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24/12/2017 25/12/2017
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    Chelsea Cloisters

    Sloane Avenue, London SW3 3DW, England
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    24/12/2017 25/12/2017
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    Traveller (278)
    Room & Suite (227)
    Dining (7)
    • Excellent19%
    • Very good21%
    • Average20%
    • Poor15%
    • Terrible25%
    Travellers talk about
    Breakfast Available
    Non-Smoking Hotel
    Laundry Service
    Air Conditioning
    3.0 Star Hotel
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    24 Dec25 Dec
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (847)
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    11 - 15 of 644 reviews

    Reviewed 9 November 2017 via mobile

    I arrived at Chelsea Cloisters after booking online on a hotel site. The building looked tired but I still went through the process of paying, this is when I was told that it is not a hotel but an apartment letting building. When I got...More

    Thank Cheryl M
    Response from 550caroline, Public Relations Manager at Chelsea CloistersResponded 5 weeks ago

    Dear Cheryl M, Thank you for taking the time to leave feedback. We're sorry to hear that you had a negative experience when recently staying with us . We apologise that there was a misunderstanding with fact that it is an apartment letting building and...More

    Reviewed 7 November 2017

    I found the rooms at Chelsea Cloisters comfortable. The staff are extremely helpful, and the porters carried my suitcases to my room each time. The Guest Relations team were more than helpful and whenever I needed urgent printing, they did it for me. It is...More

    Thank fdgrNairobi
    Response from 550caroline, Public Relations Manager at Chelsea CloistersResponded 8 November 2017

    To fdgrNairobi, Thank you for leaving a review. We are pleased to hear of your pleasant stay with us. We're glad you found our staff of help to you and you were happy with the location and nearby amenities. We look forward to welcoming you...More

    Reviewed 7 November 2017 via mobile

    Booked this place based on reviews and photos from the internet. The photos online are ridiculously misleading and any positive review must have been written by the hotel employees! This place was filthy, there was no way I could or ever would allow my 15...More

    Thank Meagsplusthree
    Response from 550caroline, Public Relations Manager at Chelsea CloistersResponded 8 November 2017

    Dear Meagsplusthree, Thank you for taking the time to leave feedback. We are of course very shocked to read your review of the hotel. We're extremely disappointed to hear you had such a negative experience staying with us. Please allow us the chance to apologise...More

    Reviewed 7 November 2017 via mobile

    We stayed in the cloisters for 2 nights last weekend and had a fabulous time .Rooms very spacious and clean .lovely friendly staff .very close to South Kensington underground. and only 10 mins from Hyde where we went for jogs every morning. The kitchen might...More

    Thank berni m
    Response from 550caroline, Public Relations Manager at Chelsea CloistersResponded 7 November 2017

    To Berni M, Thank you for providing feedback. We are happy to hear that you enjoyed your stay with us and were happy with the rooms, staff and location. We look forward to perhaps welcoming you through our doors again. Best, Chelsea Cloisters

    Reviewed 3 November 2017

    The main reception look smart and clean but the room was awfull tired looking rooms bath taps rusty bath chipped kitchen cupboards warped will never go back Within walking distance to all shops very near Victoria station these are the only good things about this...More

    1  Thank Peter B
    Response from 550caroline, Public Relations Manager at Chelsea CloistersResponded 6 November 2017

    Dear Peter B, Thank you for taking the time to leave your feedback. We are sorry to hear your experience did not live up to your expectations based on your first stay here. Currently, we are in the process of renovating our rooms to offer...More

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    • Room amenities
    • Microwave
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    • US$95 - US$236 (Based on Average Rates for a Standard Room)
    • Hotel class
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    • Kitchenette ,
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    • Location
    • United Kingdom >
    • England >
    • London >
    • Chelsea
    • Also Known As
    • Chelsea Cloisters London ,
    • Chelsea Cloisters Hotel London
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    Traveller (278)
    Room & Suite (227)
    Dining (7)
    Pool & Beach (1)
    Hotel & Grounds (204)
    Bathroom (26)
    Wealth courses through The King's Road, Chelsea's
    upmarket artery of West London life packed with shops,
    eateries and glitzy nightspots. For people-watching at
    its best and luxury retail therapy that's largely
    unrivalled, this area cannot be missed. But if this
    showy street starts to overwhelm or a moment of price
    tag shock sends you reeling, a quick detour down
    pretty much any of many King's Road veins will reveal
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Theresa L
    13 November 2017|
    AnswerShow all 2 answers
    Response from Dios5 | Reviewed this property |
    They don’t normally give a refund but I found it a good place to stay
    19 October 2017|
    AnswerShow all 11 answers
    Response from Mermaid A | Reviewed this property |
    You would have to book a two or three bedroom apartment.
    19 October 2017|
    AnswerShow all 8 answers
    Response from AOmeiri | Reviewed this property |
    The rooms are relatively small and with kids I dont recommend despite the great location
    Room Tips
    "Don't waste your time here."
    Read review
    "Ask to see your room since some are much larger"
    Read review
    "Lifts to all floors easy access for the doisablef"
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    "Stay some where else. Or insist on viewing apartment prior to paying."
    Read review
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