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Hand and Flower Hotel

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#422 of 1,087 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Hand and Flower Hotel
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299 Reviews from our TripAdvisor Community

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Showing 280: English reviews
Uckfield, United Kingdom
Reviewed 3 December 2016

Good dinner, well served. Poor breakfast - flabby breakfast and needed more toast, poor value for money. Very poor room, lighting poor, light bulbs not all working, badly fitted windows, so noisy. Terrible bed, got bitten by some sort of bugs.The only saving feature was the friendly and helpful staff.

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handandflowerW14, Public Relations Manager at Hand and Flower Hotel, responded to this review

Thank you for taking the time to leave us with some feedback. Our staff work very hard to make all of our guests' stays comfortable and I am sorry to hear that the room didn't match the service. Please feel free to give me a call at 0207 371 4105 to discuss this further. Andie Allan

Chorley
Reviewed 30 November 2016

Good location for Olympia and for general transport links such as buses and tube . The room was lovely and spacious with an huge bed and an interesting coffee machine ? Overall a very nice experience !

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Thank petermN6649RW
handandflowerW14, Public Relations Manager at Hand and Flower Hotel, responded to this review

Thank you so much for leaving us this review. Our guests' comfort is our first priority and I am so pleased to hear that the stay was enjoyable for you. Andie Allan

Norwich
Reviewed 29 November 2016

Not as you have previous had, fell below what we would expect from Fullers, somewhat disappointing. The staff that were working did well but way to under staffed which resulted in poor service. Such a shame as previous experiences have been excellent

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handandflowerW14, Public Relations Manager at Hand and Flower Hotel, responded to this review

We appreciate you taking the time to leave us a review and to let us know about your recent stay with us. We value all of our guests' feedback. Andie Allan

Dereham, United Kingdom
Reviewed 28 November 2016

Chose this hotel as we were heading to Olympia exhibition centre. Didn't realise how perfect the hotel was - right opposite to the enterance and the train station. Dinner and breakfast was lovely. The staff were so helpful. Would definitely recommend and will definitely be back.

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handandflowerW14, Public Relations Manager at Hand and Flower Hotel, responded to this review

Thank you very much for writing us this review. W area all very much looking forward to welcoming you back again on your next visit to Olympia. Andie Allan

Greater Manchester, United Kingdom
Reviewed 26 November 2016

Very well located for the Olympia conference centre, short walks to a few tube lines. Rooms are well presented, staff were friendly, beer was good. Pleasantly surprised by the Nespresso machine in the room, beats the usual coffee sachets.

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handandflowerW14, Public Relations Manager at Hand and Flower Hotel, responded to this review

Thank you so much for taking the time to leave us a review, our staff work very hard to make every guests' stay comfortable and we are so pleased to hear you enjoyed yourself. Hopefully we will see you again soon. Andie Allan

Vienna, Austria
Reviewed 22 November 2016

Lovely place, friendly staff, good food/breakfast. Cute room and a comfortable bed. Best accomodation I've ever had in London. If you're looking for something special, this is the place to go! I can recommend it!

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handandflowerW14, Public Relations Manager at Hand and Flower Hotel, responded to this review

Thank you so very much for this review. Our staff work hard to make all of our guests' comfortable and it is very nice to hear that you enjoyed your stay. Andie Allan

Bournemouth
Reviewed 20 November 2016

Room was nice and modern, confy beds and nice tea and coffee facilities. No lift so not very good with babies. Toilet was dirty, and there was a bug walking in the bathroom. We move the twin beds to put them together and there was rubbish under the beds.

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Thank julianabD1077QH
handandflowerW14, Public Relations Manager at Hand and Flower Hotel, responded to this review

We greatly appreciate you leaving us this review, we value all feedback from our guests. Andie Allan

Glasgow, United Kingdom
Reviewed 18 November 2016

Staff were excellent, breakfast was a great start to the day. I loved the buzz about the bar. all in all a great couple of days and would definitely book again whenever I need to stay in this area of London.

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Thank markrkelly
handandflowerW14, Public Relations Manager at Hand and Flower Hotel, responded to this review

Thank you so much for leaving us a review and a rating. It is always great to hear that our guests have managed to experience some food and drinks in the bar as well as staying in the hotel. We look ofrweard to welcoming you back on your next trip. Andie Allan

London, United Kingdom
Reviewed 17 November 2016

Overall - good value for money. The rooms are above a busy bar but I was not disturbed by noise. Everywhere was clean and it appeared to be recently decorated. The room had everything I needed and more. Nespresso. TV. Hairdryer. I would stay there again.

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handandflowerW14, Public Relations Manager at Hand and Flower Hotel, responded to this review

Thank you so much for taking the time to leave us with some feedback and for letting us know that the room was comfortable for you. We look forward to welcoming you back again soon. Andie Allan

Reviewed 16 November 2016 via mobile

I stayed at the Hand and flower for one night (Nov 2016), after finding a cheap deal online. It was perfect for what I needed... a decent room with easy access to the centre. The pub was easy to find and when we checked in with Andie she was very helpful. We had the pendragon room which had a comfy...

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Thank Rhiann H
handandflowerW14, Public Relations Manager at Hand and Flower Hotel, responded to this review

Thank you for taking the time to let us know about your recent stay and I am glad to hear that we suited your needs and the room was comfortable for you. Hopefully we can welcome you back again soon and you can try some of the delicious food as well. Andie Allan

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Official Description (provided by the hotel)
A beautiful Victorian pub/hotel in the heart of Hammersmith, The Hand and Flower has been extensively refurbished and incorporates eight luxurious guest rooms in an historic, century-old building. A fresh menu and real ales make it a great local, too. ... more   less 

Additional Information about Hand and Flower Hotel

Address: 1 Hammersmith Road, London W14 8XJ, England
Region: United Kingdom > England > London
Price Range: RM610 - RM913 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hand and Flower Hotel 3*
Number of rooms: 8
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Hotel Style:
#189 Business Hotel in London
#299 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hand and Flower Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms not facing the street”
 of 5 bubbles Flins2112, 7 Sep 2016 | Read review
“Not many rooms so take it or leave it if available, you snooze you lose.”
 of 5 bubbles Vegas-Queen666, 3 Aug 2016 | Read review
“Our warm room would be great in the winter! ”
 of 5 bubbles 848lizf, 31 Jul 2016 | Read review
“Our room was on the top floor which is a bit of a hike but overall very good.”
 of 5 bubbles oldploughleic, 30 Jul 2016 | Read review
“room at the front of pub was noisy due to traffic noise outside. Only 3 hooks in room to hang clothes - no cupboard or drawers. Staff very helpful and friendly. Overall standard of room very good. ”
 of 5 bubbles businesstraveller725, 13 Jul 2016 | Read review
5 of 5