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Park Plaza County Hall London

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#223 of 1,088 Hotels in London
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Park Plaza County Hall London
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7,042 Reviews from our TripAdvisor Community

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Showing 5,620: English reviews
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Reviewed yesterday NEWvia mobile

I got a great deal on a 2 day stay in a junior suite. Don't think I could afford to stay here otherwise! The hotel is in a fantastic location and is only a few minutes walk away from Big Ben, London Eye, Westminster tube and Paddington station. I could see the London Eye from my bedroom window. The junior...

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Helpful?
Thank Katie B
HOTEL’S FAVOURITE REVIEW
Reviewed 5 March 2017 via mobile

We booked through hotels.com and got a reasonable price for a Saturday night in London.second time we have stayed. The hotel is behind the London Eye and about 5 minutes walk down the road from Waterloo station. We did email the hotel to ask if it was possible to check in an hour earlier than 2pm if possible as we...

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1Thank moggy669
About Hotel's Favourite Review
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review

Dear moggy669, Thank you for taking the time to share your feedback. We are delighted to read that you had a great stay in our hotel and that you liked the location and the staff, I will pass your feedback onto my team! We are looking forward to welcoming you back soon. Kind regards, Alba Rey Guest Relations Manager

Derby
Reviewed 2 days ago NEW

Brilliant hotel in a fantastic location. Very family friendly and an excellent breakfast for all. We were upgraded to the penthouse and the views were absolutely amazing. I would definitely return and recommend. Thank you

Review collected in partnership with Park Plaza Hotels
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Thank RebeccaEKHughes
London, United Kingdom
Reviewed 3 days ago NEWvia mobile

Not as nice as the other nearby hotels in this chain, but the same high price, so it's not great value. The room was much smaller than expected. The other hotels have really nice bars/restaurants etc that make them a nice place to be, but this one didn't have much to offer from that point of view. I didn't use...

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Thank nitere
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review

Dear nitere, Thank you very much for taking the time to share your feedback on Tripadvisor. We are so sorry to read about your disappointment with our hotel, all of the hotels of the company follow the same standards. I will pass your feedback onto the Operations Manager as it is always important to know our guest's opinion. We do...

Manchester
Reviewed 3 days ago NEW

Review collected in partnership with Park Plaza Hotels
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Thank jessicabG8513EQ
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Southampton, United Kingdom
Reviewed 3 days ago NEWvia mobile

Just a short distance from Waterloo Station, The London Eye, The Houses of Parliament, this hotel is ideally placed. We had a superior double, it was very spacious, the bed was very comfortable and the room well equipped. The bathroom / wet room was the only let down. It was in need of some TLC, damp patch on the ceiling,...

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Helpful?
Thank Paula P
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Dear Paula P On behalf of our entire hotel team I would like to say thank you for your comment. However, I was disappointed for the fact that our bathroom did not achieve your expectations. I have already addressed your feedback to our Maintenance department and they are working and checking all the bathrooms as we didn't have this issue...

Melbourne, Australia
Reviewed 4 days ago NEWvia mobile

We have stayed here on two occasions of late and found the level of service and amenities to be consistent and at at a high standard. The hotel is well situated to buses and Waterloo underground and Regional trains and a lot of the tourist sites in the area. I would like to make special mention of the staff on...

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Thank J C
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Dear J C, Thank you for your feedback and to stay with us again. It is a pleasure for us to read that you found the hotel well located and with all the facilities that you need (washing machine, dryer, gym, spa...) We are happy that you noticed how passionate our staff is and how good our customer service is....

Tel Aviv District, Israel
Reviewed 4 days ago NEW

Review collected in partnership with Park Plaza Hotels
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Thank 191meirp
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Worthing, United Kingdom
Reviewed 4 days ago NEWvia mobile

Stayed here with my partner who had booked this hotel for a surprise birthday weekend in London. The staff really went to town with all the help they gave us to make out stay so wonderful. I was greeted by wine balloons & birthday cards when I arrived and even received a birthday cake!! The only thing that let our...

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Thank emma o
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Dear Emma o, Thank you very much for your lovely comment about your experience in the Penthouse. The aim of Park Plaza County Hall is exceed the expectations to all out guests, more if you are coming for a special occasion as a Birthday. I would like to say thank you on behalf of all the entire hotel team. However,...

London, United Kingdom
Reviewed 5 days ago NEW

Review collected in partnership with Park Plaza Hotels
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Thank rosalieg94
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review

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Staying in Southbank

Neighbourhood Profile
Southbank
Big time attractions such as the London Eye and a thriving theatre scene (compliments of the National Theatre and the Young Vic) are but a few of the reasons that Southbank is such a collectively cherished part of town. With plenty of family friendly activities and venues lined up along a pedestrianized river bank between Westminster Bridge and Waterloo Bridge, visitors can always expect a casual and festive atmosphere. On top of all the fun stuff to do at Southbank is the opportunity to simply sit back and admire photo-op views of iconic landmarks like Parliament and St Paul's Cathedral, just on across the Thames.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
L'Italiano
L'Italiano
Cuisines: Italian, Pizza, European
Things to do
  • Bar/Lounge
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Park Plaza County Hall London is conveniently located on the south side of the River Thames near Waterloo Station and is next to London's County Hall, home to several attractions, including the London Sea Life Aquarium. The hotel is within minutes of a number of local attractions, including the London Eye, Big Ben and the Houses of Parliament. Our London accommodation features modern guest rooms, six well-equipped meeting rooms with natural daylight, restaurant & bar, an Executive Lounge and a fitness centre. Choose Park Plaza County Hall London and see what makes us one of the top Waterloo hotels. ... more   less 

Additional Information about Park Plaza County Hall London

Address: 1 Addington Street, London SE1 7RY, England
Region: United Kingdom > England > London > Southbank
Price Range: RM885 - RM1,722 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza County Hall London 4*
Number of rooms: 399
Reservation Options:
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Also Known As:
Park Plaza County Hall London Hotel London
Park Plaza London
London Park Plaza
Hotel Style:
#8 Green Hotel in London
#50 Spa Hotel in London
#82 Business Hotel in London
#89 Romantic Hotel in London
#114 Family Hotel in London
#170 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Plaza County Hall London staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take your own pillows as I've had a really sore neck for the past 2 days....very hard bed and pillows”
Foodydreamlady, 18 Apr 2017 | Read review
“No views unless you are on the highest floors.”
royf396, 13 Apr 2017 | Read review
“Try to get a river view for views of westminster”
Mandy90x, 2 Apr 2017 | Read review
“Go as high as you can and avoid views of Waterloo station!”
jill135, 29 Mar 2017 | Read review
“Next time we book, I'll be sure to just go ahead and choose the junior suite room with a view of the London Eye.”
kmd786, 23 Mar 2017 | Read review
5 of 5