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Hotel Xanadu

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Traveller (61)
Room & Suite (65)
Dining (29)
Ratings and reviews
#277 of 1,086 Hotels in London
Certificate of Excellence
  • Excellent51%
  • Very good39%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“ealing broadway”(40 reviews)
“wembley stadium”(8 reviews)
“great hotel”(25 reviews)
View all reviews
What's included
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
Multilingual Staff
Wheelchair Access
Meeting Rooms
Dry Cleaning
Free Parking
4 Star Hotel
Relaxing, comfortable and luxurious, Hotel Xanadu offers 46 stylishly appointed rooms and two executive suites. Guests can also enjoy Shikumen, our fine dining Chinese restaurant and bar. Shikumen's a la carte menu is served throughout the day and during lunchtimes they compliment their...
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Location and contact
26-42 Bond Street | Ealing, London W5 5AA, England
11.4 km to Heathrow Airport
118 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (472)
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380 results
Traveller rating
187
144
31
9
9
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LanguageEnglish
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187
144
31
9
9
Show reviews that mention
All reviewsealing broadwaywembley stadiumgreat hotelcentral linecomfortable bedmodern hotelbond streetrestaurants and shopstrain stationclean roomsgood sizebusiness tripminute walkhotel restaurantbeansbooked this hotelgood nights sleep
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1 - 5 of 380 reviews
Reviewed 4 days ago

The hotel is great, rooms are great, staff are excellent all in all lived up to expectations however the website and all online documentation point towards there being a restaurant on-site. This is now incorrect as it is closed for good.More

Review collected in partnership with this hotel
Thank CUnderhill
Response from HotelXanadu, General Manager at Hotel XanaduResponded yesterday

Dear CUnderhill, Thank you for taking the time to leave your feedback for us to review. I am glad that you liked the hotel and that your stay lived up to your expectations. I am particularly pleased to read your comment about our staff members...More

Reviewed 4 days ago

Small room for two adults. Building site next door so was awoken 7am on a Saturday with destruction noise. No restaurant or bar. Carpets where absolutely minging full of marks and hard bits and make up ectMore

Review collected in partnership with this hotel
Thank sumblaa
Response from HotelXanadu, General Manager at Hotel XanaduResponded yesterday

Dear sumblaa, Thank you for taking the time to leave your feedback for us to review. I am sorry to read that your stay did not live up to your expectations and I would like to address some of the points that you have raised...More

Reviewed 5 days ago via mobile

Paid £230 for a two night stay! While we was going to see a concert in twickenham. Good points Easy check in, comfy bed, bad points: carpet was filthy in are room! I can understand with having light carpets but they should be regularly cleaned...More

Thank jordinallo
Response from HotelXanadu, General Manager at Hotel XanaduResponded 4 days ago

Dear jordinallo, Thank you for taking the time to leave your feedback for us to review. I am glad that you enjoyed some aspects of your stay. I am happy that you had an easy check in and comfortable bed. I am sorry that you...More

Reviewed 5 days ago via mobile

Very nice hotel - comfortable room. Bit of maintenance going on outside the hotel but didn’t hear anything over the weekend, just on Monday morning. Wasn’t fussed though. The only downside was the swimming pool/ gym was not on site, it was at an external...More

Thank Joanna B
Response from HotelXanadu, General Manager at Hotel XanaduResponded 4 days ago

Dear Joanna B, Thank you for taking the time to leave your feedback for us to review I am very pleased to read that you liked the hotel and the room that was assigned to you. The swimming pool is indeed located in Eden Gym...More

Reviewed 5 days ago

Overall the hotel was lovely. Good location, clean and modern. We paid £106.25 for a Saturday night as we were heading to a concert at Twickenam. The towels were lovely, big and fluffy! Toiletries provided along with face clothes. Tea/coffee was also provided..... but NO...More

Thank Lady_spence92
Response from HotelXanadu, General Manager at Hotel XanaduResponded 4 days ago

Dear Lady_spence92, Thank you for taking the time to leave your feedback for us to review. I am glad to read that you liked the hotel and its location. Thank you for your kind remarks towards our staff members - they work extremely hard to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Wheelchair Access
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Meeting Rooms
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$110 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Best Value Hotel in London
#99 Business Hotel in London
#196 Romantic Hotel in London
#202 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$110 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Best Value Hotel in London
#99 Business Hotel in London
#196 Romantic Hotel in London
#202 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (61)
Room & Suite (65)
Dining (29)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
mareeireland
4 February 2018|
Answer
Response from Chris M | Reviewed this property |
Quite far away 28 kilometres or 18 miles. 70 minutes by train, or 40-50 minutes by taxi
0
Votes
Daniel H
25 August 2017|
AnswerShow all 2 answers
Response from HotelXanadu | Property representative |
Hi Daniel, yes indeed. There is a secure car park just across the road in the Ealing shopping mall. £10 for 24hrs. I hope that helps. We look forward to welcoming you to our hotel soon!
0
Votes
vickismith123
24 February 2017|
AnswerShow all 4 answers
Response from BreadChan | Reviewed this property |
I didn't aware the hotel has spa treatments even I've been stayed there few times before... but maybe there is shop nearby.
0
Votes
Room Tips
"Ask for a room at the back. The road in front of the hotel is busy."
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"Rooms on the back away from the street"
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"Choose the rooms that have the view of the main road"
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"Hope the construction on the south side will not make too much noise."
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