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Ibis London Shepherds Bush

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#218 of 1,089 Hotels in London
Certificate of Excellence
GreenLeadersBronze level
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1 room 2 adults 0 children
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Ibis London Shepherds Bush
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1,857 Reviews from our TripAdvisor Community

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Showing 965: English reviews
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Taipei, Taiwan
Reviewed 3 days ago NEWvia mobile

這是一家我覺得適合商務人士住的飯店!check in簡單又e化!房間不大,但是乾淨!浴室廁所就剛好使用。地點很不錯,去倫敦市中心也方便,附近有地鐵站和這裡知名百貨公司! This hotel is really suitable for business people to stay. Price, service, quality, location, and etc meet the expectation.

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Helpful?
Thank Lily H
sp
HOTEL’S FAVOURITE REVIEW
Reviewed 15 February 2017 via mobile

We stayed 3 nights for the very last leg of our vacation and wanted to be close to heathrow airport and westfield shopping centre. This hotel is super convenient with the great tube connection to central london (only 5 mins walk). Also 5 mins walk to westfield where we could do our last minute shopping. There is also a cinema...

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Helpful?
Thank rainbowfeiyi
About Hotel's Favourite Review
Emilie D, Manager at Ibis London Shepherds Bush, responded to this review

Dear rainbowfeiyi, We very much appreciate your comments regarding your stay at the ibis London Shepherds Bush - Hammersmith. I am really glad to know that you have enjoyed your stay with us and our staff! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will...

Sheffield, United Kingdom
Reviewed 3 days ago NEW

Fantastic stay for the weekend at the Ibis Shepherd bush. The staff couldn't have been more helpful, room was clean and spacious, great breakfast and easy parking at the NCP just around the corner from the hotel but with a door straight from the car park into the hotel. Great location just across the road from Shepherds Bush tube station...

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Helpful?
Thank John H
Sydney, Australia
Reviewed 1 week ago

Stayed in January 2017 with a cat. The staff were fantastic answering my queries during my stay. Room was clean & big enough for me & the cat, & our stuff as we are travelling around the UK & EU. TV & wifi worked, was able to even stream videos. Water pressure was ok. Room overlooked the street which wasn't...

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Helpful?
Thank Aus_Expat7
Raphaella Y, Manager at Ibis London Shepherds Bush, responded to this review

Dear Aus_Expat7 Thanks a lot for your lovely comment! It was a pleasure to meet you and your cat and to greet you at the hotel ! I hope you will come back to see us! Thanks a lot for all the nice details on our property, this is really kind of you. Our pet policy is £11 per day,...

Reviewed 1 week ago

I travelled to London for a couple of days with my girlfriend and we stayed in Ibis Shepherd's Bush. The whole building is modernly renovated and it looks and feels really nice on the inside and outside as well. It was really quiet and warm through our whole stay, also staff members were really friendly and caring. Place is close...

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1Thank Milen N
Raphaella Y, Manager at Ibis London Shepherds Bush, responded to this review

Hello Milen N, Thanks a lot for your comment, I will share it with my team, they will be so happy ! It was a real pleasure to have you at the hotel !! I hope you enjoyed your weekend and the special decoration in your room !! Please do not hesitate to come back and see us again. Warm...

Milan, Italy
Reviewed 2 weeks ago via mobile

An high level Ibis hotel, with a good room and an acceptable bathroom. The breakfast is ok, with very good bacon and eggs but no croissants. No croissants? This is quite a nonsense... The area around the hotel is so so.

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Helpful?
Thank tomdark2015
Raphaella Y, General Manager at Ibis London Shepherds Bush, responded to this review

Hello Tomdark Many thanks for taking the time to review our hotel, I am so sorry that you came on the day we ran out of croissant this is totally unacceptable I completely agree with you. Please let me know if you are planning to come back anytime and we will make it up for you. All the best Raphaella

London, United Kingdom
Reviewed 2 weeks ago

Business trip, very nice staff, comfy lobby area. My room was very clean and tidy. Nice bed. A lot of choice for breakfast and in the bar. Great location, very accessible, a lot of shops and restaurants around too.

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Helpful?
Thank traveller001537
Raphaella Y, General Manager at Ibis London Shepherds Bush, responded to this review

Thank you so much Traveller001537 for giving us 5 stars!! We love to read that our guests enjoyed their stay with us! We hope to welcome you again very soon!! All the best. Raphaella

Rye, United Kingdom
Reviewed 3 weeks ago

Everything was good, would have been cheaper if we booked in advance, but still reasonably cheap for everything we got. All of the staff was friendly, and the hotel was in a good area for what we wanted, will defiantly stay again :)

Review collected in partnership with Accorhotels.com
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Thank 91billieg
Raphaella Y, Manager at Ibis London Shepherds Bush, responded to this review

Dear 91billieg, Thanks ever so much for your comments regarding your stay at the ibis London Shepherds Bush - Hammersmith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

Reviewed 4 weeks ago via mobile

Stayed here for 1 night as was visiting the theatre in the west end, this hotel could not be faulted, the customer service from start to finish was outstanding, the room was spacious as with all Ibis hotels the bathrooms are small and compact but the cleaineless of the room was excellent, the Ibis excelled themselves and credit to the...

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2Thank KimHam678
Emilie D, General Manager at Ibis London Shepherds Bush, responded to this review

Waoh "outstanding customer service" that's what we want to read! We hope you will visit us again and give us even 5 stars next time :) All the best Raphaella Yver

Newport, United Kingdom
Reviewed 4 weeks ago

Review collected in partnership with Accorhotels.com
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Thank Cerrys W
Emilie D, General Manager at Ibis London Shepherds Bush, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to ibis - feel good at a great priceIbis London Shepherd’s Bush is our latest London hotel, located few meters to Westfield Shopping Centre, close to BBC TV Centre, Hammersmith and Noting Hill.The hotel offers 128 inviting modern rooms (100% non smoking) with comfortable beds "Sweet Bed" by Ibis TV with freeview, free Wi-Fi, tea & coffee facilities, bathroom with shower.Enjoy a treat in our innovative restaurant concept "Fogg's" which serves modern and international dishes from “around the world” or in the bar which is perfect for coffee, pre-dinner drink with our “tapas” daily counter or light meal in a cozy atmosphere. ... more   less 

Additional Information about Ibis London Shepherds Bush

Address: 3 - 5 Rockley Road, London W14 0DJ, England
Region: United Kingdom > England > London > Hammersmith / Fulham
Price Range: RM465 - RM810 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis London Shepherds Bush 3*
Number of rooms: 128
Reservation Options:
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Hotel Style:
#41 Green Hotel in London
#83 Best Value Hotel in London
#161 Family Hotel in London
#176 Romantic Hotel in London
#195 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Ibis London Shepherds Bush staff and other travellers.
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Overmere, Belgium
Exeter, United Kingdom
over a year ago

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor overlooking playground was very quiet”
 of 5 bubbles BexEee, 23 Nov 2016 | Read review
“A room some distance from the lift is recommended for a quieter night.”
 of 5 bubbles DaveE17, 31 Aug 2016 | Read review
“The hotel is on a residential street but the even numbered bedrooms are to the rear of the hotel.”
 of 5 bubbles PMDCork, 8 Jul 2016 | Read review
“Rooms are pretty much uniform as far as we could see - keep the window closed to reduce the sound in the morning”
 of 5 bubbles Rossergruffydd, 1 Jul 2016 | Read review
“Higher floor away from a lift with a little view that lures you to a lively Bush life!”
 of 5 bubbles BibkaHorvath, 22 Jun 2016 | Read review
5 of 5