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Andaz London Liverpool Street

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#112 of 1,087 Hotels in London
Certificate of Excellence
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Andaz London Liverpool Street
Andaz London Liverpool Street
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2,963 Reviews from our TripAdvisor Community

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Showing 2,544: English reviews
Hereford, United Kingdom
Reviewed 8 January 2015

Booked a Saturday night stay to see a London Show via Secret Escapes website. The hotels own website recommended a car park a fairly long way away from the hotel. There is not much parking in the area so I would not recommend for anyone coming by car. Rail and tube links are very good though so getting to and...

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1Thank SimonPL001
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

Thank you for taking the time to write this detailed feedback on your stay with us. I am sorry to read of the sequence of events that resulted in some dissatisfaction with our service. I very much sympathise with your feelings towards your check in experience and I will certainly discuss this all with our teams here. I hope we...

Reviewed 7 January 2015 via mobile

brillliant Hotel, brilliant Service, great breakfast, excellent staff. Brilliant location beaide train/tube station Only small issue/area for improvement is having to go outside to get to breaky lounge. But understandable being in central london! Great Hotel

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Thank Shane H
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

We would like to thank you for taking the time to write this kind review. I was pleased to read you were very satisfied with our ‘brilliant hotel, brilliant service, great breakfast and excellent staff’. We very much look forward to welcoming you back to Andaz Liverpool Street again soon. Warm regards, Tim Flodin

New York City, New York
Reviewed 7 January 2015

Spent three nights here between Christmas & New Years. Room was ready for early check in. Well laid out room. Compact but not crowded for two women with large suitcases. Lovely staff checking in. They were also most helpful with directions and reservations. In fact, in one place that they reserved for us for dinner we were served a glass...

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2Thank aretha23
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

Thank you so much for your kind feedback. I was very happy to read you were pleased with our ‘lovely’ and ‘most helpful’ staff and that you enjoyed your dinner and champagne too. We look forward to welcoming you back again in the near future. Warm regards, Tim Flodin

Boston, MA
Reviewed 5 January 2015

We had adjoining king/twin rooms at the Andaz from 12/25-12/28. The hotel is located in the heart of the business district, not our first choice, but we were using points and the centrally located Hyatt Churchill was shut down in early December due to an accident/structural damage. Hyatt did an excellent job shifting over our reservations and we were satisfied...

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Thank Bostontravels
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

Thank you for taking the time to offer your details feedback about your stay with us over Christmas. We appreciate your very kind understanding with your relocation from our sister property, Hyatt Regency London – The Churchill, and we are pleased you were satisfied with your stay with us. I am pleased to read you very much enjoyed your dinners...

somerset
Reviewed 5 January 2015

Recent stay at the Andaz with eldest son for a quick stop, pamper, quality time stay. We had a fabulous time, from the moment you arrive you feel that you have made the right choice. Good quality, solid feel. Crisp white sheets, roomy and spacious, with gorgeous touches, such as lovely soft drinks, snacks free in room and white roses....

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1Thank cherylsuesomerset
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

Thank you for taking the time to write this kind feedback after your recent stay with us. I was delighted to read you had a ‘fabulous time’ with us and I look forward to sharing all your very kind comments with our teams here. We look forward to welcoming you back again soon. Warm regards, Tim Flodin

arizona
Reviewed 4 January 2015 via mobile

My family and I just stayed at this hotel for eight days. We were originally going to stay at Churchill London location but we're moved due to gas explosion, Churchill is currently closed for repairs. The concept of having staff who serve as front desk and concierge at this location is very flawed. The staff put out no effort to...

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7Thank wandering44
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

Thank you for taking the time to write this comprehensive feedback after your stay with us. I am sorry to read of your experience during your stay and that you were not satisfied with our service. I am pleased that management resolved the issues but rest assure I will discuss your points again with our teams. We hope to welcome...

Reviewed 4 January 2015 via mobile

First class hotel where you are treated perfectly at every turn. Had dinner one evening at the hotel and after a two week holiday all through Europe was one of our best meals we had. Clean rooms, very modern but at the same time very warm and inviting. Highly recommend.

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Thank weilaweigh
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

We would like to thank you for your feedback after your stay. We are pleased to hear you enjoyed our ‘first class hotel’ and thank you for your high recommendation to others. We look forward to welcoming you back again soon. Warm regards, Tim Flodin

Cognac, France
Reviewed 4 January 2015

I stayed at the Andaz for 2 days during NYE with my wife and my son . I'm a faithfull customer of Hyatt. It was my first time in that hotel. Well, what can I say? Everything was fantastic! The hotel is very modern , high end but at the same time very cosy, in fact , you feel very...

