2015

This is now my favorite hotel. The small rooms are thoughtfully designed, extremely comfortable, quiet, and even a little sexy. No wasted effort here, just modern design and a great value for my money.

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2Thank Jonathan M
newcastle, australia
Reviewed 2 December 2015

Very funky hotel with great modern quirks. I enjoyed the uniqueness of the place compared to the chintz option elsewhere. Very great design. The room was quite small however, of which I was well aware. Restaurant/bar downstairs looked very cool. Convenient location.

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1Thank megandrew
Manchester
Reviewed 30 November 2015 via mobile

Booked a room last minute as it looked quite quirky/designer. Turns out I was right but it was also a lot more. Fantastic concept, good location, reasonable price and all you could want in a hotel room (the king size beds are amazing!). I'm now a signed up "Citizen" and can't wait to return to this and other hotels across...

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1Thank Griswald_Trecker
citizenMichael, Assistant Hotel Manager at citizenM London Bankside, responded to this review

hey 'Griswald_Trecker' it is our pleasure to have you apart of our growing 'citizens' family. As a fellow trecker, adventurer, traveler and dreamer, we welcome you. see you next time in NYC, Paris or Amsterdam, citizenMichael

Los Angeles, California
Reviewed 30 November 2015

The rooms are small, but incredibly quiet, with every square inch used to maximum purpose. Best really for one person. If you want to stay on the south bank, this is perfect-- you can walk to the Tate Modern, the National Theatre and Burrough Market. Excellent breakfast that's pretty reasonable if purchased with the room. Custom choice of coffee in...

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Thank 32655Laura
citizenMichael, Assistant Hotel Manager at citizenM London Bankside, responded to this review

ahoy captainLaura, thanks for the review on TripAdvisor. we believe in affordable luxury here at citizenM and we use smart thinking to maximise space in our rooms. Throwing the unnecessary hotel clichés in the Thames at the same time. great to hear you enjoyed the local area. We are super proud to be in bustling bankside and to have the...

Northern Ireland, United Kingdom
Reviewed 29 November 2015 via mobile

Perfect hotel for a weekend break with friends. True, rooms are not massive but the beds are! Easy self check-in, helpful staff on site. Lovely rain shower and lift down shower, free wifi and great bar/lounge area for relaxing after a busy day exploring London. Walking distance to London Bridge station for anyone getting the train from Gatwick airport. Will...

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Thank G76NI
Edinburgh, United Kingdom
Reviewed 25 November 2015

Booked late but the hotel looked great on line. Really enjoyed our stay. Rooms small but fab, bed comfy, shower excellent. Staff really friendly and helpful. Check-in/out easy. Loved the café/bar. We will return.

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Thank clairej185
citizenMichael, Assistant Hotel Manager at citizenM London Bankside, responded to this review

hello 'clairej185' thanks for the great review and we are delighted to hear you enjoyed your stay. hope to see you back soon, citizenMichael

South Australia, Australia
Reviewed 24 November 2015

I took my teenage son here for 3 nights whilst we ran amok in UK attending a series of knitting events. Even though we had to share a bed coz they don't do twins, we both thought that this place was totally ace. The rooms are quiet, the bed is enormous (important if you're sharing with a gangly teen), there's...

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1Thank Suzanne R
citizenMichael, Assistant Hotel Manager at citizenM London Bankside, responded to this review

hey citizenSuzanne awesome to hear you and your son had a great stay with us. we like to ensure our guests have sweet dreams here at citizenM and when our alarm clocks get included in those, well, we have scored an ace. thanks for the five stars and safe travels down under, citizenMichael

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Staying in Southwark

Neighbourhood Profile
Southwark
Even before the arrival of the instantly iconic Shard, the riverside scene in Southwark had moved well beyond any up-and-coming phase of development. For quite some time, locals and out-of-towners alike have loved browsing the boutiques of Bermondsey High Street, foraging through the bounteous stalls at centuries old foodie haven Borough Market, and flocking to the banks of the Thames to enjoy some of Britain's biggest attractions such as Tate Modern and Shakespeare's Globe. Despite Southwark's many popular draws, instant calm can be achieved easily by turning down almost any side street. For more urban buzz, a quick stroll across famed bridges like the pedestrianized Millennium Bridge or the ever photogenic Tower Bridge yields access to the very core of Central London. And with London Bridge Station as this neighbourhood's main transportation hub, getting across town (or to anywhere in England for that matter) is a relative breeze.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the heart of London’s buzzing Bankside district—just minutes from the Tate Modern and Millennium Bridge, within walking distance from Southwark tube station (Jubilee Line) and London Bridge (Jubilee & Northern Line)—192 luxury non-smoking rooms await with free Wi-Fi, free movies, and a tablet MoodPad to control every hi-tech detail. Work or play in the oversized Vitra living room lobby with floor-to-ceiling stunning art, a prolific MENDO bookstore to peruse or purchase for your travels, and of course, canteenM’s 24/7 scrumptious eatery and bar to cure your hunger and thirst. ... more   less 

Additional Information about citizenM London Bankside

Address: 20 Lavington Street, London SE1 0NZ, England
Region: United Kingdom > England > London > Southwark , London Bridge
Price Range: RM700 - RM1,120 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — citizenM London Bankside 4*
Number of rooms: 192
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Agoda and Jetsetter so you can book your citizenM London Bankside reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#24 Family Hotel in London
#33 Business Hotel in London
#61 Romantic Hotel in London
#81 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from citizenM London Bankside staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choice: views of office blocks on Southwark St, or quieter rooms on the central atrium, but close to rooms opposite”
 of 5 bubbles maroondoor, 9 Jan 2017 | Read review
“I had courtyard facing room, that was extremely quiet, and the window had motorized both curtain and blind.”
 of 5 bubbles VlastimilB, 1 Jan 2017 | Read review
“Seems all rooms were pretty much the same - higher up the less noise.”
 of 5 bubbles jsd507, 14 Dec 2016 | Read review
“middle level”
 of 5 bubbles meib2013, 1 Dec 2016 | Read review
“Garden view rooms are quiet.”
 of 5 bubbles Scsven, 16 Nov 2016 | Read review
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