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I have been traveling a lot and I have seen differrent hotel but the easyhotel in South Kensigton is the worst that I have been. The receptionists aren't friendly they don't do anything for enjoing your stay they only give you the keys. The room...More
Response from NRahmeh, Front Office Manager at easyHotel London South KensingtonResponded 2 weeks ago
Thank you for your comments about your recent experience at our Hotel, we appreciate that you decided to spend your time to give us very important feedback. We are sorry to hear that the rooms didn’t meet your expectations, and most certainly there...More
I was a solo traveler staying for 6 nights. The location was great - 5 minute walk to Tube station. The staff was very helpful. My room was extremely small - suitcase on the floor and two hooks on the wall. My bathroom was ridden...More
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Thank Kathleen A
Response from NRahmeh, Manager at easyHotel London South KensingtonResponded 2 weeks ago
Dear Katheleen A,
Thank you for taking your time to write this review as that will help us to improve guest's experience. I appreciate your comments about the location and staff, as you can well guess we are a budget hotel and provide a service...More
Just upon entering our room we noticed a smell of sewage. It wasn’t overwhelming and only slight to begin with and only really in the bathroom, so we brought our bags in. My wife decided that she’d shower and hopefully the smell would subside with...More
Thank Nicholas W
Response from NRahmeh, Manager at easyHotel London South KensingtonResponded 29 March 2018
We appreciate your feedback as it will help us to improve the next time.
The issue about the sewage has been passed to the maintenace department and should be dealt with shortly.
Again we are sorry to hear about your unpleasant experience with...More
Cost £35 for one night for one room. I don’t think it’s worth much more. However London is expensive to stay so this hotel was good for our needs. Stayed a single night. It’s in a good location with shops cafe, bars close by. 5mins...More
Response from NRahmeh, Manager at easyHotel London South KensingtonResponded 26 March 2018
Thank you for taking your time to leave this review on Tripadvisor. We are happy to know that our concept offered you good value for money, we appreciate your comments about the sizes of the rooms, toilet and explanations about the no furniture...More
My husband and I stayed here for one night only. After being greeted by a rude and unpleasant man on the reception. We went up to the smallest room we have ever seen( our touring caravan’s bed space was bigger). Luckily enough we had paid...More
1 Thank Julie K
Response from NRahmeh, Public Relations Manager at easyHotel London South KensingtonResponded 20 March 2018
Thank you for taking your time to share your comment in such detail.
I am dissapointed to hear that your stay was not satisfactory as expected.
I regret that our concept has not been understood part of it is to provide private rooms...More
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming
and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.