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SO Quartier

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SO Quartier
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245 Reviews from our TripAdvisor Community

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Showing 173: English reviews
Bispham, United Kingdom
1 review
Reviewed 1 week ago via mobile

Me and my girlfriend stayed here for our anniversary trip to London. Upon arrival I was told that I hadn't paid for our stay there... after showing booking numbers... bank transfers and after he called somebody, this was finally resolved after 15 minutes of waiting around.. I noticed i am not the only one to have suffered this, as it... More 

Thank benjcarroll
Blackpool, United Kingdom
1 review
Reviewed 1 week ago via mobile

This place is TERRIBLE... Broken bed A wardrobe that we couldn't use because it kept falling! A window that wouldn't close No bulb in the lamp Broken sink Terrible shower head No kitchen appliances RUDE STAFF!!! They accused us of not paying!!! ITS A DUMP

Thank gabriellabuckey15

Travellers are raving about these London hotels

Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 week ago via mobile

My wife and I booked this apartment for a weekend at a Hyde park concert. The TA reviews at the time seemed good and the website portrayed the apartments as clean and basic. Well first of all we had to wait 3 hours for our room to be ready. We missed our restaurant reservation due to this and we were... More 

Thank TheMostin
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

Through Booking.com we booked 1 "luxury" room for 6 girls all coming away for my birthday, upon arrival we were told our room wasn't ready for us to check in so we left our luggage and headed out for a couple of hours, when we arrived back we were shocked and disgusted with what was coming next! A different receptionist... More 

2 Thank Chloe L
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

Firstly, I was really disappointing with the sofa-bed, all the covering plastic was peeled off and also it was only one foot so it was totally unbalance and I could no sleep well there not even a night. Due to the fact that it was only one foot I could just lie on a tiny side of the sofa. Besides,... More 

1 Thank Leila G
Whitehaven, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 October 2016

The first receptionist was very helpful and friendly.. The room was a good size, and had all we needed, as long as we didn't need to cook with any pans!! No big deal. The size of the room for the price we paid was good value. Kilburn Park Road Tube Station a VERY leisurely ten minute walk to the apartment.... More 

1 Thank deedee878
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 October 2016 via mobile

We were booked into so Aparthottel pemberton gardens but upon arrival was informed there was a " maintainance" issue and was informed we would be transferred to so appartments Kilburn high street but I wasn't happy with the reviews. They made a phone call and informed me we had a free upgrade.The hotel paid the taxi to take me across... More 

Thank Linda S
A TripAdvisor Member
Reviewed 22 September 2016 via mobile

This is the bed we had to sleep in. Window broke. Lid of salad box left in cutlery drawer. Lock on front door broke. Wires hanging down from telly. Photos of mattresses. Will be looking for my money back.

4 Thank A TripAdvisor Member
Management response:

Dear guest, Thank you for taking the time to share your feedback with us. I am very regretful to read about your stay at So Quartier apartments. Please note that we place great focus on cleanliness standards and we will investigate why the service was not up to standards and what was the reason for this to happen. Please let... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 September 2016

I booked this place as I work in London Mon-Fri and wanted somewhere cheap and self-catering. The first week I had a deluxe room which was spacious. It was at the front of the hotel by the main road, and given how warm the room was I had to leave the windows open. There were lots of small defects with... More 

1 Thank _hjc169
Dubai, United Arab Emirates
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 September 2016 via mobile

What we see in the pictures from their Ad (Booking.com: trip advisor etc.) are totally different from the actual. The place has so many defects such as window blinds, sofa, table drawers, cabinet handles from kitchen etc. Very old kitchenwares, towels and beddings. Good that beddings are still clean. Carpet in the lift is dirty and smell is not good.... More 

2 Thank Dennis A

161 photos of this hotel

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All Traveller Photos (151)
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Room/Suite (33)
Dining (23)
Bathroom (14)
Hotel & Grounds (1)
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Management photos: Courtesy of the property manager

All Management Photos (10)
Room/Suite (7)
Hotel & Grounds (3)
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Room types
  • Kitchenette
  • Non-Smoking Rooms

Additional Information about SO Quartier

Address: 34A 36 Kilburn High Road, London NW6 5UA, England
Region: United Kingdom > England > London
Business Centre with Internet Access Kitchenette Wheelchair access
Price Range: RM129 - RM1,482 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — SO Quartier 3.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
So Quartier Hotel London
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Questions & Answers

Here's what travellers have asked, with answers from SO Quartier staff and other travellers.
3 questions
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Questions? Get answers from SO Quartier staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The photos are not like the reality, sofa was broken.”
 of 5 bubbles 84leilag, 9 Nov 2016 | Read review
“Room 303 - if they fix the bedroom window!!”
 of 5 bubbles deedee878, 28 Oct 2016 | Read review
“Book elsewhere!”
  • Filthy mattress!
 of 5 bubbles 573helen, 22 Aug 2016 | Read review
“Rooms are basic but are advertised as luxury, misleading.”
 of 5 bubbles 295london, 10 Jul 2016 | Read review
“Excellent location”
 of 5 bubbles Azfar, 23 Mar 2016 | Read review
5 of 5
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