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Chelsea Cloisters

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Traveller (316)
Room & Suite (279)
Dining (9)
Overview
  • Excellent19%
  • Very good21%
  • Average20%
  • Poor15%
  • Terrible25%
Travellers talk about
Wifi
Breakfast Available
Non-Smoking Hotel
Suites
Kitchenette
Concierge
Laundry Service
3 Star Hotel
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (927)
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191 - 195 of 703 reviews
Reviewed 30 January 2017

This was more like a hosteling experience! The impression is of a good quality apartment block. In fact it is a little shabby. Good that we could drop off our luggage but not so happy when we picked it up and were just pointed to...More

1  Thank Helen H
Response from 550caroline, Public Relations Manager at Chelsea CloistersResponded 21 February 2017

Dear Helen, Thank you for coming back to us with your honest opinion. We always want to hear our customers experience. Firstly, thank you for staying with us and I am sorry to hear that we did not meet your expectations during your stay. We...More

Reviewed 27 January 2017

We found Chelsea Cloisters a bit odd... but was suitable for the two nights we were there. The check in was difficult with the receptionist not communicating very well what was required, however the check-in was completed and finding the room was next on the...More

Thank Mark B
Response from 550caroline, Public Relations Manager at Chelsea CloistersResponded 21 February 2017

Dear ScooterAu, Thank you for writing us an honest review! I am sorry to hear that you were not fully satisfied with your stay. We always want to hear our customers opinions, so we are able to improve. We are in the process of refurbishing...More

Reviewed 26 January 2017 via mobile

We booked to stay here in January for three seperate occasions of 1 night or more. The first night we were so disappointment when we saw the room. It was of an awful standard albeit bigger than we expected. Smelt of marujana, bits peeling off,...More

Thank HelenNapoli
Response from 550caroline, Public Relations Manager at Chelsea CloistersResponded 27 January 2017

Dear Helen, Thank you for your detailed and honest review. We always appreciate all feedback from our guests than can help us improve. Firstly thank you for staying with us on these occasions. We apologise that your experiences have not always been as positive. In...More

Reviewed 25 January 2017

We stayed at this hotel for 1 night we was in a 2 bedroom Apartment, which they had upgraded for us on the 7th floor it was a good size the bedding was very clean and crisp there was satellite tv also very clear, some...More

Thank cranberry062
Response from 550caroline, Public Relations Manager at Chelsea CloistersResponded 27 January 2017

Hi Cranberry062, Thank you for your kind review. We're happy to hear you had an overall positive experience staying with us. Your comments on the radiators have been duly noted and will be looked into. We're glad everything else were up to your standards. Best,...More

Reviewed 20 January 2017

I had booked a one bed apartment via my employer on our online hotel booking system - described as a large lounge, bedroom, kitchen, self catering unit. When I arrived I found a fairly spacious 2 bed flat, - room 578, with 2 bathrooms, fully...More

1  Thank Donnold
Response from 550caroline, Public Relations Manager at Chelsea CloistersResponded 23 January 2017

Dear Donnold, Thanks you so much for staying with us and for leaving such an honest review. We're very happy to hear you found the apartment warm and cosy, and good value for money. Thank you for all your comments on the facilities and the...More

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About
Amenities
Hotel Amenities
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Microwave
Refrigerator in room
Details
Price range
US$112 - US$256 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$112 - US$256 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (316)
Room & Suite (279)
Dining (9)
Pool & Beach (1)
Nearby
Chelsea
Wealth courses through The King's Road, Chelsea's
upmarket artery of West London life packed with shops,
eateries and glitzy nightspots. For people-watching at
its best and luxury retail therapy that's largely
unrivalled, this area cannot be missed. But if this
showy street starts to overwhelm or a moment of price
tag shock sends you reeling, a quick detour down
pretty much any of many King's Road veins will reveal
...More
Questions & Answers
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Theresa L
13 November 2017|
AnswerShow all 2 answers
Response from Dios5 | Reviewed this property |
They don’t normally give a refund but I found it a good place to stay
0
Votes
123_char_456
19 October 2017|
AnswerShow all 13 answers
Response from Lambda75 | Reviewed this property |
Do not trust the photos!
3
Votes
123_char_456
19 October 2017|
AnswerShow all 9 answers
Response from AOmeiri | Reviewed this property |
The rooms are relatively small and with kids I dont recommend despite the great location
1
Vote
Room Tips
"Ask for a re-furbished room."
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"Just dont stay here go to a premier inn always good value and clean."
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"ask for upgrade :)"
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"Apparently lower floors can be noisy."
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