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Hilton London Canary Wharf

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#106 of 1,078 Hotels in London
Certificate of Excellence
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Hilton London Canary Wharf
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2,827 Reviews from our TripAdvisor Community

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Showing 2,515: English reviews
Oxford, United Kingdom
Reviewed 2 days ago NEW

We were upgraded to a wonderful junior suite with views towards the City. Very comfortable room. My initial confusion with room lights was rectified by a member of staff who responded swiftly to my call. A shame we couldn't spend more time there as we were attending an anniversary party which made it a late night. Breakfast good on Executive...

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Helpful?
Thank otto727
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

I am glad that you had such a great stay with us and found your room to be comfortable with great views and the breakfast to be good. Thank you and we hope to welcome you back again.

Yorkshire, United Kingdom
Reviewed 3 days ago NEW

Stayed here for my 21st birthday and no request was too much hassle for the staff. Unbeknown to me, my brother emailed them prior to me checking in and Alessia ensured that there were balloons, prosecco and cake waiting for me in the room. Even when it came to checking out Alessia made sure to ask how the stay had...

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Helpful?
Thank Raegan279
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

Thank for choosing our hotel to celebrate your 21st birthday. Happy belated birthday ! It was wonderful to read you had a great stay and that Alessia ensured you had an enjoyable time, I will definitely shared your comments with her. We hope to welcome you back in the future.

Chicago, Illinois
Reviewed 3 days ago NEW

Large business conference in the area, and Hilton was 10 min away from the Excel center so was a natural choice for me. Exec floor and rooms were great - limited breakfast offering (go to the restaurant on 1st floor for full buffet) but snacks and drinks/food from 6-9pm every night. The service was excellent - Sveva, Stephania, Alessia deserve...

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Helpful?
Thank Cohibaba
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

We are delighted that you enjoyed your time with us at the hotel and it is particularly rewarding for us to receive such positive feedback. I have today shared your feedback with the team, especially Sveva, Stephania, Alessia and the concierge team. We hope to welcome you back soon

Reviewed 3 days ago NEWvia mobile

Well they've only gone and done it again! I had a splendid stay last week for my birthday thanks to the wonderful attentive staff; Isfarhan Camball and Alessia Lisco who went above and beyond to make our stay one to remember. On a general note staying here regardless of any occasion the staff are still courteous and extremely helpful which...

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1Thank Zna R
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

Thank you very much for your wonderful feedback. I would like to thank you for praising our standards of service that you receive every time you stay. It was good to read that both Isfarhan and Alessia made your birthday weekend very special. Happy belated birthday! We appreciate your recommendation and once again thank you for your valuable comments. I...

Reviewed 4 days ago NEWvia mobile

Absolutely wonderful place to stay, accessible, quiet. Value for money. What can I say about the housekeeping? Professional and left the room spotless and so sweet that they left my daughter's playmobil on her pillow 😊 Very friendly reception team and the breakfast was great too! We're definitely going back!

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Helpful?
Thank Eleni V
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

Thank you for the lovely review you shared with other travellers. We were pleased to read your compliments of our services and friendliness of our staff. We appreciate the great feedback with regards to the housekeeping team, I have certainly shared your comments with the team. We look forward to your next visit.

Nottinghamshire, United Kingdom
Reviewed 4 days ago NEWvia mobile

We stayed in this hotel for 2 nights and the customer service was outstanding. Reception even text my mobile to ask how my stay was going. Restaurant was divine, breakfast was delicious and room service was extremely fast. Our room was huge and extremely clean, parking facilities were secure and close and the hotels location in an ideal place. We...

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Helpful?
Thank Tia C
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

Thank you very much for your wonderful feedback. It was good to read that you had a very enjoyable stay and found the rooms to be spacious and clean. I would like to thank you for praising our high standards of service throughout the hotel and I was pleased to read that you would highly recommend our hotel. We look...

Zurich, Switzerland
Reviewed 4 days ago NEW

Second stay at Hitlon Canary Wharf and it won't be our last. Modern and clean, but more importantly the staff is fantastic and made us feel like at home. First welcomed (back) by the Guest Services Manager and upgraded from a Deluxe Room to a Junior Suite. The staff always cared about us and asked if we need anything. Positive...

