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Best Western Brook Hotel Norwich

Bowthorpe Employment Area, Norwich NR5 9JB England
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Traveller (131)
Room & Suite (133)
Dining (49)


#23 of 49 hotels in Norwich
BEST WESTERN Brook Hotel, Norwich offers 81 spacious bedrooms including family rooms and a luxury VIP suite in 3 star accommodation.The Hotel is ideally situated on the outskirts of Norwich City Centre providing easy access from all major routes and just a 10 minute drive to the city centre and airport.Join us at BEST WESTERN Brook Hotel for a business stay, a relaxing leisure break, a romantic weekend away or simply pop in to enjoy a delicious meal in our restaurant and a chilled drink in our Bar. With FREE onsite car park, FREE Wi-Fi and High Speed Internet Points, beautiful gardens and patio area to relax in the BEST WESTERN Brook Hotel is the only choice for your Norwich Hotel requirements...
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Business Centre with Internet Access
Conference facilities
Baggage storage
24-hour front desk
Secured parking
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Banquet room
Meeting rooms
Non-smoking hotel
Outdoor furniture
Express check-in / check-out
Private check-in / check-out
Laundry service
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Good to know
Languages Spoken
776Reviews14Q+A100Room tips
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Popular mentions
WorldTravellers8 wrote a review 10 Jun
Brackley, United Kingdom304 contributions134 helpful votes
After shielding for almost 15 months due to age and health reasons we decided to go away for a couple of nights, We were very apprehensive however we had no cause for concern. Social distancing and masks were strictly adhered to. Check in was very quick. Staff really pleasant and polite. The room was a bit dated but it was very clean. I did take my own wipes to clean everything down but that was my personal choice. Breakfast was very good. You could serve yourself to buffet cold items but not hot. You told chef what you wanted and he put it on plate for you. Bed was comfy.
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Date of stay: June 2021
Ronny64 wrote a review 8 Jun
2 contributions
Friendly enough staff but hotel looks very "tired". mould on the bathroom ceiling (Room 237), loose toilet seat, lots of weeds growing on the patio and a water feature in the garden which was not working and filled with dirty green water. Not the most inviting of hotels it has to be said. Went down for breakfast only to be told that we had already been as our room was crossed off the list (obviously the wrong name had been crossed out). Had to get approval from the manager before we could eat. Breakfast was OK when we got to eat it. All in all, could do better.
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Date of stay: June 2021
pauladora wrote a review 5 Jun
Highbridge, United Kingdom20 contributions11 helpful votes
had lovely stay .room clean and bed comfy. breakfast buffet nice selection of hot and cold. Dinner was served on hot plates and very good servings. staff friendly and very helpful.asked for room not to be serviced but everyday a bag with clean towels and supplies left outside.
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Date of stay: June 2021
Mr & Mrs H wrote a review May 2021
Hinckley, United Kingdom56 contributions8 helpful votes
Usually stay here when working in the Norwich area, 1st visit here for several months. Location is great, check in was speedy and room was great, really quite at the back of the hotel. Hand sanitisers in all busy areas but the one to the 1st floor was empty, shocking! Plenty of space in the bar area and menu is good. Breakfast is self service and great value. Also, if you like sports they have BT Sport.
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Date of stay: May 2021Trip type: Travelled on business
shabird2014 wrote a review Dec 2020
25 contributions11 helpful votes
A nice hotel with a large car park. Check in and out was very swift. Room was dated abit. Needs decorating, especially the bathroom. Hotel is nicely situation. Staff are very friendly and helpful. Good selection of items at breakfast and nicely cooked. Both Chef and server were very polite and helpful. The Carvery across the road is very nice. A good hotel overall.
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Review collected in partnership with Best Western
Date of stay: December 2020
Sleep Quality
US$66 - US$116 (Based on Average Rates for a Standard Room)
United KingdomEnglandEast AngliaNorfolkNorwich
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Frequently Asked Questions about Best Western Brook Hotel Norwich
Which popular attractions are close to Best Western Brook Hotel Norwich?
Nearby attractions include Escape Hunt Norwich (5.3 km), Cryptic Escape (5.5 km), and Clued Up! Escape Rooms (5.8 km).
What are some of the property amenities at Best Western Brook Hotel Norwich?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Best Western Brook Hotel Norwich?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Best Western Brook Hotel Norwich?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Best Western Brook Hotel Norwich?
Conveniently located restaurants include Saporita Norwich, That Café, Norwich, and Gem of Norwich.
Does Best Western Brook Hotel Norwich offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Best Western Brook Hotel Norwich?
Many travellers enjoy visiting Cryptic Escape (5.5 km), History Mystery (5.4 km), and Norwich Cathedral (5.7 km).
Is Best Western Brook Hotel Norwich accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.