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Shaftesbury Hyde Park International

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#324 of 1,080 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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1,455 Reviews from our TripAdvisor Community

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Showing 1,193: English reviews
Reviewed 5 days ago NEWvia mobile

I've been here for 4 nights in this hotel with my family to enjoy a trip in London. We spent a very good time in the city center that was very close to the hotel. We used to take the underground to bayswater or queensway station and also the bus. All work great, I advice this hotel. Thanks to the...

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Helpful?
Thank luicep
Eichan1234, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Guest, Thank you so much for staying with us at the Shaftesbury Hyde Park International. It is our great pleasure to see you that you are very pleased with our service and location of our hotel. We hope to be of your service again in the very near future. Best Regards, Chan

Sao Paulo, SP
Reviewed 1 week ago NEW

The hotel is in a great location, near attractions, nice restaurants, everything is a walking distance from it. Everyone in the hotel treats you amazingly, with a smile on their faces. They will be pleased to help you with anything. Fatma and Razvan were the best thing about Shaftesbury, they were cheerful and received me with open arms, I have...

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Helpful?
Thank lucassina
Eichan1234, Front Office Manager at Shaftesbury Hyde Park International, responded to this review

Dear Guest, On behalf of the entire team here at the Shaftesbury Hyde Park International, thank you very much for having shared this wonderful review! I am delighted to see that the quality of the service as well as the little extra touches provided in your room contributed to an enjoyable stay. Please do not hesitate to contact me directly...

Udaipur, India
Reviewed 2 weeks ago

We enjoyed our stay in London and after lot of comparing had selected this hotel for its location for the price it offered. Were not disappointed with the location at all. We had heard that rooms would be small but they are small beyond imagination. My wife and I could not cross each other if both were standing. Bathroom was...

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Helpful?
Thank AkshayC
Eichan1234, Front Office Manager at Shaftesbury Hyde Park International, responded to this review

Dear Guest, Thank you for staying with Shaftesbury Hyde Park International. I am very sorry to hear that the room you stayed in was too small for you, we do have a variety of rooms and all are different sizes and layouts. Please do not hesitate to contact me,dutymanager.ship@shaftesburyhotels.com directly the next time your travels take you to London, and...

Reviewed 2 weeks ago via mobile

So well located for central London. Clean, warm, fantastic breakfast and friendly and accommodating staff. Very reasonably priced. Beverage service in rooms and complimentary chocolates a nice touch. Would recommend.

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Helpful?
Thank karen a
Eichan1234, Front Office Manager at Shaftesbury Hyde Park International, responded to this review

Dear Guest, Thank you so much for your lovely review and we are so happy to hear that you have enjoyed your time with us here at Shaftesbury Hyde Park International. We are delighted to hear that your recommendation as well. It was a pleasure to look after you and we hope to be of your service again in the...

Reviewed 3 weeks ago via mobile

Stayed overnight prior to meeting in London. Lovely hotel, modern rooms, small but compact, with fridge, tea/coffee facilities, and even a small microwave! Bathroom was compact but clean, with complimentary toiletries. Breakfast was good, with usual range of fruit, yogurts, hot items and different breads. All Staff are polite and friendly, cannot fault them. Just something to note, although it...

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Helpful?
Thank Mussurut Z
Eichan1234, Front Office Manager at Shaftesbury Hyde Park International, responded to this review

Dear Guest, Thank you for having taken the time to share your feedback on Tripadvisor. Pleased to see that in spite of your concerns regarding the size of the room, impression of the hotel remains positive, and that the service provided by the team has contributed positively in your stay . I am glad to know that you enjoyed our...

Reviewed 4 weeks ago via mobile

Staff very friendly, great location not far from a number of tube stations. the hotel in general was spotless, very clean the whole hotel smelt fresh especially in the corridors. The room itself was quite small but wasn't too small it caused a problem also the room had a flat screen TV with a wide variety of channels. Generally a...