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Helpful?
Thank MatzeG
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

We really appreciate your positive comments, and it is always a pleasure to read of our guest returning regularly to the Hotel and that we are able to meet your expectations. I will certainly share your comments with the team especially Alessia, Guest Services Manager. We look forward to welcoming you back again.

Reviewed 4 days ago NEWvia mobile

In the new canary wharf.. easy to find the way to the all the shopping malls... very nice service and very friendly. Nice hotel, rooms are very exquisite. Breakfast as expected everything for a continental breakfast is offered!

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Helpful?
Thank christinelG2335DH
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

Thank you very much for sharing your comments with other travellers. We are glad to hear you enjoyed your stay especially breakfast and the service you received from the team. I am also pleased you liked the Canary Wharf location. We look forward to welcoming you back soon.

Carlow, Ireland
Reviewed 4 days ago NEW

4 of us stayed at the Hilton Carary Wharf Londan for a 3 night weekend stay we were there for the November WBFF in the 02 and we found the hotel's location fantastic for getting to the 02. All the staff were extremely helpful especially Izzy who went out of his way to make our short break an extremely pleasurable...

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Helpful?
Thank bkkearney
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

Thank you for your lovely comments about the hotel and for sharing your great experience. It was great to read that you all enjoyed your stay and found the hotel's location was suitable for your needs. I am also pleased to read you found the team to be extremely helpful, in particular, Izzy who ensured you enjoyed your visit. We...

Chorley, United Kingdom
Reviewed 4 days ago NEWvia mobile

Booked a weekend to celebrate wife's birthday. Nothing was too much trouble for Issy and his staff. Firstly got upgraded to executive room with complementary use of services of executive lounge and panoramic views over London. First class service from start to end of stay. Will definitely be returning

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Helpful?
Thank nigelmerry5
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

Thank you for choosing our hotel to celebrate your wife's birthday. It was great to read the fantastic feedback you gave with regards to the service provided by Izzy; I will certainly share your comments with him. We look forward to welcoming you back again.

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated conveniently in the heart of London’s business district, Hilton London Canary Wharf is an obvious and popular choice for business visitors. As one of our guests you will have access to a high-speed internet connection, spacious desks to work from, a 24-hour business center and many other comforts. Rooms are fitted with a widescreen TV and an alarm clock that lets you plug in your MP3 player, meaning you can wake up to your favourite music.When you’re not busy working, make the most of the sauna, steam room or work out in the well-equipped fitness center. Or sip on a well-earned cocktail in the very popular Canary Wharf restaurant, Cinnamon. Hilton London Canary Wharf is very close to the O2 Arena and Westfield shopping complex in Stratford. This hotel is a great choice for anyone wanting to be close to where business happens but not too far from all the tourist attractions. ... more   less 

Additional Information about Hilton London Canary Wharf

Address: South Quay, Marsh Wall, London E14 9SH, England
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: RM604 - RM2,307 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Canary Wharf 4*
Number of rooms: 282
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Hotels.com, Booking.com, Cancelon, Priceline, Cheap Tickets, Odigeo, HotelTravel.com, Travelocity and Jetsetter so you can book your Hilton London Canary Wharf reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Canary Wharf Hotel London
Hilton International London
London Hilton
Hilton Canary Wharf
Canary Hilton Wharf
Hotel Style:
#41 Family Hotel in London
#77 Romantic Hotel in London
#93 Luxury Hotel in London
#164 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Canary Wharf staff and other travellers.
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Questions? Get answers from Hilton London Canary Wharf staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Higher floors have the better views of London”
 of 5 bubbles G1300RFjamiet, 3 Dec 2016 | Read review
“902 was a really nice view”
 of 5 bubbles m_penfold3, 29 Nov 2016 | Read review
“High Floors are Nice”
 of 5 bubbles tommysea, 21 Nov 2016 | Read review
“Ask for a quiet room when booking as some rooms overlook the DLR.”
 of 5 bubbles SFSussex, 21 Nov 2016 | Read review
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 of 5 bubbles Famcole, 20 Nov 2016 | Read review
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