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citizenM London Bankside

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#87 of 1,078 Hotels in London
Certificate of Excellence
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3,054 Reviews from our TripAdvisor Community

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There are newer reviews for citizenM London Bankside
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Showing 2,349: English reviews
Sheffield, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 November 2015

We stayed at CM Bankside for one night as part of a business trip. The good points: friendly staff, OK breakfast, comfortable bed, decent sound insulation and handy location. The downside: tiny rooms, nowhere quiet to work or make calls (other than the prison cell like room), very average evening meal, retro decor and vastly overpriced. We won't use this... More 

4 Thank Mervyn J
citizenMichael, Assistant Hotel Manager at citizenM London Bankside, responded to this review

hey 'Melvyn J' thank you for taking the time out to offer feedback on your recent stay with us. It is pleasing to hear our ambassadors looked after you. They are a great bunch. sorry to hear you found us poor value for money. citizenM was born out of the idea of affordable luxury for the people and in a... More 

Cumbria, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 November 2015 via mobile

Stayed for three nights with a group of friends. The hotel is fabulous, so chilled & relaxed with great staff.... All of them seemed to love a giggle . The bedrooms are really comfortable, powerful shower. Very very quiet... Just perfect for a busy city blast!! The reception open plan area, bar and dining room have been planned perfectly with... More 

Thank Julie H
2 reviews
Reviewed 3 November 2015

room small and compact, but ultra modern and way cool. Really like this place. Looking forward to staying in another like it. Food was good, great atmosphere . good restaurants around, underground nearby so easy to get around.

Thank Mlc200
Eastbourne, United Kingdom
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 29 October 2015

Very relaxing out of the room, I did not like the concept of the room although I had a fantastic bathroom ensuite. I felt claustrophobic, but self check in good with help and free chargers, newspapers, books great breakfast and location

Thank Lindanne1234
Worcester, United Kingdom
Level Contributor
79 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 28 October 2015

Bankside is a very cool and trendy part of town these days. Something we hadn't appreciated when we booked at Citizen M based on all the great Trip Advisor Reviews. This hotel is high concept gone mad. It fits right in with all the contemporary modern and funky art that meets its apotheosis in the Tate Modern nearby. So be... More 

1 Thank HungryFamily_22
citizenMichael, Assistant Hotel Manager at citizenM London Bankside, responded to this review

hello 'HungryFamily_22' thank you for sharing your thoughts on TripAdvisor. it's a shame to hear that citizenM was not for you. When we designed our hotel, we envisaged what today's modern travellers really want. So we said goodbye to the mundane hotel cliches and instead built a hotel focussed on our guests. we believe in smart luxury rather than traditional... More 

Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 October 2015 via mobile

I had the pleasure of staying in the Citizen M Hotel Bankside London. A really super hotel. Quirky and modern design. Excellent lobby and lounge with helpful staff and comfortable. Mood music can be a little intense at times. Breakfast was excellent. The rooms are cleverly designed with everything you need in a compact space and a wall to wall... More 

Thank Jonathan D
Bristol, United Kingdom
Level Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 24 October 2015

All hotels ought to be able to do this. The welcome hits you as the automatic door opens and you step inside and you know this hotel experience is going to be very different. You will spend hours playing with the ipad in your room..choosing your lighting - from blue to pink and then to green, selecting one of the... More 

1 Thank Krishna050
Level Contributor
129 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 24 October 2015 via mobile

We went at the lounge for drinks on a Friday evening . There are no words to describe the ' cool ' effect of this place !!! Excellent space, cool decoration . Loved this place . Cocktails were ok not as cool as the place .... Some people were surfing on the internet some were having cocktails and were just... More 

Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 October 2015 via mobile

Hotels around the world are all the same in some sense except for CitizenM. This is guaranteed comfort. From the moment you walk in you are a modern citizen. The version Bankside of CitizenM is sleek with quirky humour such as a floor mat that compliments your nice shoes. The room is all controlled by a tablet from lights to... More 

Thank Ryan W
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 October 2015 via mobile

Superb does not do it justice! Lucky enough to work just around the corner from Citizen M, I can always rely on a visit to this place to put a spring in my stride and a huge smile on my face! Southwark's funkiest interior sports a tantalisingly well-stocked bar, cosy fire place and designer seating in abundance - a masterclass... More 

1 Thank Dave R

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Staying in Southwark

Neighbourhood Profile
Even before the arrival of the instantly iconic Shard, the riverside scene in Southwark had moved well beyond any up-and-coming phase of development. For quite some time, locals and out-of-towners alike have loved browsing the boutiques of Bermondsey High Street, foraging through the bounteous stalls at centuries old foodie haven Borough Market, and flocking to the banks of the Thames to enjoy some of Britain's biggest attractions such as Tate Modern and Shakespeare's Globe. Despite Southwark's many popular draws, instant calm can be achieved easily by turning down almost any side street. For more urban buzz, a quick stroll across famed bridges like the pedestrianized Millennium Bridge or the ever photogenic Tower Bridge yields access to the very core of Central London. And with London Bridge Station as this neighbourhood's main transportation hub, getting across town (or to anywhere in England for that matter) is a relative breeze.
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  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the heart of London’s buzzing Bankside district—just minutes from the Tate Modern and Millennium Bridge, within walking distance from Southwark tube station (Jubilee Line) and London Bridge (Jubilee & Northern Line)—192 luxury non-smoking rooms await with free Wi-Fi, free movies, and a tablet MoodPad to control every hi-tech detail. Work or play in the oversized Vitra living room lobby with floor-to-ceiling stunning art, a prolific MENDO bookstore to peruse or purchase for your travels, and of course, canteenM’s 24/7 scrumptious eatery and bar to cure your hunger and thirst. ... more   less 

Additional Information about citizenM London Bankside

Address: 20 Lavington Street, London SE1 0NZ, England
Region: United Kingdom > England > London > Southwark , London Bridge
Price Range: RM656 - RM1,178 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — citizenM London Bankside 4*
Number of rooms: 192
Reservation Options:
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Hotel Style:
#24 Family Hotel in London
#33 Business Hotel in London
#61 Romantic Hotel in London
#78 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from citizenM London Bankside staff and other travellers.
24 questions
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Questions? Get answers from citizenM London Bankside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“middle level”
 of 5 bubbles meib2013, 1 Dec 2016 | Read review
“Que pregunten a Brehana...”
 of 5 bubbles 751chemam, 30 Nov 2016 | Read review
“Garden view rooms are quiet.”
 of 5 bubbles Scsven, 16 Nov 2016 | Read review
“I had a cituy-view room, which was quiet enough”
 of 5 bubbles reneve, 13 Nov 2016 | Read review
“location, style”
 of 5 bubbles 669sebastianc, 2 Nov 2016 | Read review
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