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London City Hotel

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#217 of 1,088 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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London City Hotel
London City Hotel
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682 Reviews from our TripAdvisor Community

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Showing 578: English reviews
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Reviewed 2 days ago NEW

The rooms are clean, with a good location right next to the metro station, the poor is that there is no elevator, you have to carry your huge suitcases on a very narrow staircase, the departure is in 11 and the check-in is at 15 o'clock, these hours were very disappointing for us, We had rented a triple room where,...

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Thank Iana E
Saint Paul, Minnesota
HOTEL’S FAVOURITE REVIEW
Reviewed 17 March 2017

London City Hotel was the highlight of my trip to Europe. It's located right next to the Borough Underground station which is super convenient for getting places in the city. The staff were super friendly and attentive and made suggestions on places to visit while staying in London. The beds were extremely comfortable and the rooms were very clean. This...

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Thank Dane N
About Hotel's Favourite Review
Claudia S, Guest Relations Manager at London City Hotel, responded to this review

Dear Dane, thank you for your fantastic review! We are very happy to hear you had a comfortable and pleasant stay with us at London City Hotel. As you have experienced, our staff pride themselves of customer service and ensure a homely welcoming feel. You are absolutely right, the convenient location of the hotel next to Borough underground station makes...

Bingley, United Kingdom
Reviewed 1 week ago

Good location as it is close to the Shard and not far from Tower Bridge. Good location right next to Borough Tube if you are coming by tube. Bad location on Borough High Street which is quite noisy and a bit grotty immediately around the hotel The hotel itself is rather cramped but the rooms are well fitted out and...

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1Thank Bullmer
Claudia S, Guest Relations Manager at London City Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave a review. We are pleased to hear that you found our rooms to be well fitted and staff friendly. You are right, the convenient location next to Borough underground station makes it easy to get around London and we are glad that you enjoyed all the local attractions that are...

Cardiff, United Kingdom
Reviewed 2 weeks ago

This is a great little family hotel. Clean, comfortable, friendly. They go the extra mile. Great base for business or pleasure. I was a little unsure when I saw the enterance to the hotel but don't be put off! Will be back for sure!!

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Thank NANW24
Claudia S, Guest Relations Manager at London City Hotel, responded to this review

Dear Guest, Thank you for your lovely feedback. We are always striving to offer our guests a comfortable, clean and friendly service with access to London's sights. You are absolutely right, the convenient location of the hotel next to Borough underground station makes getting around London very easy whether you are staying with us for business or pleasure. We look...

Cardiff, United Kingdom
Reviewed 2 weeks ago

Used due to location and was not disappointed. Despite being on a busy high street and between a tube station and a pub this was a gem of a find. Would highly recommend single ground floor rooms off the café area. Quiet and clean and comfortable. Great breakfast too.

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Thank SAPayne
Claudia S, Guest Relations Manager at London City Hotel, responded to this review

Dear Guest, Thank you for your fantastic review. We are happy to hear that you had a quiet peaceful stay, our rooms are sound-proofed as much as possible indeed. We like to offer a discount to returning guests if you call and book with us directly – this way we can give you the best rates available. We hope to...

north west
Reviewed 2 weeks ago

I wasn't sure when I saw the outside of the hotel but inside it was clean and the staff were welcoming. We met the owner's daughter and she explained that the building and café had been in the family for years. The room had everything I needed - including hairdryer and great shower. Breakfast was in the café downstairs and...

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Thank landeNorthWest
Claudia S, Guest Relations Manager at London City Hotel, responded to this review

Dear Guest, Thank you very much for your wonderful review. We are very pleased to read that you found our location to be accommodating. We are indeed lucky to be so well located in the city. Of course reading that the services offered by our staff continue to meet your expectations is even more rewarding. Next time you are in...

Buckingham, United Kingdom
Reviewed 3 weeks ago

I stayed here last year, and thought it was good value. I stayed in two rooms, a ground floor large single (which could probably just about house 2 people for a single night) accessed through their cafe, and then upstairs for a double room at the back,. Staff are friendly and super helpful. It's a great location, right beside Borough...

