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The Sumner Hotel

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#138 of 1,086 Hotels in London
Certificate of Excellence
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The Sumner Hotel
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1,389 Reviews from our TripAdvisor Community

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Showing 1,189: English reviews
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Reviewed yesterday NEW

I read previous reviews and agree about the location and friendly staff. The electrical problem in our room was fixed very promptly. Quicker than many a larger hotel. I liked having a cup of tea in the lounge after returning tired and feet aching. Our room was okay and quiet, shower room a bit basic but everything worked! Breakfast room...

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Thank Sarah F
Southampton, United Kingdom
Reviewed 1 week ago

Nicely decorated bedrooms bathroom and communal lounge area. Very good breakfast and large choice. Paid for Deluxe Room and without being able to compare other rooms can only assume deluxe was due to being on ground floor and size of room in proportion to rest of rooms and had two lovely large windows facing the street although would have expected...

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1Thank Sue_Spratt
thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you for your time to post this wonderful 5 * review on tripadvisor for The Sumner Hotel We are extremely happy that your stay was exceptionally comfortable and you liked the room. Yes, the blind cord was found to be broken as you have mentioned. After your check out this was repaired immediately. We serve complimentary tea...

Reviewed 2 weeks ago

I arrived early in the afternoon but i could check in hours before the check in time which was a huge plus for me. The staff was very friendly and helpful for me as a first time visitor to London. It was very close (walking distance) to the subway and shopping at Oxford street which was perfect for me who...

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1Thank Sina S
thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear Guest. Thank you for the "Very Good" review which means a lot to us. We are extremely happy to know that the staff at The Sumner was able to make your stay as comfortable as possible. The location in definitely perfect if you are in London for shopping, being in the center and extremely close to Oxford Street. In...

Worldtraveller
Reviewed 3 weeks ago

Perfect location for shopping and sightseeing. Quiet area just a few minutes walk to Marble Arch tube, buses and sightseeing. Room was comfortable but the furnishings are a bit tired and the floor tiles in the bathroom in a poor state which we reported to reception. Staff were friendly and helpful and the breakfast was excellent. We would certainly stay...

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Thank maguern
thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you for reviewing The Sumner Hotel on tripadvisor. We are glad that you liked the location. It is definitely good for shopping being at a minute's walk from Oxford Street. We are happy that you enjoyed the buffet breakfast which is served complimentary each morning. It would be a pleasure to welcome you again at The Sumner...

Budleigh Salterton, United Kingdom
Reviewed 5 February 2017

The Sumner Hotel is pretty non descript from the outside - just a block in a Georgian Terrace. It is however, very handily placed for Marble Arch Tube - a 5 minute walk and for Oxford St. It describes itself as a Boutique Hotel. Boutique normally means that its a small hotel (it is with 20 rooms) in a unique...

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3Thank staffsjc
thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you for this lovely review on Tripadvisor. It is really good to know that you enjoyed your stay at The Sumner Hotel. The location is perfect just at the start of Oxford Street so that you don’t miss any part of it. It is close to the tube station, the bus stop and just at a minute’s...

The Netherlands
Reviewed 5 February 2017

The hotel is very close to Marble Arch and Oxford Street and therefor very well located. The rooms are small, somewhat dated but clean. Breakfast is excellent. The staff is friendly. Great stay for a trip to London.

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1Thank jvdv
thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you for your wonderful review. It is great to know that you had a good stay at The Sumner Hotel. We are happy that you liked the hot and cold buffet breakfast and the location of the property. We look forward to you next stay in London which we will try to make even better. Best Regards,...

Munich, Germany
Reviewed 26 January 2017 via mobile

This is a cute lil boutique Georgian Style London hotel. I had a great experience with a comfy big bed, clean bathroom and relatively quiet at night. Nice living room type setup in the lounge. Staff is friendly and accommodating. The breakfast room is clean, variety of foods cold to hot. Fresh juice would be a big plus. The elevator...

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1Thank Christina W
thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear Christina, Thank you for this wonderful review on TripAdvisor. It is really nice to know that you had a great experience at The Sumner Hotel and your stay was comfortable. The location is perfect for everyone coming to London for a leisure trip with the best places to visit at just a short walk. We look forward to welcoming...

Nottingham, United Kingdom
Reviewed 24 January 2017

Close to Marble Arch and Hyde Park. Easy access to buses and Tube. We had a spacious room on the second floor overlooking the street that was quiet. Breakfast facilities are a bit cramped. No tea/coffee making facilities in rooms but available free on order with room service including an early morning cuppa.

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Thank PAWSFOURTHOUGHT
thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear Guest, It is really a great feeling to receive excellent reviews from our beloved guests upon their stay at The Sumner Hotel. The location of the property is very good and is just at a short walk from Marble Arch, Hyde Park and Oxford Street. The tea and coffee making facilities are not provided in rooms just to make...

