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Marlin Apartments - Empire Square

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495 Reviews from our TripAdvisor Community

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There are newer reviews for Marlin Apartments - Empire Square
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Showing 442: English reviews
Southend-on-Sea, United Kingdom
Reviewed 5 October 2016

Reasonable location on the south side of the river. a 40/50min walk from here to the South Bank/County Hall area. Serviced apartments offering presentable accommodation. Secure underground parking payable as an extra. Apartment was clean but in need of some TLC. Separate kitchenette area. Door hanging off washing machine cupboard, tap leaking on kitchen sink leaving a water mark over...

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Helpful?
Thank steveandsuzie
Joana M, Manager at Marlin Apartments - Empire Square, responded to this review

Dear steveandsuzie, Thank you for your review, your feedback is valued here at Marlin Apartments Empire Square. I am glad to read that you found our reception team friendly. It is always good to know that in some of the areas we do perform well and in some maybe we need to pay more attention as in this case is...

Reviewed 3 October 2016 via mobile

We stayed here for one portion of our honeymoon! seems like a cool place to live. Short walk to the borough sub station! Good places to eat around and a gym next door. The apartments are super secure and new and offer great views and nice amenities

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Thank Lindsey V
Joana M, Manager at Marlin Apartments - Empire Square, responded to this review

Dear Lindsey V, I would like to thank your for writing your review on TripAdvisor about your stay at Empire Square Marlin Apartments. I am very glad you have enjoyed staying with us and we look forward greeting you again here at Empire Square or any of our 6 fabulous locations across London. With Warmest Regards, Joana Mikionyte Operations Manager

Reviewed 1 October 2016

Tube and rail access is good. Plenty to choose from for restaurants in the area, particularly Borough Market. Note there is no air conditioning and on a warm summer evening it can be uncomfortable. WiFi performance was poor in my room, though my colleague elsewhere in the building had good service.

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Thank Ray W
Joana M, Manager at Marlin Apartments - Empire Square, responded to this review

Dear Ray W, Thank you for taking time to review your stay at Marlin Apartments. I am very glad you found that our location is very convenient in relation to the tube and restaurants especially when we have our famous Borough Market Round the corner. I am very sorry about poor Wifi connection, our team is there 24hr and they...

Reviewed 23 September 2016 via mobile

We have staying in central London having good facilities in the apartment and good view having three bad rooms with kitchen and living room with all facility's walking distance to main London one can stay with family

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Thank Arun J
MELBOURNE AUSTRALIA
Reviewed 22 September 2016 via mobile

Our original apartment was double booked Not acceptable after a 24 hr flight Then as compensation offers apartment. 15 km away in totally wrong area. Imagine if you book a flight to New York but the airline has double booked and as compensation says you can go to Washington instead !!!! No air conditioning in hot spell - Bedrooms like...

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3Thank SALJU52
Dublin, Ireland
Reviewed 22 September 2016 via mobile

Stayed here with family at the start of September. The location is fantastic and there is fantastic views of the city from the apartments. They are spacious, clean and perfect for a short or long stay in London. They had everything we need and the beds were lovely and comfortable. I will definitely be returning!

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Thank C_A_Brennan
Reviewed 20 September 2016 via mobile

No room cleaning service for staying for 8 days. Also no hot water for 5 days! Everyday I call, they always said "Sorry the only thing I can do is to write it down and the maintenance team will see it tomorrow". I will NEVER stay in Marlin any more, very poor services.

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Thank Zewen F
Reviewed 14 September 2016 via mobile

I've stayed here a lot. The apartments are worn, things don't work, the reception desk don't really help fix things (they're nice, just front line, it's not their fault) and the weekly clean you pay for takes place about once a fortnight if you don't chase it. The business model clearly focuses cost not customer. But it's cheap. It's pretty...

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Thank James C
Joana M, Manager at Marlin Apartments - Empire Square, responded to this review

Dear James C, Thank you for your recent review on TripAdvisor regarding your stay with us at Marlin Apartments Empire Square. Let me first apologies that your overall stay was not completely satisfactory. I appreciate your comments and we truly regret yo had a disappointing stay with us. I completely understand your frustration in regards to maintenance issues you have...