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Helpful?
Thank Jackus12
Lina L, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Jackus12, Thank you for staying with us at Shaftesbury Hyde Park International, and for your kind review. We strive to consistently provide excellent guest service and it’s always wonderful to receive positive feedback about our team. We look forward to welcoming you back very soon! Warm Regards, Lina, Duty Manager

Pontefract, United Kingdom
Reviewed 4 weeks ago via mobile

Lovely hotel with great welcome from barman offering a welcome drink. Rooms were small but plenty big enough for the two of us. Had a club room which had a free 1/2 bottle of wine, fresh fruit and bottled water in the fridge. Slippers and robes, as well as toiletries in bathroom were a great touch. Breakfast was plentiful and...

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Helpful?
Thank SJM1192
Lina L, Manager at Shaftesbury Hyde Park International, responded to this review

Dear SJM1192, Many thanks indeed for your very generous comments following your recent stay with us. Pre-authorisation of £20 per room per night is being taken from each guest to secure any potential extras or incidentals, it is common practise worldwide. Copy of your card was taken most likely because your card was used in your absence and we had...

England
Reviewed 4 weeks ago

This hotel is in a great location very close to two tube stations. The staff were all helpful and welcoming. Breakfast was fine with the usual range and fresh cooked eggs. The rooms however where the smallest we have ever stayed in. I had seen other comments about the room size and we weren't really too concerned as when in...

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Helpful?
Thank ros1
Lina L, Manager at Shaftesbury Hyde Park International, responded to this review

Dear ros1, Thank you very much for your review and for taking the time to write it. So pleased to read that our found staff helpful and welcoming. Thank you! I am, however, sorry that you felt that our standard rooms were too small. I am disappointed that your room did not meet your expectations and would be delighted to...

Southampton, United Kingdom
Reviewed 4 weeks ago

Within 3 minutes walk to 2 tube lines and buses to central London close to Hyde Park and Kensington Palace - lovely staff - really helpful and accommodation very clean - rooms are small and stairs down to dining area for breakfast could be a problem for those with mobility issues. Free fresh fruit and bottled water in room and...

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Helpful?
Thank retiredcouple705
Lina L, Manager at Shaftesbury Hyde Park International, responded to this review

Dear retiredcouple705, Thank you for taking the time to post a review. I was delighted to read that you enjoyed your stay and I am so pleased that you loved our great location, friendly team and our extras in the bedroom and I look forward to welcoming you back soon. Warm regards, Lina, Duty Manager

Swansea, United Kingdom
Reviewed 5 weeks ago

Stayed here for my first trip to London. Lovely hotel, very clean with a luxury feel to it. The rooms were very very small so be prepared! (What we expected with it being central London though) As for the location, it is the far end of Hyde park, around two miles in a straight line towards the centre of London....

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Helpful?
Thank Kirsty A
Lina L, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Kirsty A, Thank you for lovely feeedbak. It is always very pleasant to read great comments. I am very pleased that you enjoyed your stay with us. Thank you for your positive comments. It is really important to us that all of our guests benefit from the best experience and are left with a positive perception of our hotel....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available

Additional Information about Shaftesbury Hyde Park International

Address: 52-55 Inverness Terrace | Hyde Park, London W2 3LB, England
Region: United Kingdom > England > London
Price Range: RM451 - RM1,153 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Shaftesbury Hyde Park International 4*
Number of rooms: 75
Reservation Options:
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Also Known As:
Shaftesbury Hyde Park International Hotel London
Shaftesbury Hyde Park International London
Hotel Style:
#233 Luxury Hotel in London
#254 Business Hotel in London
#351 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Shaftesbury Hyde Park International staff and other travellers.
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Questions? Get answers from Shaftesbury Hyde Park International staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask reception staff”
 of 5 bubbles lucassina, 11 Jan 2017 | Read review
“Front rooms likely to be noisy - Club? rooms are larger but cost more”
 of 5 bubbles retiredcouple705, 19 Dec 2016 | Read review
“Club~good price but really small. Would be tough with 2 people. Loved having a window on the front of the hotel”
 of 5 bubbles jojo5757, 12 Dec 2016 | Read review
“Choose a Club Room not overlooking the street.”
 of 5 bubbles 3017S, 8 Dec 2016 | Read review
“May be worth investing in a Club room or ask for larger ones if you're not alone”
 of 5 bubbles merv1955, 6 Dec 2016 | Read review
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