We booked a appointment for the Photo Lab and the nice employees (Dani and Simon) expected us! It was very interesting to see how to make the Photos! The employees were very helpful and kind. We had a good tea and a Coke. Definitely worth a visit!
This East End Hotel was a welcome relief after a long day traveling! The Staff was so welcoming and charming, that they made us feel like we had come home. If you love comfort, beautiful modern art and decor, this hotel is for you. It's beautifully located to the Underground and bus line; as well as, wonderful coffee shops, groceries, pubs and restaurants. The rooms were lovely, spacious, clean and neat. My only con is they need to leave lighting instructions in the room to figure out how to control all the cool lighting, heated tile floors (so awesome) and electronic outlets. The comfortable beds and mood lighting was fabulous. Our friends who came with us; really enjoyed the steam room, pool and hot tub located there. Do yourself a favor and pay for breakfast at Mood and Mead located downstairs. The wait staff and chefs bend over backwards getting you your drink requests or your favorite fresh eggs. This entire establishment is so worth your stay!!!…
Either in the rooms or in the spa, every detail are delightfull. Beds are really confortable for the restfull night. Some museums are easily accessible by foot from this place. Nearby, you will find various food from all over the world.
It was very nice experience I had so much fun in this hotel and the staff were very nice and friendly especially shah he was very professional about his job. at the end I recommend to visit this hotel I believe that it was one the best hotels I’ve ever booked.
Excellent hotel, fantastic services and absolutely wonderful and accommodating staff. I’ll be staying here again when I’m next in London. Great location as well, found it very accessible for such a busy city.
The staff was very friendly, and our room was excellent. The restaurant for breakfast was quiet and not overcrowded at the moment, the food was great. The room was clean and comfortable, as well as the beds. There is a coffee machine and tea available in the rooms, as well as a small fridge and a room safe.
Had to say that the members of staff were exceptional. A young Lady called Simone was really a vibe creator. Assisted me and my mother. My mums 50th birthday was amazing because of this. Simone is definitely a vibes creator
Our stay was great! The staff are so accommodating and friendly. We will definitely be visiting this hotel again. And Simone made our stay even better and brighter. Everything was a 10/10 from the rooms to the staff.
I stayed at the Montcalm east a few weeks ago, beautiful hotel btw and such great facilities! But what stood out to me the most is their amazing vibe experience lead Simone Strnad. As soon as you enter she greets you and makes sure to take care of you, she really goes out of her way to make your stay so enjoyable and memorable. Amazing energy and she is so charming! Although the hotel is amazing, she is the reason I will make sure to return
I want to share my experience in Montcalm east few days ago. When I entered this Building I saw Reception Atchung and he was smiling to me with warm welcome and very polite and excellent customer service, In my life I never seen Excellent Customer service like him. I was feel like my second home and treat me like Queen. I recommend to everyone one, Montcalm east 5 Star with Excellent Customer service like Atchung. Thank you so much. I definitely will stay again next time.