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2Thank christophe p
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

Thank you so much for your kind feedback and titling your review ‘Perfect!!!’ I am pleased you found everything ‘fantastic’ and I look forward to passing your kind comments about our ‘professional’ staff on to the teams here. We look forward to welcoming you back again to Andaz Liverpool Street soon. Warm regards, Tim Flodin

Sao Paulo, SP
Reviewed 2 January 2015

Hotel is nice and is located 2 minutes from Liverpool Street station. Quiet, comfy bed and good shower. I'd recommend it to travelers on a business trip which need to be close to the City or for someone who's looking for exploring East London. I wouldn't recommend staying there if this is your first time in London as you'd need...

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Thank elderc
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

Thank you for taking the time to write this review and for recommending our hotel to business travellers. I was pleased you were able to explore East London and we hope to welcome you back to the hotel again soon. Warm regards, Tim Flodin

Chicago, Illinois
Reviewed 2 January 2015

Although my family was there for tourism, the hotel seems well located for business. Given that it was Boxing Day/Christmas weekend, there was not much open in the area. We ate at the Bistro, and had drinks there as well; food was very good and fairly priced, and there was a creative drinks list. The location by the Liverpool Street...

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Thank GoHawks5
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

Thank you for your kind feedback after your stay here at Andaz Liverpool Street. I was pleased to read that you enjoyed the hotel's location, Andaz inclusions as well as the outstanding service. We very much look forward to welcoming you back when you visit us again. Warm regards, Tim Flodin

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Staying in City of London

Neighbourhood Profile
City of London
From its ancient past as a Roman trading outpost to its 21st century status as the wealthiest square mile in the world, the financial district known simply as “The City” is one of London's most historic and fascinating neighbourhoods. Here high rise office towers such as Norman Foster’s Gherkin mingle with Roman ruins and architectural marvels from virtually every era in between, including Christopher Wren's glorious St.Paul's Cathedral, and John Soane's dauntingly classicist Bank of England. This neighbourhood is also home to some of the finest restaurants and plushest hotels in Europe, in addition to an assortment of of watering holes, upscale shops, and Tube stations. During the week, the City is abuzz with white collar workers going about their business; the weekend sees this area turn into a quiet haven for sightseers.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Uncover the first of Hyatt's Andaz brand, and redefine your personal style at Andaz Liverpool Street. Located in the heart of the city, this London 5-star luxury hotel provides the perfect location for both business and leisure. One of the original London railway hotels, formerly opened as the Great Eastern, the Andaz is housed in a beautiful redbrick Victorian building dating back to 1884. Once inside, it transforms into a 21st century masterpiece, with 267 beautifully appointed modern guest rooms. Walking through the doors of the only Liverpool Street hotel, you are immediately greeted by an Andaz Host and invited to relax in the Andaz Lounge. Sip a complimentary beverage while the check-in comes to you via handheld iPads. Internet access, local landline phone calls and non-alcoholic mini-bar are provided complimentary for all our guests throughout their stay. Andaz Liverpool Street is included in 2013's Conde Nast Traveller Gold List. ... more   less 

Additional Information about Andaz London Liverpool Street

Address: 40 Liverpool Street, London EC2M 7QN, England
Region: United Kingdom > England > London > City of London
Price Range: RM1,011 - RM2,299 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Andaz London Liverpool Street 5*
Number of rooms: 267
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Hyatt Hotels Corporation, Expedia, Cheap Tickets, Agoda, Priceline, Travelocity and Jetsetter so you can book your Andaz London Liverpool Street reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Andaz Liverpool Street Hotel London
Hyatt London
Hotel Style:
#32 Family Hotel in London
#46 Romantic Hotel in London
#59 Business Hotel in London
#97 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Andaz London Liverpool Street staff and other travellers.
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Questions? Get answers from Andaz London Liverpool Street staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites are well designed and well appointed and highly recommended”
 of 5 bubbles jwwcpa, 16 Feb 2017 | Read review
“We liked the rooms that overlooked the station. All the rooms were well insulated for sound.”
 of 5 bubbles 165pennyg, 29 Jan 2017 | Read review
“I think that you need to request a room with a window that faces outside, instead of facing the center atrium of the building.”
 of 5 bubbles kalikeiko, 25 Jan 2017 | Read review
“Beware of the inner courtyard rooms since they get some noise during functions”
 of 5 bubbles YoshiDus, 24 Jan 2017 | Read review
“bridal suite is a must!”
 of 5 bubbles DolceF_Niente, 19 Jan 2017 | Read review
5 of 5