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Plaza on the River

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Traveller (596)
Room & Suite (293)
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Overview
  • Excellent70%
  • Very good18%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“chino latino”(61 reviews)
“river view”(91 reviews)
“big ben”(120 reviews)
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
5 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,670)
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1,473 results
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1,014
255
104
59
41
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Show reviews that mention
All reviewschino latinoriver viewbig benone bedroom suitelondon eyevauxhall stationpark plaza riverbankalbert embankmentwashing machinea small grocery storeroom servicefloor to ceiling windowsfull kitchenvictoria lineguest relationsstar hotelbuilding work
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561 - 565 of 1,473 reviews
Reviewed 28 December 2015

My sisters and I booked the family suite for our 3 day trip to London. It was quite easy getting there from the tube taken from Heathrow. The room was ready even though we were early and it was so big! the double bed felt...More

1  Thank Rabia B
Response from Gabriella_Kolber, Front Office Manager at Plaza on the RiverResponded 29 December 2015

Dear Rabia B, Thank you for your lovely comments about your recent stay. I am glad to hear that you have enjoyed the festive season at Plaza on the River. We look forward welcoming you back. Kind regards, Gabriella Kolber Front of House Manager

Reviewed 28 December 2015

Excellent service especially for someone with kids apartment space is perfect along with facilities of dish washer and clothes washing and drying normally such a rip off on holiday.. Breakfast is good although 4 star one is better value than 5 star oneMore

Review collected in partnership with Park Plaza Hotels
Thank Omar H
Response from Gabriella_Kolber, Front Office Manager at Plaza on the RiverResponded 27 April 2016

Dear Omar H, Thank you very much for taking the time to leave us such a great 5 star review on TripAdvisor. It was great to hear that your first stay with us was comfortable and memorable. Please do not hesitate to contact us if...More

Reviewed 22 December 2015

Normally, I tend to post positive reviews on TA and tend to say very little if I'm not happy with a hotel -preferring to give "bouquets rather than brickbats". However, after voicing my grievances privately through the hotel's review engine and getting a passive aggressive...More

Thank lindyvee
Response from Gabriella_Kolber, Front Office Manager at Plaza on the RiverResponded 23 December 2015

Dear lindyvee, Thank you very much for taking the time to review your recent stay. As you can see from the other reviews posted on this site, most of our comments are really positive, for this reason as well I was surprized to read your...More

Reviewed 19 December 2015 via mobile

Went on a quick break with my wife and 2 kids 7 and 10. The staff were truly amazing and attentive. Check in was a breeze and very pleasant. The room was spacious and the views of the Houses of Parliament and Big Ben were...More

Thank Ben M
Response from Gabriella_Kolber, Front Office Manager at Plaza on the RiverResponded 20 December 2015

Dear Ben M, Thank you for your comment about your recent stay. I was glad to see that you and your family enjoyed your stay. I was naturally concerned about your comment about the microwave. Please note that no staff member is allowed to access...More

Reviewed 18 December 2015

We arrived there early and first went to the wrong hotel as there seem two in the same building. But soon we went to the correct reception. Even we were early, our room was already prepared. The room was quite big and had a fridge....More

Thank Digichr
Response from Gabriella_Kolber, Front Office Manager at Plaza on the RiverResponded 20 December 2015

Dear Digichr, Thank you for your comments. I am pleased to hear that you have enjoyed your stay. Please feel free to contact us prior to your next visit to ensure one of the front view rooms are booked for you Kind regards,

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$245 - US$437 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#62 Business Hotel in London
#74 Family Hotel in London
#175 Romantic Hotel in London
#216 Luxury Hotel in London
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$245 - US$437 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#62 Business Hotel in London
#74 Family Hotel in London
#175 Romantic Hotel in London
#216 Luxury Hotel in London
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (596)
Room & Suite (293)
Dining (33)
Pool & Beach (9)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
benjames82
29 December 2017|
AnswerShow all 3 answers
Response from Gabriella_Kolber | Property representative |
Dear benjames82, Thank you for contacting Plaza on the River. Please kindly note that our sister hotel, Park Plaza London Riverbank has superior twin and executive twin room, we have mostly apartments. Could you please... More
0
Votes
serena s
10 August 2017|
AnswerShow all 3 answers
Response from Gabriella_Kolber | Property representative |
Dear Serana S, Out two bedroom apartments have two bathrooms. The master bathroom has a bathtub and a walk in shower, while the second bathroom has walk in shower only. I hope this helps. Kind regards, Gabriella... More
1
Vote
26 June 2017|
AnswerShow all 7 answers
Response from Gabriella_Kolber | Property representative |
Dear Guest, Supplement charge is applicable for third adult sleeping on a sofa bed. If you book the room already for 3 people the price will be calculated already with the supplement charge. No fee applies for sofa bed for... More
0
Votes
Room Tips
"Go for the river view rooms"
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"Try to pick a river/ iconic view if your budget will allow it."
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"Accessible, great location, superb service"
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"Get a higher floor with a river view!"
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