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The W14 Kensington

AMOMAUS$208*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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The W14 Kensington
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1,510 Reviews from our TripAdvisor Community

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Showing 1,028: English reviews
Malmesbury, United Kingdom
Reviewed 17 March 2017

Super friendly and helpful staff was the best thing for me. Other than that the room was clean and comfortable, breakfast was nice, the bed was comfy. That's all I need! Super easy walk to tube station and other amenities. And they let me check in early AND leave my luggage after I checked out, so that I didn't have...

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Helpful?
Thank h0llybird
Viral P, General Manager at The W14 Kensington, responded to this review

Dear H0llyBird Thank you for sharing your experience after following your recent stay at The W14 Kensington. We are extremely delighted to hear that you have had a most comfortable sleep at The W14 kensington and rating us 5* for service quality. I am glad to hear that we met your expectations especially with regards to the service our friendly...

Bucharest
Reviewed 15 March 2017

The hotel has a very good location if you want to be next to a tube station that has access to both the line to the airport (Heathrow) and the main London attractions. Otherwise, the room was ridiculously small (fit a bed from which was difficult to get out of because you hit walls). Nice bathroom. Poor breakfast - some...

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Helpful?
Thank Cristian D
Viral P, General Manager at The W14 Kensington, responded to this review

Dear Christian D Thank you for sending us your feedback following your recent stay with us!! Our aim is to provide our guest with memorable experiences and I do apologise for any shortcomings you encountered due to a room size, breakfast and Temperature Control. We administer lot of guest special requests , we would done it for you as well...

Birmingham, United Kingdom
Reviewed 15 March 2017

Nice clean modern looking hotel, great value for money but more importantly parking on the street outside was very reasonable. A MASSIVE bonus for London! The rooms are tastefully done if a trifle on the congested side, however the shower was fantastic!

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Helpful?
Thank Johnviper6859
Viral P, General Manager at The W14 Kensington, responded to this review

Dear Johnviper6859 Thank you for sharing your experience after your recent stay with us at The W14 Kensington. I am delighted to hear that we met your expectations with the services and facilities we offered. It is comments like this that make a huge difference to them as they strive for this every day. I am glad to hear that...

Reviewed 14 March 2017 via mobile

Perfect location for access to Olympia and a few minutes walk from West Kensington station. Quiet area but close to take aways, pubs, shops and a Sainsbury's and Tesco. Hotel came in under £100 p/n inc a continental breakfast. Although snug, my double room had all the facilities that you'd expect in a hotel room, but just a little bit...

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Helpful?
Thank Jemma D
Viral P, General Manager at The W14 Kensington, responded to this review

Dear Jemma D It was with great pleasure that I received your comments about your recent stay with us at The W14 Kensington London. The team will be thrilled to know they were able to make your stay a memorable one. We make every effort to ensure that all our guests receive the utmost in service and I am delighted...

bedfordshire,
Reviewed 13 March 2017 via mobile

So 3 of us stayed at the W14 Hotel. It was perfect for what we needed. Which was a room for 3 to sleep and a bathroom. No frills. It had tea and coffee facilities. A comfortable but compact bathroom. A hairdryer. The room had plenty of plugs for phones to be charged. Also, plenty of room to hang or...

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Helpful?
Thank shazzaling
Viral P, General Manager at The W14 Kensington, responded to this review

Dear Shazzaling, Thank you for sharing your honest appraisal and experience after your recent stay at The W14 Kensington. I am extremely delighted to hear that we met your expectations especially with regards to the service our friendly team provided. It is comments like this that make a huge difference to them as they strive for this every day. I...

Maastricht, The Netherlands
Reviewed 8 March 2017

Very nice and clean hotel, really helpful staff! We arrived to London on the 24th of February and checked into a hotel at South Kensington metro station which was...not good. We checked out and looked for a quick solution. W14 Kensington turned up and we have never regretted our choice. Rooms are clean, modern and heating does work!:) The only...

