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Ibis London Shepherds Bush

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Traveller (353)
Room & Suite (169)
Dining (55)
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Overview
  • Excellent47%
  • Very good44%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Bar/Lounge
3 Star Hotel
All hotel details
Additional information
Offers from Ibis London Shepherds Bush
Special Offer: CHEAPEST ONLINE RATES!
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Offers from Ibis London Shepherds Bush
Special Offer: CHEAPEST ONLINE RATES!
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Reviews (2,095)
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All reviewscentral linewestfield shopping centretube stationpizza expresswet roomshort walkshower gelair constayed here for nightslate checkheathrow airporttwin roomcomfy bedbeanscomfortable stayshort staylocation is excellent
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1 - 5 of 1,100 reviews
Reviewed 5 days ago

This hotel has a good location for shopping at the Westfield centre and for West London, but the comfort level of the rooms was poor due to the air conditioning being shut off at night. The room was very hot and I was unable to...More

Thank Buffalo65
Response from Raphaella Y, Assistant General Manager at Ibis London Shepherds BushResponded yesterday

Thank you for taking the time to tell us about your stay at the Ibis London Shepherds Bush, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. Could you please contact...More

Hotel's Favourite
Reviewed 1 week ago

Booked here as we had a meeting at Westfields shopping centre, and wanted something close to it and Shepherds bush tube station - we found it. Great location, superbly friendly team of employees. Rooms were functional, clean and peaceful. Free WiFi and a surprisingly good...More

1  Thank GFwarrior
Response from Raphaella Y, Assistant General Manager at Ibis London Shepherds BushResponded 1 week ago

"Great location, superbly friendly team of employees" We love this! I have already share your comment with the team and I can tell you that we are all looking forward to welcome you back! many thanks, Francois Zissel - Assistant General Manager

Reviewed 2 weeks ago

A great for value hotel with excellent location. Very clean rooms and staff were friendly and attentive. Extra pillows in all rooms as well as tea making facilities and hairdryer. I would definitely visit this hotel again.

Review collected in partnership with Ibis Hotels
Thank kerryjeffries
Response from Raphaella Y, Assistant General Manager at Ibis London Shepherds BushResponded 1 week ago

Great review, thank you so much! So pleased to read how much you enjoyed your stay. We are looking forward to welcome you back for another excellent stay. Many thanks Francois Zissel - Assistant General Manager

Reviewed 2 weeks ago via mobile

I couldn’t believe how convenient the location was until I stayed. Just mins away from the tube and Westfield shopping. Many food places along the way. Room was spacious in my view. I stayed on the top floor(4th floor) and . Loved the security of...More

Thank pamela_flen77
Response from Raphaella Y, Assistant General Manager at Ibis London Shepherds BushResponded 1 week ago

Wow!!! Such an amazing comment. Really pleased to read your satisfaction with our facilities and services provided. I hope that we will have the pleasure to welcome you back soon! Francois Zissel Assistant General Manager,

Reviewed 3 weeks ago

We like IBIS because you know what to expect, and it does not let you down. Rooms are of adequate sized for a couple, you have everything you need with no luxury. Comfortable bed and pillows, coffee making facilities, hair dryer. A safe and little...More

Thank Luppita
Response from Raphaella Y, Manager at Ibis London Shepherds BushResponded 3 weeks ago

Dear Luppita, Thank you so much!!!!! We are so glad you enjoyed your stay with us! It's always a pleasure to hear this kind of comments from our guests and I will share it with Pedro and Pierluigi, they will love it!!! :) Thank you...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Hotel Amenities
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$105 - US$251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Green Hotel in London
#176 Romantic Hotel in London
#193 Business Hotel in London
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$105 - US$251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Green Hotel in London
#176 Romantic Hotel in London
#193 Business Hotel in London
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (353)
Room & Suite (169)
Dining (55)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
r0nlaw
28 February 2018|
AnswerShow all 7 answers
Response from Timo A | Reviewed this property |
Hi, There is safety box in reception office. Hotel was very safety, we did not needed safety box. You can not go to the rooms without the room keys by lifts.
0
Votes
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C C
29 January 2018|
AnswerShow all 4 answers
Response from Raphaella Y | Property representative |
Hello C C, This is perfectly fine to store your luggage in our luggage room. It is free of charge and we can keep it until 5pm. Plenty time to enjoy London on your last day :)
0
Votes
fcetonia
26 October 2017|
AnswerShow all 2 answers
Response from Fabio L | Reviewed this property |
Sorry, you may want to ask the hotel directly. Our room was not, but there might be other that are suitable for people with mobility issues.
0
Votes
Room Tips
"our room is close to elevator, bit noisy when people walk by but it is okay to me."
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"They're all pretty much identical. We had one on the road side of the hotel and it wasn't noisy."
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"First floor"
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"Spend a little more money and go to the Novotel in Hammersmith instead"
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