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Cheval Phoenix House

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Traveller (11)
Room & Suite (19)
Dining (2)
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Overview
  • Excellent84%
  • Very good12%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“sloane square”(39 reviews)
“kings road”(14 reviews)
AMENITIES
Free Wifi
Non-Smoking Hotel
Fitness centre
Concierge
Dry Cleaning
Free Parking
Breakfast included
5 Star Hotel
All hotel details
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Reviews (216)
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All reviewssloane squarekings roadfully equipped kitchenlovely apartmentgreat locationquiet streetone bedroom apartmenthome away from homeconcierge teamliving areanespresso machineon arrivaltube stationwonderful staystar hotelhyde parkchelsea
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11 - 15 of 208 reviews
Reviewed 12 September 2017

This was our second time staying at the Cheval Phoenix and happy we chose this location again! The hotel/apartment is very clean and located on a very quiet street. We are close to the underground, walking distance to shops and attractions. The staff are very...More

1  Thank Sandy H
Response from chevalresidences, General Manager at Cheval Phoenix HouseResponded 14 September 2017

Dear Sandy, Excellent review! Thank you for sharing your feedback to the TripAdvisor community. It is always a delight to receive comments such as yours, it makes us happier to see our colleagues names in guest reviews that they have delivered what we say a...More

Reviewed 20 July 2017

Clean, Comfortable Accommodations in a beautiful quiet street near Sloane square. Short walk to the tube and near major shopping area.The staff professional and friendly.The only thing that I missed in our one bedroom apartment is a view the windows were high.More

Thank Hind A
Response from chevalresidences, General Manager at Cheval Phoenix HouseResponded 24 July 2017

Dear Hind, Amazing feedback! Team at Cheval Phoenix House are truly delighted by your kind words and we are glad to hear that you enjoyed the convenience of our location and the proficient service delivered by our team. Regarding the high windows; this is due...More

Reviewed 18 July 2017

There is no reason why a serviced flat needs to feel like a hotel and Cheval Residences has a way of making your stay feel as much as if you were home as they could. There is a 24 hour concierge at each property and...More

Thank Lew S
Response from chevalresidences, General Manager at Cheval Phoenix HouseResponded 19 July 2017

Dear Lew, Wonderful commendation! We are overjoyed by your kind comments. It is always a pleasure to hear that our guests experienced a great stay and moreover felt at home whilst staying with us here at Cheval Phoenix House. We are glad that you enjoyed...More

Reviewed 17 July 2017

Comfortable, near Sloane Square which is beautiful, quietly decorated, in a quiet street. My only complaint is that all too often, there is nobody at the front desk, for much too long, which is bothersome both in terms of security as in terms of getting...More

Thank Jennifer T
Response from chevalresidences, General Manager at Cheval Phoenix HouseResponded 19 July 2017

Dear Jennifer, Thank you for taking the time to review your recent stay with us. We are delighted to hear that you had a pleasant stay at Cheval Phoenix and enjoyed the serenity of the location. We appreciate your comments regarding the front desk. I...More

Reviewed 19 June 2017

We loved the location so close to Sloane Square. Easy walk to the tube and lots of restaurants and shops. Felt safe walking around this area. The kitchens are well appointed and it was nice to make our own breakfasts before going out for the...More

Thank Catherine P
Response from chevalresidences, General Manager at Cheval Phoenix HouseResponded 3 July 2017

Dear Catherine, Thank you for your lovely review to the TripAdvisor community. We are thrilled to read your comments and happy to hear that you wish to return back to Cheval Phoenix House. It is always a delight to know that our guests enjoyed all...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$328 - US$659 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$328 - US$659 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (11)
Room & Suite (19)
Dining (2)
Nearby
Belgravia
Home to the vast majority of embassies and diplomatic
residences in London, sophisticated and upscale
Belgravia also boasts a wealth of luxury hotels, fine
dining restaurants, and some of the city’s most stroll
worthy lanes. While the prices here are high, taking a
leisurely stroll through the streets of picturesque
and elegant white stucco houses is free. Hyde Park and
the Buckingham Palace Gardens are only a stone's throw
...More
Questions & Answers
Ask a question
jazzyart
25 July 2017|
AnswerShow all 2 answers
Response from BradDeeth | Reviewed this property |
we didnt have a car and the streets were pretty full with residents parking. sorry I couldn't be more helpful
0
Votes
Megan T
13 October 2015|
AnswerShow all 2 answers
Response from chevalresidences | Property representative |
Hi Megan, Thank you for your enquiry, I would like to confirm that the fitness facility is included in your stay and no additional cost.
0
Votes
abdullyne
1 September 2015|
AnswerShow all 3 answers
Response from chevalresidences | Property representative |
For a private chauffeured car from London Heathrow Terminal 1-4 to Cheval Phoenix House, the cash price is £75.00 and from London Heathrow Terminal 5 to Cheval Phoenix House, the cash price is £85.00.
0
Votes
Room Tips
"They are all good"
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"Just look at all the different lay outs on their website, request the room you would prefer. You are most..."
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"The loft apartment was very spacious"
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"I've never had a bad apartment and I've stayed there often."
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