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Excelsior Hotel London

479 reviews
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Traveller (134)
Room & Suite (227)
Dining (1)
Overview
  • Excellent12%
  • Very good27%
  • Average24%
  • Poor15%
  • Terrible22%
Travellers talk about
“budget hotel”(15 reviews)
“fresh towels”(5 reviews)
Free Wifi
Non-Smoking Rooms
Free Parking
Breakfast included
Pool
Restaurant
2.0 Star Hotel
All hotel details
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Reviews (479)Write a Review
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77
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All reviewsclose to kings crossbudget hotelfresh towelsa stones throwthe location is perfecttubewardrobeeuston
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1 - 5 of 360 reviews
Reviewed 1 week ago

Upon booking the room, I didn't realize there was only one toilet and shower per floor. But I guess that was my mistake. I should have taken a closer look. The room was very small. Too small for two people to move around and get...More

Thank Koen V
Reviewed 1 week ago

Good location. Without warning, we were housed in another hotel. The description is worse. Kings hotel owners were responsive. The surrounding area is quiet. The repair is not done in the room in a good quality.More

Thank SIA Water w
Response from Mr Patrick P, Guest Relations Manager at Excelsior Hotel LondonResponded 1 week ago

Thank you for staying with us and for taking the time to write a review. All feedback is important to us as this helps us improve our services to all our guests. On rare occasions, we have to re-locate our guests to an adjoining hotel...More

Reviewed 3 weeks ago via mobile

I was pleasantly surprised by the hotel, I was expecting something worse from the description and price. The room was very clean, secure and warm. Surprisingly for the building and area it was very quiet. The sirens of police and ambulance nicely muted. Overall for...More

Thank Ben H
Response from Mr Patrick P, Guest Relations Manager at Excelsior Hotel LondonResponded 2 weeks ago

Thank you for staying with us and for your positive review. We look forward to welcoming you back to our Hotel. If you book with us directly, we can offer better terms and conditions. Regards Manager, Guest Relations

Reviewed 3 weeks ago

If you want to stay at a convenient, clean, quiet and secure hotel at a very reasonable rate just across the road from St Pancras station, this is the place. The staff are lovely and you can drop your bags off at your convenience while...More

Thank Eleanor L
Response from Mr Patrick P, Guest Relations Manager at Excelsior Hotel LondonResponded 2 weeks ago

Thank you for staying with us and for your positive review. It is good to know that you enjoyed your stay with us and we look forward to welcoming you back to the Hotel. Your comments on our staff will be passed on to them....More

Reviewed 3 weeks ago

an exciting weekend ruined by an inadequate hotel!! 2 bed apartment booked for family of 5 for 2 nights. arrived, apartment not safe we are told,so we were given 2 double bedrooms up on the top floor. we did not want to be split up...More

Thank Fay491
Response from Mr Patrick P, Guest Relations Manager at Excelsior Hotel LondonResponded 2 weeks ago

Thank you for staying with us Fay, and thank you for taking the time to leave a review. Feedback is very important to us, as this helps us improve our services. We are sorry that we fell short of your expectations on this occasion, but...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Details
Price range
US$68 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$68 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (134)
Room & Suite (227)
Dining (1)
Pool & Beach (1)
Amenities (13)
Business Centre & Event Rooms (1)
Nearby
Bloomsbury
Snuggly nestled within Central London is academic and
leafy Bloomsbury, an area that boasts walking distance
access to many of London's most popular attractions.
It is also home to some of Britain's most celebrated
museums, including the must-see British Museum.
Despite an understandable popularity with students,
tourists and day trippers, vast sections of Bloomsbury
retain a quiet, residential feel year round and
...More
Questions & Answers
Ask a question
archna14
20 June 2017|
AnswerShow all 5 answers
Response from theorganicfarmer | Reviewed this property |
no there doesnt appear to be a lift there
0
Votes
Jayceebee31
15 June 2016|
AnswerShow all 5 answers
Response from Farhan A | Reviewed this property |
Hi JCB. Bathroom and shower was ok. I would avoid room with sharing shower. The hotel hold luggage for small fee. I used citymapper app, it helped me getting around London easily.
0
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Room Tips
"I have no suggestions"
Read review
"Don't bother choose a different hotel, don't trust booking.com"
Read review
"Avoid room 67 or at least check the window before accepting to check-in"
Read review
"there is no light so if you're on the upper floors you need to be able to take your luggage up and down..."
Read review
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