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Chelsea Cloisters

Sloane Avenue, London SW3 3DW, England
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Apr 9 Apr 10
1 room, 2 adults, 0 children
Traveller (190)
Room & Suite (73)
Dining (10)
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09/04/2017 10/04/2017
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    Traveller rating
    Traveller type
    Time of year
    Language
    All reviews washing machine kings road daily maid service one bedroom apartment serviced apartment south kensington tube station sloane square small kitchen long stay museums harrods supermarket hob washer appliances toaster convenience
    Reviewed yesterday

    Enjoyed visiting longtime friend, a resident of Chelsea Cloisters for 4 days and had a nearby room upon request. Visited nearby Imperial College, Kensington Gardens, Hyde Park & museums. Plenty of shopping options for food, Sim chips and whatever just a few blocks south on...More

    Helpful?
    Reviewed 5 days ago via mobile

    I would give this place 0/5 I booked for 2 nights at £298 and what was I greeted with? Room 210 with Paint peeling off the walls, the bathroom window tapped up with gaffer tape as was the vent in the room! The fire exit...More

    Helpful?
    Response from 550caroline, Public Relations Manager at Chelsea Cloisters

    Dear Rainbow1984, Thank you for getting back to us with feedback from your stay! We are very sorry to hear that you were not happy with your room and that you found our staff unhelpful. We take our guests feedback very seriously and we will...More

    Reviewed 1 week ago

    I have been to London 5 times and stayed in different places each time. I was traveling solo on this trip for the first time and as a female I was a little apprehensive, particularly after reading the other reviews. But I have nothing but...More

    Helpful?
    Response from 550caroline, Public Relations Manager at Chelsea Cloisters

    Dear Christine, Thank you so much for writing us such positive feedback from your stay! We are so happy to hear that you enjoyed staying with us and that you liked the apartment, the location and that you felt safe. We love to hear that...More

    Reviewed 1 week ago via mobile

    Rooms do absolutely not look like on the homepage! The room was tiny and smelled like an ashtray! Staff is unprofessional!!!! TV didn't work and obviously no one was able or even put effort in to fix it!More

    Helpful?
    Response from 550caroline, Public Relations Manager at Chelsea Cloisters

    Dear 12345abi, Thank you for writing us feedback about your stay! We are sorry to hear that the apartment did not meet your expectations and that the staff were not helpful. This is something we take very seriously and we will be dealing with this...More

    Reviewed 2 weeks ago

    I was staying here for business, the apartments are convenient for the Tube and access into town. The room I was staying in had a separate kitchen and bathroom, the room was also a good sized, comfortable room capable of working from. The room was...More

    Helpful?
    Response from 550caroline, Public Relations Manager at Chelsea Cloisters

    Dear Simon, Thank you for getting back to us with feedback from your stay. We are delighted to hear that you enjoyed staying with us and that you liked the room and thought it was tidy and clean. It's great to hear you liked working...More

    About
    Amenities
    • Hotel Amenities
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Microwave
    • Refrigerator in room
    Photos
    Traveller (190)
    Room & Suite (73)
    Dining (10)
    Bathroom (25)
    Nearby
    Chelsea
    Wealth courses through The King's Road,
    Chelsea's upmarket artery of West London
    life packed with shops, eateries and
    glitzy nightspots. For people-watching at
    its best and luxury retail therapy that's
    largely unrivalled, this area cannot be
    missed. But if this showy street starts to
    overwhelm or a moment of price tag shock
    ...More
    Nearby Restaurants
    Gaucho - Sloane
    497 reviews
    .03 km away
    Daphne's
    482 reviews
    .13 km away
    Elystan Street
    86 reviews
    .11 km away
    Bibendum
    820 reviews
    .15 km away
    Nearby Attractions
    Chelsea
    131 reviews
    .50 km away
    Michelin House
    18 reviews
    .07 km away
    St Luke’s Church
    11 reviews
    .39 km away
    Chelsea Sports Centre
    6 reviews
    .45 km away
    Questions & AnswersAsk a question
    Christine W
    Are hair dryers available in the rooms?
    6 March 2017|
    Answer Show all 5 answers
    Response from 550caroline | Property representative |
    Hi there, Hairdryers are available from reception upon request. Best, Ce
    0
    Votes
    yoda7416
    Is there airconditioning in the unit? Thank you
    4 March 2017|
    Answer Show all 5 answers
    Response from 550caroline | Property representative |
    Hi there - yes it is!
    0
    Votes
    Christine V
    Is there a spa which guests can use?
    4 January 2017|
    Answer Show all 4 answers
    Response from 550caroline | Property representative |
    Hi Christine, Yes there is! Sloane Avenue Spa is located in Chelsea Cloisters with exclusive offers for our guests. Please do see our website for further details. Let us know if you have any further questions. We hope... More
    0
    Votes
    Room Tips
    "ours 202 no noise but no view"
    Justina N, 28 days agoRead review
    "Top floors have better view at city, but other side than the street would be more quiet."
    Fertig F, 1 month agoRead review
    "one bedroom is a huge step up in quality compared to studio rooms!"
    Marinn90, 1 month agoRead review
    "check photos of room before booking."
    Rosanjin, 1 month agoRead review
    "Don't stay in room 174 if you want a hot shower"
    Alison T, 1 month agoRead review
    "Ask lots of questions about facilities and location of room"
    Helen H, 1 month agoRead review
    "276 we stayed in"
    cranberry062, 2 months agoRead review
    "I could not do this for you"
    Jocelyn W, 3 months agoRead review
    "A room on a higher floor facing inwards will be quiet - check about A/C!"
    HerefordshireHamster, 4 months agoRead review
    "Get a refurbished room when booking."
    Social-Dis, 4 months agoRead review
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