Visby, Sweden
Reviewed 12 January 2017

The Sumner is a small boutique hotel just on the right side of the Edgware Rd to get into a nicer area and make Marylebone and other central areas walkable for dinner. We booked a standard twin room, which was on the small side (but normal for London) and a reasonable standard, very well cleaned. Overall for what we paid...

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1Thank Grillt
thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you for posting this excellent review for The Sumner Hotel on TripAdvisor. We are happy to know that the location was suitable for you. A lot of attention is always been paid by the staff to ensure the quality of service and the cleanliness. We would be looking forward to your future stays with us and would...

ljanelle85
Reviewed 9 January 2017

A friend and I stayed at the Sumner for a two night trip to London. It is a wonderful local hotel in the Marble Arch area and it quite honestly exceeded my expectations in nearly every way. We arrived very early but they were able to put a room together for us within 10 minutes. We had two twin beds...

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1Thank LorneJangle

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Staying in Marylebone

Neighbourhood Profile
Marylebone
Marylebone offers what so many London neighbourhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Welcome to The Sumner Hotel. The Sumner has the intimate charm of an elegant hotel. Located in the heart of London within strolling distance of Oxford Street shopping, the bright lights of West End, and the tranquility of Hyde Park. The Sumner is a brand new townhouse hotel located in the heart of London and features award winning management. Part of an 1820s Georgian Terrace the hotel has been fitted to the highest standards whilst also preserving many of the buildings historical characteristics. About The Sumner: The Sumner is a townhouse hotel located in the heart of London, and features the same award winning management as its sister hotel, Five Sumner Place. Part of an 1820s Georgian Terrace the hotel has been fitted to the highest standards whilst also preserving many of the buildings historical characteristics. Tradition is combined with modern comfort, and all rooms are designer decorated and luxuriously appointed. They all feature air conditioning, widescreen LCD, LED/3D TVs, free Broadband, as well as all traditional amenities. For those guests wishing to indulge in something extra special, we provide in addition to our standard rooms a number of larger Deluxe rooms that have been custom designed with Italian Ligne Rosset furniture. The hotels centrepiece is an intimate and elegant sitting room with an original fireplace and timber flooring, the perfect place to enjoy a drink before or after any excursion into the centre London, which literally lies on the hotels doorstep. Located less than five minutes walk from Marble Arch Tube station and Oxford Street, a five minute taxi ride from Paddington station from which the Heathrow Express service runs, and five minutes walk from the tranquility of Hyde Park the hotel is positioned so as to provide you with the choicest mix of excitement, convenience and comfort. The Sumner is at the centre of all that is great about London, and our knowledgeable staff will be able to advise you on all the best places to go and the best things to see. The Sumner is a brand new townhouse hotel located in the heart of London. Part of an 1830s Georgian Terrace the hotel has been fitted to the highest standards, preserving many of the buildings historical characteristics and combining contemporary luxurious design with warm friendly and attentive service. Sumner Hotel Location: How to find us: By tube: The nearest London Underground station is Marble Arch. From the station turn right on Oxford Street and go first right into Great Cumberland Place. Then turn third left into Upper Berkeley Street and continue for approx 100 m - we are at number 54 on the left. By car: Marble Arch is conveniently situated close to the A5, A40(M), A41 and A4(M) and can easily be reached from the Heathrow, Stansted and Luton airports. The Sumner Hotel is 9.0 Miles away from the London City Airport. ... more   less 

Additional Information about The Sumner Hotel

Address: 54 Upper Berkeley Street | Marble Arch, London W1H 7QR, England
Region: United Kingdom > England > London > Marylebone
Price Range: RM852 - RM1,156 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Sumner Hotel 4*
Number of rooms: 20
Reservation Options:
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Also Known As:
Sumner Hotel London
Hotel Style:
#71 Family Hotel in London
#94 Romantic Hotel in London
#116 Luxury Hotel in London
#117 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Sumner Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a ground floor room with large windows, nice aspect onto the street and no problems with street noise.”
 of 5 bubbles Sue_Spratt, 16 Mar 2017 | Read review
“Rooms on upper floors are quiet. Basement rooms are next to the breakfast room.”
 of 5 bubbles PAWSFOURTHOUGHT, 24 Jan 2017 | Read review
“avoid the basement rooms”
 of 5 bubbles TravellinMofo, 23 Dec 2016 | Read review
“Upper floor is quiet”
 of 5 bubbles sol0310, 14 Dec 2016 | Read review
“try a room on a higher floor”
 of 5 bubbles JS1685, 25 Sep 2016 | Read review
5 of 5