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Park Plaza County Hall London

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Traveller (2213)
Room & Suite (1084)
Dining (120)
Overview
  • Excellent57%
  • Very good31%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“waterloo station”(706 reviews)
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Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
30 Apr1 May
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1 room, 2 adults, 0 children
Standard Room
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Reviews (7,957)
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Traveller rating
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1,817
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3,607
1,817
546
217
140
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All reviewswaterloo stationlondon eyebig benstudio roomsouth bankthe sofa bedthe penthousekitchen areasmall kitchenettecity viewwestminster abbeynespresso machineexcellent locationan upgradefantastic hotelmini barbooked this hotel
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1,931 - 1,935 of 6,327 reviews
Reviewed 23 April 2016

Stayed for three nights and could not have asked for a better time. The staff were so helpful and friendly and nothing was a problem. The quality of the food whether in the restaurant or at breakfast was of the highest possible standard.More

Review collected in partnership with Park Plaza Hotels
1  Thank Y9193KRtomw
Response from PPCHLondon, Guest Relations Manager at Park Plaza County Hall LondonResponded 24 April 2016

Dear Y9193KRtomw, Thank you for your review. It is always a pleasure for myself and the team to read any 5 star review, and we were thrilled to see how much you enjoyed your stay with us, and would like to thank you for taking...More

Reviewed 22 April 2016 via mobile

I've given a 3 as I think you get what you pay for with this hotel. It's a central location, good facilities and a large room but comes at a high cost. Rooms would suit a family or friends sharing as the sofa bed and...More

Thank Worldroamer4
Response from PPCHLondon, Guest Relations Manager at Park Plaza County Hall LondonResponded 24 April 2016

Dear Worldroamer4, Thank you for your review. We really do value our guests feedback, and it's very important that we hear all positive and negative review so that we can learn to avoid them in the future. I was pleased to see that you enjoyed...More

Reviewed 22 April 2016

Location great but rooms disappointing. We had a family room and the bed in the second room are very thin and uncomfortable. The airconditioner in the main bedroom did not work and after complaining housekeeping informed us that it should not work because all in...More

Thank wiekus
Response from PPCHLondon, Guest Relations Manager at Park Plaza County Hall LondonResponded 24 April 2016

Dear Wiekus, Thank you for your review. I was very disappointed to read your comments and would really appreciate it if you could email me at dnorth@pphe.com, so we can discuss further. Thank you for taking the time to leave your feedback, it's highly appreciated....More

Reviewed 22 April 2016

As a member of my family is visiting the UK for 40 years I thought I would treat them to a stay at hotel group which has brought me such pleasure. I am sure their stay will be lovely. Anyway all I wanted to do...More

Thank Jimnfriends
Response from PPCHLondon, Front Office Manager at Park Plaza County Hall LondonResponded 4 May 2016

Dear Jimnfriends. Thank you for your TA review. I am very sorry for the disappointment due to the pre arrival of the reservation. Unfortunately we do not take payments from credit cards over the phone as this is a security risk and there is no...More

Reviewed 21 April 2016

Having stayed in many hotels in London,this one can not be beaten for location.We stayed here for two nights and cannot fault it.The staff were efficient and very friendly,nothing was too much trouble. We were upgraded to a double room on the 12th floor with...More

Thank Patty_44444
Response from PPCHLondon, Guest Relations Manager at Park Plaza County Hall LondonResponded 24 April 2016

Dear Patty_44444, Thank you for your review. Myself and the team were thrilled to see how much you enjoyed your stay with us, and the team were especially happy to see that there customer service levels went above and beyond for you on your stay....More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Minibar
Things to do
Bar/Lounge
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$190 - US$376 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Green Hotel in London
#57 Spa Hotel in London
#80 Family Hotel in London
#82 Business Hotel in London
#89 Romantic Hotel in London
#204 Luxury Hotel in London
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$190 - US$376 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Green Hotel in London
#57 Spa Hotel in London
#80 Family Hotel in London
#82 Business Hotel in London
#89 Romantic Hotel in London
#204 Luxury Hotel in London
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (2213)
Room & Suite (1084)
Dining (120)
Pool & Beach (2)
Amenities (63)
Family and Play Areas (10)
Business Centre & Event Rooms (2)
Nearby
Southbank
Big time attractions such as the London Eye and a
thriving theatre scene (compliments of the National
Theatre and the Young Vic) are but a few of the
reasons that Southbank is such a collectively
cherished part of town. With plenty of family friendly
activities and venues lined up along a pedestrianized
river bank between Westminster Bridge and Waterloo
Bridge, visitors can always expect a casual and
...More
Questions & Answers
Ask a question
Jessica536
12 April 2018|
AnswerShow all 4 answers
Response from 185neily | Reviewed this property |
The hotel doesn’t have parking but there are a number of car parks, within less than 5 minutes walk, costing between £20 - £27 for 24 hrs. There are not that many spaces in any of them though so I suspect they fill-up very... More
1
Vote
shannonreeves95
8 April 2018|
AnswerShow all 5 answers
Response from shaun d | Reviewed this property |
No they don’t in this hotel.
1
Vote
mmsb77
25 March 2018|
AnswerShow all 3 answers
Response from Miss_ChanChan | Reviewed this property |
Yes, there is laundry room with about 2-3 machines.
0
Votes
Room Tips
"Go somewhere else"
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"Room 731 has a great view of the London Eye"
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"Don't go for superior room they are really the bottom of the list and no external windows."
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"Higher rooms have good views across the city"
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