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    Plaza on the River - Club and Residence

    18 Albert Embankment, London SE1 7TJ, England
    Hotel website
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    May 14
    May 15
    1 room, 2 adults, 0 children
    SAVE US$46
    US$259
    US$213
    US$259
    US$213
    US$259
    US$213
    Traveller (519)
    Room & Suite (217)
    Dining (37)
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    Overview

    • Excellent69%
    • Very good18%
    • Average6%
    • Poor3%
    • Terrible2%
    Travellers talk about
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    Free Wifi
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    5 Star Hotel
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    Offers from Plaza on the River - Club and Residence
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    Hotel deals
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    #381 of 1,089 hotels in London
     
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    Rooms
    14 May15 May
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    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
    Time of year
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    Reviewed 2 weeks ago

    this unit had a small kitchen with a clothes washer and dryer as well as dishwasher. Maid service was timely and very good. large rooms with ceiling to floor windows overlooking the Thames...Big Ben etc. Just beautiful. Conveniently located, can walk to most things and...More

    Helpful?
    Response from Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence

    Dear pmr5858, Thank you for taking the time to submit a review. One of our favorite things to do is to create the best hotel experience possible for our guests. We were absolutely thrilled to hear how much you enjoyed your time and we look...More

    Reviewed 2 weeks ago

    All things considered, what could we have done to improve your experience? Our checkout time was 12 noon. We were ready to leave the room from 9 a.m. and finally left by 10 a.m. (still 2 hours before the checkout time.) On the checkout day...More

    Review collected in partnership with Park Plaza Hotels
    Helpful?1  
    Response from Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence

    Dear 431siavashv, Thank you for your review about your recent stay. I am really sorry about the issues caused. I will follow up with the relevant team in order to rectify any issues that may still exist. Your feedback is much appreciated, and it will...More

    Reviewed 2 weeks ago

    Stayed here a few weeks ago. It was absolutely amazing. We stayed in a one bedroom apartment and it was far better than we expected. Was surprised at how luxurious it was. Walking into the entrance, directly in front of you is an amazing array...More

    Helpful?
    Response from Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence

    Dear Millii S, Thank you for your 5 stars review. I am grateful to read that we exceed your expectations with our exceptional customer service. Your feedback is much appreciated and will be shared with the team. We look forward to seeing you again. Regards,...More

    Reviewed 2 weeks ago

    The staff was extremely rude when checking in, my room was not ready until an hour and a half after my arrival at the hotel. No one from the hotel checking in with me regarding the status of my room, I had to constantly check...More

    Review collected in partnership with Park Plaza Hotels
    Helpful?
    Response from Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence

    Dear ksingh6, We appreciate you staying with us and providing your feedback. Please accept our apologies for your dissatisfaction with your stay. I am sorry to hear about the issues you experienced with our Front Office staff and its services, and I will work with...More

    Reviewed 2 weeks ago

    This is beautifully situated facing the Albert Embankment. The studio is well-appointed with all you might need if you wished to do some self-catering. We simply prepared a fruit and croissant breakfast with excellent Nespresso coffee. Perhaps the hotel should consider cups that fit the...More

    Helpful?
    Response from Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence

    Dear patricia026, Thank you for your lovely comments we appreciate the effort. I am glad to hear that you have enjoyed you short visit at Plaza on the River and we hope to welcome you back soon for a longer visit. Please feel free to...More

    Park Plaza London Riverbank
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    About
    Amenities
    • Top amenities
    • Bar/Lounge
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Conference Facilities
    • Shuttle Bus Service
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Bar/Lounge
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$238 - US$392 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #62 Business Hotel in London
    • #104 Family Hotel in London
    • #163 Luxury Hotel in London
    • #175 Romantic Hotel in London
    Photos
    Traveller (519)
    Room & Suite (217)
    Dining (37)
    Pool & Beach (9)
    Nearby
    Nearby Hotels
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    Nearby Restaurants
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    Nearby Attractions
    Tate Britain
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    .63 km away
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    Questions & AnswersAsk a question
    Onitsha D
    Do you have airport transportation?
    7 March 2017|
    Answer Show all 2 answers
    Response from Gabriella_Kolber | Property representative |
    Dear Onitsha D, Thank you for contacting Plaza on the River. We would be happy to arrange pick up from you from any of the London airport. Please feel free to contact our Concierge Team to book the service. The price is... More
    0
    Votes
    PeabodySun
    Is there parking on premise ?
    23 February 2017|
    Answer Show all 4 answers
    Response from Gabriella_Kolber | Property representative |
    Dear PeabodySun, Thank you for contacting Plaza on the River. Please note that we have a 30 minutes waiting area at the front of the hotel, but we do not have parking. We offer Valet Service. For additional information... More
    1
    Vote
    Mavis L
    Hi, Which room have balcony? I wish to book but seems to unable to find the information
    14 February 2017|
    Answer
    Response from Gabriella_Kolber | Property representative |
    Dear Mavis L, Thank you for contacting Plaza on the River. Please look for room type called One bedroom apartment with River view & Balcony on our website, alternatively please feel free to contact our Reservations Team... More
    1
    Vote
    Room Tips
    "choose rooms with river views"
    Read review
    "Ask for Room 1156 with a view of Lambeth bridge, Westminster Bridge and the Houses of Parliament"
    Read review
    "pay the little extra for a river view."
    Read review
    "Do not select a studio if you want a view of the river"
    Read review