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NH London Kensington

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#252 of 1,089 Hotels in London
Certificate of Excellence
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NH London Kensington
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1,460 Reviews from our TripAdvisor Community

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Showing 673: English reviews
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Cork, Ireland
Reviewed yesterday NEW

Great value, super location and a pleasant surprise for my parents on their 40th anniversary. Upon hearing that my parents were celebrating their anniversary, the hotel upgraded their room to a suite and provided them with a complimentary drink.

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Helpful?
Thank Tykerb
Wirral, UK
Reviewed 6 days ago NEW

Well-located, 15 mins walk from Earls Court Underground, 74 bus to museums, Knightsbridge & Hyde Park Corner stops outside the door. Excellent buffet breakfast. Only drawbacks: no mirror above the desk for hair-drying & make-up and no comfortable lounge area - just the soul-less empty bar.

Review collected in partnership with NH Hotels
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Thank andyurq
Sandton, South Africa
Reviewed 1 week ago

Would like to warn anybody who would intend to book this hotel that the staff will push you to book for the roo with higher rent without informing you about the same ( specially a lady named Isabella). I stayed twice and both times I was charged higher than what the room rent should have been. I was told that...

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Helpful?
Thank Atul S
Tina B, General Manager at NH London Kensington, responded to this review

Dear Atul S We are very sorry to read about your experience in our hotel. I can assure you that we have a very transparent rate policy which is accessible to anybody online. We have absolutely no intention of deliberately giving our guests false information on rates. Please contact me on my email c.jeunhomme@nh-hotels.com so we can discuss what happened....

Sitges, Spain
Reviewed 1 week ago

As always, friendly and courteous staff throughout the hotel. I was given a very nice duplex room on the first floor. The room was fantastic Unfortunately, the main corridor on floor 1 had an awful smell, which they had tried to cover up with a chemical "scent". The overall "cocktail" of songs was rather unpleasant to say the least. The...

Review collected in partnership with NH Hotels
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Thank K4037HMmarke
Oahu, Hawaii
Reviewed 1 week ago

We requested a room higher up on the garden side and it was very quiet albeit on the small side, very clean and updated. Also enjoyed the shower with multiple settings (bath & shower) and the soft towels and quality toiletries. The breakfast buffet was enjoyable as the staff will make fresh any thing you ask. Very good selection of...

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1Thank Linda O
State of Sao Paulo
Reviewed 1 week ago

Nice chain hotel, 5 min walk from Earl's Court tube station. Despite being at Cromwell Road which it is quite busy, our room was actually pretty quiet. I made a reservation for a double room with 2 twin beds as I was traveling with my mom but I was informed by the staff upon check in that my request couldn't...

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Thank lauraqueiroz
Dover, United Kingdom
Reviewed 2 weeks ago

I stayed at this hotel while attending the Business Travel Show in London, the hotel is quite near by and is always a good place to stay. The hotel rooms are always clean and the staff are friendly & very helpful.

Review collected in partnership with NH Hotels
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Thank joev854
Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear joev854, thank you for sharing your recent experience here at NH London Kensington with others. Its wonderful to hear, you had a lovely time with us and we hope you will visit us soon (and do not wait till next years Business Travel Show) Best regards Tina

Oxford, United Kingdom
Reviewed 3 weeks ago

We stayed here for four nights in February. Hotel staff were very efficient, multi lingual and kind. Lots of good advice. Our room was booked through Secret Escapes so was very reasonably priced. It was in the basement so not very light but large, warm and two very comfortable beds. It was by the garden so we had no traffic...

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Thank saramck
Reviewed 3 weeks ago

Good hotel. Spacious room with all the commodities we need. Comfortable hotel, staff in the reception was always responsive and helpfull. Great location also. The wifi works very well also. Worths the visit.

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Thank Fred198119
Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear Fred198119, we are thrilled by your fantastic feedback on your recent visit to NH London Kensington. Its like music in our ears when our guests enjoy their time with us to the fullest. We are already looking forward to welcome you back. Best regards Tina

Reviewed 4 weeks ago via mobile

Would definitely stay here again. Pros: - very clean and modern rooms - great location near park, fast food, grocery store and Underground (Earl's Court station) - walkable to a park with children's play areas (about 15-20 minutes north) - walkable to Kensington Palace, Hyde Park, main Museums in London (about 45-60 mins) - inclu. Safe and refrigerator in room...

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Helpful?
Thank matcha1
Tina B, Front Office Manager at NH London Kensington, responded to this review

dear matcha1, thank you for your great review on your recent stay here with us at NH London Kensington. We are glad that our location was convenient for your visit to the capital. We appreciate your comments regarding the replenishment of the amenities in your room. This will be a helpful feedback for our housekeeping department. We do hope to...

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The four-star NH London Kensington is the beginning to a wonderful London getaway. Centrally located in London's Royal Borough of Kensington and Chelsea, the hotel is surrounded by historic buildings, famous cultural institutions, and world-renowned destinations for shopping and nightlife. The perfect connecting to public transportation (5min walk to Earls Court Tube/ Bus Line 74 in front of the hotel) makes NH London Kensington the top spot for a weekend break, shopping trip or a great base to discover all beautiful sights of the capital. ... more   less 

Additional Information about NH London Kensington

Address: Cromwell Road 202-220, London SW5 0SW, England (Formerly NH Kensington)
Region: United Kingdom > England > London > South Kensington
Price Range: RM669 - RM1,095 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH London Kensington 4*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, NHHotels and Jetsetter so you can book your NH London Kensington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Nh Kensington Hotel London
Nh Kensington London
Nh Hotel London
Nh Hotels London
Hotel Style:
#27 Green Hotel in London
#187 Business Hotel in London
#190 Luxury Hotel in London
#231 Family Hotel in London
#233 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from NH London Kensington staff and other travellers.
13 questions
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Ellicott City, Maryland
over a year ago
Derby, United Kingdom
Vernon Hills, Illinois
4 months ago
11 months ago

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Questions? Get answers from NH London Kensington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best rooms at the back away from traffic.”
 of 5 bubbles saramck, 1 Mar 2017 | Read review
“I always ask for a room facing the rear garden as it is very quiet there and fresh air, too!”
 of 5 bubbles FreqventFlyr, 10 Feb 2017 | Read review
“We requested and were given a bigger room without difficulty”
 of 5 bubbles Liamllb, 26 Jan 2017 | Read review
“Do not settle for room 34, it's on the garden level, so downstairs, it's dark, dingy and uncomfortable”
 of 5 bubbles Sea_shells28, 26 Jan 2017 | Read review
“the room 501 is a on the garden side and is à very quiet room”
 of 5 bubbles 684jorged, 14 Dec 2016 | Read review
5 of 5