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Park Plaza London Riverbank

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4,612 Reviews from our TripAdvisor Community

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Showing 4,149: English reviews
Christchurch, United Kingdom
Reviewed 15 January 2016

We stayed here with our friends and their children. A lovely stay although the heating in the room was difficult. We had a lovely stay and would use it again. Fabulous views of the river but it was unfortunate the weather was so poor. Comfortable bed, great turn down service and additional bedding available, plenty of storage and facilities in...

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Helpful?
Thank Karen1911
Tom P, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear Karen1911, Thank you for taking the time to leave your comments on your recent stay with us, I'm so pleased you had an enjoyable time and were able to enjoy the views despite the weather. Hopefully we will see you again, perhaps in the summer when (fingers crossed) the sun will be shining. Kind regards, Tom Pinn Guest Relations...

Leek, United Kingdom
Reviewed 14 January 2016

Nice location, rather noisy, rooms average at best and food that is totally uninspiring.On a positive the hotel staff are very efficient and friendly.Much better hotels in London serving superior food.

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Helpful?
Thank Gary S
VaniaSilvaRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Thank you for taking the time to share your feedback with us, I'm sorry to hear we weren't able to fully meet your expectations. I have addressed the points raised with our team, and I assure you we are working to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it...

Stoke-on-Trent, United Kingdom
Reviewed 14 January 2016

This is a really nice hotel. Nice room, good facilities,lovely breakfast and evening meal. Staff were really friendly and very helpful but a bit slow in the morning when they get busy and hotel was really cold-don't know why but myself and a couple of my colleagues all highlighted this fact. Staff seemed unable to rectify. Good wifi which was...

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Thank Andy M
Tom P, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear Andy M, Thank you for taking the time you give your feedback on your recent stay at Riverbank, I'm sorry to learn that you experienced challenges with the heating in the room. If you have moment to share the details of your stay with the Guest Relations team at pprlgr@pphe.com, this will enable us to look into the issue...

London
Reviewed 13 January 2016

Review collected in partnership with Park Plaza Hotels
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Thank Ashley42London
Tom P, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Kent, United Kingdom
Reviewed 13 January 2016 via mobile

If you get a river view room you won't want to go out for the evening. You can see Houses of Parliament,Big Ben & London eye whilst overlooking the Thames. If you stay at the weekend you can park round the corner on single yellow line and not get tickets. Our hotel of choice when staying in London.

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1Thank DanR210789
Tom P, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear DanR210789, Thank you for leaving your comments on your recent stay with us, It's always good to hear of guests that chose to return time and again. As you mentioned the views across the river are wonderful, especially at night. hopefully we will see you again soon! Kind regards, Tom Pinn Guest Relations Manager

Reviewed 13 January 2016

I stayed at the Park Plaza Riverbank for one weekend in mid-December. Overall my stay was quite nice; at check-in I was "upgraded" to a different room which turned out to be very large but in need of refurbishment. The decor was what I would call 'forced modern.' The bathroom was large with a great shower. On one wall were...

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Thank Adam T
Tom P, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear Adam T, Thank you for taking the time to leave your review of your recent stay at Riverbank, I'm glad that overall you had a pleasant stay. We are currently undergoing a refurbishment programme to improve the quality of services and accommodation provided to our guests which is due for completion later in the year. Thank you for your...

York, United Kingdom
Reviewed 13 January 2016

This is a lovely hotel. The room was huge, the bathroom had a bath and shower, there were lovely little touches everywhere. I can even forgive the missing knobs on the drawers in the desk. the bed was very comfortable indeed. However!! The hotel is right next to a building site where the Working Time Directive is a myth. Imagine...

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Thank Joolsmd
Tom P, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear Joolsmd, Thank you for taking the time to share your feedback on your recent stay with us. I'm so pleased to learn you found the accommodation to be of a high standard and the location suitable for your needs. Should you plan on returning, please contact the Guest Relations team on pprlgr@pphe.com ahead of your visit so that we...

Milton Keynes, United Kingdom
Reviewed 12 January 2016

Review collected in partnership with Park Plaza Hotels
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Thank Victoria L
Tom P, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Reviewed 12 January 2016

Review collected in partnership with Park Plaza Hotels
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Thank 207staceyd
Tom P, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

London, United Kingdom
Reviewed 12 January 2016

Review collected in partnership with Park Plaza Hotels
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Thank Lynda K
Tom P, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Chino Latino
Chino Latino
Cuisines: Sushi, Asian, Fusion
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Overlooking Millbank and the Houses of Parliament in the heart of the city, Park Plaza London Riverbank offers stunning four-star deluxe accommodation for corporate and leisure travellers. The hotel is within easy reach of both London Waterloo and Vauxhall railway stations as well as Westminster Underground. Following a spectacular renovation, Park Plaza London Riverbank now offers 489 sumptuous guest rooms, including Superior Rooms, Executive Rooms and Suites, some with stunning river views. The modern fitness suite is open 24 hours a day and features a range of cardio and weight equipment. Located on the first floor, Chino Latino(R) Restaurant & Bar, the Lounge and a fresh new Sushi Bar offer tantalising cuisine with beautiful 180-degree panoramic views of the River Thames and the Houses of Parliament. ... more   less 

Additional Information about Park Plaza London Riverbank

Address: 18 Albert Embankment, London SE1 7DP, England
Region: United Kingdom > England > London
Price Range: RM653 - RM1,350 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza London Riverbank 4*
Number of rooms: 489
Reservation Options:
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Also Known As:
Park Plaza Riverbank London Hotel London
Park Plaza London
London Park Plaza
Riverbank Park Plaza London
Hotel Style:
#272 Business Hotel in London
#272 Luxury Hotel in London
#281 Romantic Hotel in London
#314 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Plaza London Riverbank staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Plump for a River view Room on the upper levels 12 and above”
 of 5 bubbles 47StuartM, 26 Feb 2017 | Read review
“Always ensure you ask for a River View - otherwise the rooms are very dull during the day”
 of 5 bubbles 262BR, 20 Feb 2017 | Read review
“Receptionist must be truthful about the real status of the room n request should comply or most likely similar to the guest request.”
 of 5 bubbles ms106, 19 Feb 2017 | Read review
“Choose the Exceutive rooms for access to the lounge and upgraded breakfast.”
 of 5 bubbles mrfrej, 19 Feb 2017 | Read review
“Not near 613 as hotel being built next door x”
 of 5 bubbles 333jaynea, 18 Feb 2017 | Read review
5 of 5