Reviewed 12 September 2016 via mobile

Arrived in London after a 14 hour trip with 11 big suitcases, hoping that the MARLIN APARMENT in Empire Square would be a good place to stay considering the rates of the place. Booked for a 2-Bedroom Penthouse, with LETTERS OF CONFIRMATION FROM MARLIN ITSELF. May I add that, this place is DISGUSTINGLY UNDERSTAFFED. Waited for HALF AN HOUR for...

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2Thank Antonia T
Reviewed 4 September 2016 via mobile

This is the room I was promised, I have booked it for £133 on the website as advertised, once I arrived they have charged me an extra £200 deposit!! Once I have seen the room I was shocked. It wasn't on the upper floor as it said on the website. And the view is absolute wrong. I was looking at...

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Helpful?
Thank Connor W
Joana M, Manager at Marlin Apartments - Empire Square, responded to this review

Dear Connor W, Thank you for taking the time to write and advise us of yours experience while staying at Marlin Apartments, Empire Square. I am sorry you did not enjoy your stay with us. It is our intention at all times to ensure that our guests are made to feel comfortable whilst booking and staying with us. Firstly, I...

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Staying in Southwark

Neighbourhood Profile
Southwark
Even before the arrival of the instantly iconic Shard, the riverside scene in Southwark had moved well beyond any up-and-coming phase of development. For quite some time, locals and out-of-towners alike have loved browsing the boutiques of Bermondsey High Street, foraging through the bounteous stalls at centuries old foodie haven Borough Market, and flocking to the banks of the Thames to enjoy some of Britain's biggest attractions such as Tate Modern and Shakespeare's Globe. Despite Southwark's many popular draws, instant calm can be achieved easily by turning down almost any side street. For more urban buzz, a quick stroll across famed bridges like the pedestrianized Millennium Bridge or the ever photogenic Tower Bridge yields access to the very core of Central London. And with London Bridge Station as this neighbourhood's main transportation hub, getting across town (or to anywhere in England for that matter) is a relative breeze.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
Situated at London Bridge, just minutes from London’s financial district, this landmark development provides unrivalled access to London’s City centre and it’s most inspiring attractions. These cutting edge apartments fuse London’s cosmopolitan culture with award winning contemporary design, encompassing a vast internal courtyard and private landscaped gardens. Modern furnishings complement the large living space in each apartment, with many offering striking views across London. The emphasis is on light and space, with most apartments boasting large scenic windows and floor-to-ceiling glazing. ... more   less 

Additional Information about Marlin Apartments - Empire Square

Address: 34 Long Lane | 5-8 Empire Square South, London SE1 4NN, England
Region: United Kingdom > England > London > Southwark
Price Range: RM728 - RM1,663 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Marlin Apartments - Empire Square 4.5*
Number of rooms: 220
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Also Known As:
Marlin Apartments - Empire Square Hotel London
Marlin Apartments Empire Square London
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Questions & Answers

Here's what travellers have asked, with answers from Marlin Apartments - Empire Square staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher the Better. There is a road nearby, plus people walking home late from London Bridge. Balcony adds more room for a family.”
  • View of The Shard from the lounge
  • View of central courtyard of apartments.Mixture of owner & rental.
  • Lounge, kitchen, diner. Lots of light & separate areas
  • Decent sized bedroom, with drawers and plenty of hanging & storage space
  • Decent sized bathroom
  • Extensive kitchen if you want to keep to budget.
 of 5 bubbles ColinandJulia, 29 Nov 2016 | Read review
“Higher floors have great views”
 of 5 bubbles aking73, 23 Nov 2016 | Read review
“GO somewhere else.”
 of 5 bubbles 73ruthx, 8 Nov 2016 | Read review
“Ask for a shard view - but dont expect to get one! we didn't !”
 of 5 bubbles KettlesInverness, 23 May 2016 | Read review
“I cant comment on the other apartments, but apartment was near perfect (Apartment 8)”
 of 5 bubbles sampatel228, 15 May 2016 | Read review
5 of 5
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