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2Thank alexanderastrelkov
Viral P, General Manager at The W14 Kensington, responded to this review

Dear Alexanderastrelkov Thank you for choosing to stay with us and sharing your experience at The W14 Kensington and reviewing us 4* here on Tripadvisor. I am extremely delighted to hear that we met your expectations especially with regards to the service our team provided. It is comments like this that make a huge difference to them as they strive...

Welshpool, United Kingdom
Reviewed 7 March 2017 via mobile

Booked here for convenience of a convention I was attending at the Olympia. What did I get? A beautiful looking hotel, good sized room and warm and friendly staff welcoming us. Breakfast was great also. I'd book again for future visits to London.

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1Thank McNothing
Viral P, General Manager at The W14 Kensington, responded to this review

Dear McNothing Thank you so much for taking the time to share your 5* review after your recent stay at The W14 Kensington. Your comments have definitely made the whole teams’ day as it is comments like this that they work towards every day to achieve. We are extremely happy to hear that we have made your stay a memorable...

Reviewed 6 March 2017 via mobile

Lovely Hotel, very clean. Staff are very friendly and helpful. Will definitely be staying there again next year. Rooms very cosy, cleaned every day. Close to Olympia and Tube station. Many restaurants and pubs close by. Local shops also .

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Helpful?
Thank Lisa T
Viral P, General Manager at The W14 Kensington, responded to this review

Dear Lisa T Thank you so much for taking the time to share your review after your recent stay at The W14 Kensington. Your comments have definitely made the whole teams’ day as it is comments like this that they work towards every day to achieve. We are extremely happy to hear that we have made your stay a memorable...

Bacton, United Kingdom
Reviewed 3 March 2017

We stayed here just one night after a gig at Shepherds Bush Empire (just a few stops on tube with couple of quick changes). Room spotless, bed very comfortable, bathroom clean and nice. Room was on small side but is not a problem as only sleeping there! Lovely and quiet at night and the free continental breakfast was plentiful, fresh...

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Helpful?
Thank Rachel O
Viral P, General Manager at The W14 Kensington, responded to this review

Dear Rachel O Thank you for choosing to stay with us and sharing your experience at The W14 Kensington and reviewing us 4* here on Tripadvisor. I am extremely delighted to hear that we met your expectations especially with regards to the service our team provided. It is comments like this that make a huge difference to them as they...

Reviewed 26 February 2017 via mobile

Stayed here for 2 nights on a city break hotel is really lovely convenient to tube line from Heathrow .We were able to drop our bags early .Room was very comfortable breakfast was lovely .Reception staff extremely friendly and helpful in every way thanks

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1Thank rita c
Viral P, General Manager at The W14 Kensington, responded to this review

Dear Rita C Thank you for sharing your honest appraisal and experience after your recent stay with us at The W14 Kensington. I am delighted to hear that we met your expectations with the services and facilities we offered. It is comments like this that make a huge difference to them as they strive for this every day. I am...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Multilingual Staff

Additional Information about The W14 Kensington

Address: 16-22 Gunterstone Road | West Kensington, London W14 9BU, England (Formerly Ace Hotel)
Region: United Kingdom > England > London
Price Range: RM493 - RM891 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The W14 Kensington 3*
Number of rooms: 65
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Also Known As:
The w14 Hotel London
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Questions & Answers

Here's what travellers have asked, with answers from The W14 Kensington staff and other travellers.
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Questions? Get answers from The W14 Kensington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is no lift so make sure you can climb the stairs if you have an upper floor room.”
robertsC3368FO, 7 Apr 2017 | Read review
“Great value but lots of stairs and no lift.”
970cliffordh, 17 Feb 2017 | Read review
“Get room near Breakfast Restaurant narrow stairs as no Lifts.”
NoelK397, 13 Feb 2017 | Read review
“Low floors please - no lift!”
marikitn2016, 21 Jan 2017 | Read review
“I presume they all are as good as mine.”
lannau, 4 Jan 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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