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The Pillar Hotel

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116 Reviews from our TripAdvisor Community

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Showing 111: English reviews
White Plains, New York
Reviewed 1 November 2016

I give this hotel 4.5 stars. It was very clean and comfortable. There were a couple broken appliances ( towel warmer, bathroom light) in my room but in general an excellent experience. I would definitely stay there again.

Thank Lissa F
East Brunswick, New Jersey
Reviewed 1 November 2016

Went to a family event in Hendon. Great location for all the families activities. Staff from begging to end were accommodating all our needs. Hotel was immaculate, breakfast was plentiful, great experience.

1Thank RogerHoward
Tel Aviv, Israel
Reviewed 2 October 2016

I can honestly say this was the best hotel I have stayed in for a business trip in London. I was there for 5 nights during a business trip. Clean, modern good size rooms, Great service and enjoyable food. Beautiful setting with all amenities within walking distance. I will definitely be returning to this hotel!!

2Thank David B
Reviewed 15 September 2016

my wife and I spent a full week at the hotel and were pleasantly surprised. . we had a spacious room with all the amenities we needed . Beds were comfortable. Bathroom and room itself were clean . the kosher breakfasts were sumptuous . The hotel and garden were very relaxing. We made friends easily with fellow guests that we...

3Thank shachne
Reviewed 1 August 2016

My bedroom was offered as a Queen bed but I ended up in a double as they only had 2 rooms left. My bedroom window was left open without my knowledge 20 feet from the pavement, 2 fire alarms during the night and when I rang to complain the staff thought it funny. I complained about the whole experience in...

Thank Nick R
Reviewed 24 July 2016

This is nice boutique hotel in Hendon. I stayed here for 3 nights to attend my daughter's graduation from Middlesex University, which is close to the property. The room was small but adequate for my needs, there's good parking and the staff are nice. The rate I got was in line with the type of room I had.

1Thank MLS_8
Reviewed 14 July 2016

We stayed in this lovely hotel during the weekend. This hotel is located in a beautiful place in Hendon close to shops and restaurants in a beautiful Jewish neighbourhood. It is ten minutes from the underground and five minutes from a lovely park. The service is excellent and the staff is very courteous, hospitable and professional. The room was big...

2Thank shari09
Jerusalem, Israel
Reviewed 23 June 2016

Located in Hendon, very convenient to shops and the tube. Staff professional and very pleasant and accommodating. kosher -Nice breakfast - smoked salmon and fresh fruit and a nice assortment of cheeses etc. Coffee and tea available throughout the day in the breakfast room (as well as cookies (biscuits) and cake and coffee/tea stations on the floors of the hotel....

3Thank Debbie F
ManagerNW4, Manager at The Pillar Hotel, responded to this review

I was so pleased to hear about your stay with us here at The Pillar and thank you for taking the time to share this with others on Trip Advisor. Indeed, we are exceedingly proud of our staff and pride ourselves on our high levels of service. I am delighted that this was so appreciated. Additionally, we work hard on...

Reviewed 20 June 2016 via mobile

Stayed for one night for business. This hotel is the best boutique hotel in London. Loved my stay. Everything just perfect, the breakfast was delicious. Thank you to all the staff who made my stay so good. I will make this hotel my priority when next staying in London.

2Thank David A
ManagerNW4, Manager at The Pillar Hotel, responded to this review

Thank you very much for taking the time to review The Pillar following your stay. We are delighted to hear that you enjoyed your experience so much and will very much look forward to welcoming you back to The Pillar in the near future. Yasmin Casallas

Boston Spa
Reviewed 9 June 2016

This kosher hotel, which we first stayed at 3 years ago, is very conveniently located being about 10 minutes from the M1 has excellent free parking. The rooms are very clean but very small - not really suitable for a long stay. The breakfast - continental style - is quite adequate. The staff are friendly and helpful There is free...

3Thank raymarks
ManagerNW4, Manager at The Pillar Hotel, responded to this review

Thank you for your kind review. looking forward to welcome you again real soon. Regards, Peter

64 photos of this hotel

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  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The Pillar Boutique Hotel North London is a boutique hotel, offers versatile conference facilities and is an ideal venue for events. The building dates back to 1893 and stands in 2 acres in the centre of North London, boasting a beautiful green garden around the whole hotel. The Pillar Hotel has successfully kept the history and old-fashioned Victorian charm but with an added contemporary design and style that the modern traveller expects. All rooms have a 32" LCD television with satellite channels, hypoallergenic pillows & duvets and the Pillar Hotel signature bed. All this combined we deliver a uniquely luxurious Hendon/Golders Green/Wembley hotel. Though we are one of many hotels in London, our beautiful surroundings make us unlike any other. Attractions just minutes away include: Hampstead Heath, Middlesex University, Kenwood House, RAF Museum, Alexandra Palace and Allianz Park the famous home of Saracens. ... more   less 

Additional Information about The Pillar Hotel

Address: 19 Brent Street, London NW4 2EU, England
Region: United Kingdom > England > London
Price Range: RM647 - RM1,170 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Pillar Hotel 3*
Number of rooms: 37
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Questions & Answers

Here's what travellers have asked, with answers from The Pillar Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A friendly and well run”
 of 5 bubbles 290stanleyw, 1 Jan 2017 | Read review
“Overlooking the courtyard.”
 of 5 bubbles Lucia2Uk, 9 Nov 2016 | Read review
“Get confirmation that what you book is what your going to receive. They will lie to you so get a name as a reference”
 of 5 bubbles nickrE6673FM, 1 Aug 2016 | Read review
“It's better to take rooms that overlook the inner garden.”
 of 5 bubbles shari09, 14 Jul 2016 | Read review
“no elevator for 2nd story rooms but staff does help with luggage if needed”
 of 5 bubbles 425debbief, 23 Jun 2016 | Read review
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