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Thank deehell
Claudia S, Guest Relations Manager at London City Hotel, responded to this review

Dear Guest, Thank you for leaving such a fantastic and informative review for our hotel. We are pleased to read that you enjoyed the clean, spacious, and quiet accommodations and that our staff's friendliness and professionalism only added to the enjoyment of your experience. We look forward to hosting you again in the near future. Please contact us directly for...

Reviewed 5 weeks ago

Very good service, (beginning with the booking from Denmark) the staff was so friendly and helpfull at all hours, nice room, very clean, very friendly cleaning staff also. Every time we went back to the room the beds were made, coffee and tea was filled up again. We had exellent breakfast too. We highly recommend this nice hotel.

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Thank Freja F
Claudia S, Guest Relations Manager at London City Hotel, responded to this review

Dear Freja, Thank you very much for your review. On behalf of all the staff we really appreciate your comments and are very pleased to know that you received a good service and had a pleasent stay with us. We always ensure the highest standards for our guests, the rooms are cleaned daily and refreshed with a choice of teas,...

Reviewed 9 March 2017 via mobile

Lovely hotel very clean. Right next door to the tube station a few minutes walk from the Shard. Spent 2 nights here with my daughter. Very good value for money and the staff were excellent !! Highly recommended 😊

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Thank Kelly R
Claudia S, Guest Relations Manager at London City Hotel, responded to this review

Dear Kelly, Thank you for all the positive comments you had about our hotel. All the staff are really pleased that you had such a good stay with us. Do make contact next time you are planning a visit. We would be very happy to provide you with a accommodation again. Best wishes!

Totnes, United Kingdom
Reviewed 6 March 2017

The hotel entrance is no more than 10 ft from the entrance/exit to the right as you walk out of Borough Underground station. Look up to see the London City Hotel. The narrow entrance is between two shops, up the stairs to reception. Its small, its smart and you are met by very friendly folks in the office. After check...

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Thank Clifford M
Claudia S, Guest Relations Manager at London City Hotel, responded to this review

Dear Clifford, Thank you for all your positive feedback. So pleased to read that every aspect of your stay surpassed your expectations. Café Riva which is located below the main reception to the hotel serves breakfast and lunch. As a guest with us you can purchase a Full English Breakfast voucher for only £10 either at time of booking or...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
London City Hotel - Affordable Central Accommodation. With many of London’s best features right on our doorstep, London City Hotel provides comfortable and affordable accommodation for business visitors and tourists. Great pride is taken in treating each guest as an individual and on creating a warm and friendly atmosphere. The hotel has been designed to meet your home comforts; our friendly and professional service aims to ensure you have a very pleasant relaxing stay. Situated next door to Borough tube station (less than 10 second walk - turn right when you exit), the hotel puts guests in the very heart of the city. ... more   less 

Additional Information about London City Hotel

Address: 200 Borough High Street, London SE1 1JX, England
Region: United Kingdom > England > London
Price Range: RM513 - RM1,082 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — London City Hotel 3*
Number of rooms: 20
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Hotel Style:
#180 Romantic Hotel in London
#194 Business Hotel in London
#221 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from London City Hotel staff and other travellers.
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Questions? Get answers from London City Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are no lifts. Also some rooms have shared bathrooms. So make sure you specify.”
NANW24, 7 Apr 2017 | Read review
“The room I had, back of the coffee shop, was very quite!! Remember breakfast is excluded - but coffee shop on site - very good!”
Cliff0rdM, 6 Mar 2017 | Read review
“Garden apartment was on the ground floor with a balcony, nice to have a glass of wine and relax outside to unwind after a busy day.”
828ChristineP, 1 Mar 2017 | Read review
“Room A was fabulous, can't comment on other rooms.”
SteveJH2015, 25 Feb 2017 | Read review
“my room, on the top floor, was extremely quiet and comfortable.”
frequent_flier_0813, 11 Feb 2017 | Read review
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