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Park Plaza London Riverbank

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4,450 Reviews from our TripAdvisor Community

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Showing 4,008: English reviews
Farmingdale
Reviewed yesterday NEW

This hotel is on the south side of the river Thames. Some of the rooms have an amazing view of Parliament and Big Ben. My husband and I were there for the New Year Celebrations for one week. The staff was very helpful and the restaurant has very good sushi and other menu options. It is not in the center...

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Helpful?
Thank debbiesV8000SF
Kelowna, British Columbia, Canada
Reviewed yesterday NEW

As I have stated previously, I left some articles in my room when I checked out of the hotel on the 3rd December 2016. Despite repeated emails I have still not had the courtesy of a reply from any member of the management team but merely a cursory one from housekeeping and a message that I would hear back from...

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Thank Robert S
Portsmouth
Reviewed yesterday NEW

I moved rooms in this hotel, but both rooms were very noisy, not from the road or the railway but from machinery in the hotel. It was like being in a transatlantic jet (but not quite as loud). In future I would use a Premier Inn instead as its quieter, which is what I like.

Review collected in partnership with Park Plaza Hotels
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Helpful?
Thank Geraldvj
New Providence Island
Reviewed 2 days ago NEWvia mobile

Hotel is clean and the staff is friendly, We had two executive rooms and the view Is chaotic for both rooms, about 2 meters from the Building next to us, don't even consider opening the curtains You feel like your in your neighbors house. If you could open the windows you could jump to their balcony, so probably not the...

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Helpful?
Thank Montanabay
InessLannajaRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Thank you for providing us with your feedback. I am sorry to hear you did not enjoy your stay with us and to learn you encountered several challenges with your room allocation as well as with the overall room. Unfortunately not all of our guest rooms have an iconic view of London. If possible please contact our guest relations team...

Felpham, United Kingdom
Reviewed 4 days ago NEW

Review collected in partnership with Park Plaza Hotels
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Thank muchellerober75
InessLannajaRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Lichfield, United Kingdom
Reviewed 4 days ago NEWvia mobile

Lovely hotel, staff were all very friendly, rooms were well decorated (although our curtain was broke!) very modern, had a few drinks in the bar which had beautiful views and not badly priced! Great location within walking distance to Big Ben! Would return

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Helpful?
Thank bobslouise
InessLannajaRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Thank you very much for this fantastic review. I am delighted to hear that you thoroughly enjoyed your stay with us and our location. I hope I will have a pleasure to welcome you back when your travels bring you back to the area. Kindest Regards, Iness Lannaja

Canberra, Australia
Reviewed 5 days ago NEW

I had booked this hotel as both a special treat for both my birthday and to enjoy the last 2 days of our dream 6 month holiday. The room itself was lovely. Spacious, clean, comfortable and modern. Great views from the huge window of the Thames (faced up river unfortunately so no views of Big Ben etc but still a...

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Thank GeorgetteCanberra
InessLannajaRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Thank you for you review. It saddens me to learn you did not enjoy your stay with us and to read you encountered several challenges with our staff and room. Please contact our guest relations team at pprlgr@pphe.com to discuss your comments. Kind regards, Iness Lannaja

Novato, CA
Reviewed 5 days ago NEW

We traveled to London as part of a group bringing cheerleaders to participate in the London New Year's Day Parade. The hotel was booked for us as part of the travel package, and was coordinated through them. However, this hotel would be one that I would choose when I return to London. We arrived on the 27th of December. The...

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Helpful?
Thank sunbunny31
InessLannajaRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Thank you for taking some time to share your feedback and kind words with us. I am truly pleased to read you have enjoyed staying with us and the comfort of our modern rooms. I hope your travels bring you back to our hotel to once again enjoy a pleasant stay. Kind regards, Iness Lannaja

Jersey, United Kingdom
Reviewed 5 days ago NEW

Review collected in partnership with Park Plaza Hotels
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Thank Jennywren2016
InessLannajaRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

London, United Kingdom
Reviewed 1 week ago via mobile

Nice refurb to this hotel with 3 additional floors. Hotel well located with many tourist attractions in walking distance. Do make sure you at least attempt to be "doing the Lambeth walk" on your way to the Houses of Parliament. A very efficient and friendly check in from the personable staff. Rooms well appointed, modern, clean and comfortable. Overall great...

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Helpful?
Thank Simpson0n
InessLannajaRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Thank you very much for your lovely review. I am delighted to hear that you thoroughly enjoyed your stay with us . I hope I will have a pleasure to welcome you back when your travels bring you back to the area. Best Regards, Iness Lannaja

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Chino Latino
Chino Latino
Cuisines: Sushi, Asian, Fusion
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Overlooking Millbank and the Houses of Parliament in the heart of the city, Park Plaza London Riverbank offers stunning four-star deluxe accommodation for corporate and leisure travellers. The hotel is within easy reach of both London Waterloo and Vauxhall railway stations as well as Westminster Underground. Following a spectacular renovation, Park Plaza London Riverbank now offers 489 sumptuous guest rooms, including Superior Rooms, Executive Rooms and Suites, some with stunning river views. The modern fitness suite is open 24 hours a day and features a range of cardio and weight equipment. Located on the first floor, Chino Latino(R) Restaurant & Bar, the Lounge and a fresh new Sushi Bar offer tantalising cuisine with beautiful 180-degree panoramic views of the River Thames and the Houses of Parliament. ... more   less 

Additional Information about Park Plaza London Riverbank

Address: 18 Albert Embankment, London SE1 7DP, England
Region: United Kingdom > England > London
Price Range: RM544 - RM1,143 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza London Riverbank 4*
Number of rooms: 489
Reservation Options:
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Also Known As:
Park Plaza Riverbank London Hotel London
Park Plaza London
London Park Plaza
Riverbank Park Plaza London
Hotel Style:
#272 Business Hotel in London
#273 Luxury Hotel in London
#281 Romantic Hotel in London
#314 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Plaza London Riverbank staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If it is important to have a good view, ask for the river view with Parliament and Big Ben not just a river view room.”
 of 5 bubbles debbiesV8000SF, 19 Jan 2017 | Read review
“Stay somewhere else!”
 of 5 bubbles T539FEroberts, 19 Jan 2017 | Read review
“We had rooms 924 & 926. They are adjoining & are good for families who would like a little more room.”
 of 5 bubbles sunbunny31, 15 Jan 2017 | Read review
“Try and get to breakfast at quiet times so you get a window seat”
 of 5 bubbles MrBG19801980, 10 Jan 2017 | Read review
“Executive double room, just make sure your not facing other peoples rooms!”
 of 5 bubbles kayso2015, 10 Jan 2017 | Read review
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