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Holiday Inn Norwich City

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Holiday Inn Norwich City
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917 Reviews from our TripAdvisor Community

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Showing 902: English reviews
Purley, United Kingdom
Reviewed 9 September 2015

I am a regular customer here always come here on business when doing interviews. First of all, we had to wait 20 minutes to check in as there was only one person on the desk. Not even a sorry or a smile while we had to wait. Once we did get to the desk, they said we had to pay...

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Helpful?
Thank Natalie F
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Dear Ms Fillery, Thank you for your review of Holiday Inn Norwich City. It seems like we have really let you down on this occasion during your visit. Having reviewed all of your comments I would like to respond with the factual information we have. We have CCTV coverage throughout our hotel and when you arrived to check-in on 31st...

Welwyn Garden City, United Kingdom
Reviewed 9 September 2015

Stayed last weekend for 2 nights - all staff excellent,food lovely, rooms clean and comfortable - The bar manager Kons was very attentive to ensuring we had excellent service. The location was right on top of shops, bars, restaurants and cinema.

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Thank Dawn S
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you Dawn S for your fantastic review. I am delighted to hear you experience with us was comfortable and enjoyable. I have shared your comments with Kons who is over the moon and thank you for recognising his hard work. We are very luck with our hotel’s location and I am pleased you were able to take advantage of...

York
Reviewed 1 September 2015

Just a very good Hotel. Beautifully presented and maintained, the room was fantastic, and the breakfast was brilliant. I was a little surprised at being charged for the Car parking mind you. For the price of the Hotel I would like to have seen the car parking charge wavered

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Thank Yorkborn
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you Yorkborn for your review. We always aim to provide a great stay and I was so pleased to hear you rate our service and facilities as brilliant. I acknowledge your comments about the car park, the car parking spaces are owned by Norwich City Football Club and they offer a discounted rate for to all hotel guests which...

Reviewed 1 September 2015

We arrived at the holiday Inn to take in the football match on Saturday. The pitch side room was exactly what we asked for, it was clean, tidy and we were really looking forward to our stay. We stayed three nights and using out IHG card gave us complimentary wifi and a newspaper each day, that was an added bonus....

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1Thank Pdents1
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you Pdents1 for your review of our hotel. I am pleased to hear you had an enjoyable stay with us and our room was suitable to your needs. The Pitch View rooms are really amazing and ideal on a match days and offer really good value for money as you get to watch the game from comfort of your...

Reviewed 1 September 2015

I'm used to staying in 4-5 star hotels, but was traveling with family and needed two rooms. We also were attending the Norwich-Stoke City match and thought it would be convenient. The location is great for exploring Norwich, about a 15 minute walk into town. There's also the newish Riverside area with restaurants even closer. The hotel is clean and...

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Thank Flyers27
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Dear Flyers27, Thank you for your review, I am pleased to hear the rooms and hotel’s location was suitable for your requirement. I have shared your comments with my head housekeeper as we generally do not receive any negative feedback for our linen, we use cotton rich linen in all our rooms and I am sorry if this was not...

Derby, United Kingdom
Reviewed 28 August 2015

lovely hotel, close to city centre. Great as the room was large enough to accommodate x2 adults and 2 teenagers. very well laid out. Only downside was the queue every morning at reception for a couple of breakfast vouchers. Pool and gym facilities very good.

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Thank penny y
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you penny y for your review of our hotel. I am pleased to hear you had an enjoyable stay with us and our room was suitable to your needs. We also offer Pitch View rooms which are ideal on a match days and offer really good value for money as you get to watch the game from comfort of...

Yorkshire
Reviewed 25 August 2015

Very efficient service at check-in, bars and breakfast. The room was a good size and it had (as a Norwich fan) a great view of the pitch! Breakfast on Sunday was good. Excellent choice of food, which was all well cooked and piping hot. Staff were all over tidying tables, not hurrying but keeping the restaurant well managed. Will stay...

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Thank Travelling Mat
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you for reviewing your recent stay with us. It’s great to hear you had an enjoyable experience. I am pleased that you found your room of good size and that you appreciated the Pitch View. These rooms never fail to impress, especially on a match day! The team here genuinely loves the hotel so it’s great when it gets...

London
Reviewed 24 August 2015 via mobile

We stayed here on a last minute whim, and we were very pleasantly surprised. It has been a while since we have stayed in a Holiday Inn and this clean, great looking hotel was a great re introduction. We had our 3 and 1 year old with us and found the hotel to be very child friendly (Beano comic and...

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Thank curlygirl76
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Dear curlygirl76, Thank you for your comprehensive review, I am pleased to hear you had a great stay with us. Our hotel’s location is within easy access to city centre and there are several restaurants and entertainment complex within minutes of our hotel which are ideal for couples and families. We do aim look after our younger guests and I...

Banbury, United Kingdom
Reviewed 23 August 2015

Nice clean hotel. Bed was really comfy and the pillows were good. Nice view of the football pitch. The only problem was the milk pots were off in the room, reception did not answer phone. Only 1 packet of biscuits fir a couple a little on the tight side.

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Thank 123taz
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Dear 123taz, Thank you for your excellent review. I am glad to hear you enjoyed your stay at Holiday Inn Norwich City and the room was very comfortable for you. As a company standard we also offer hypoallergenic and duck feather pillows which I am sure you can try on your next visit. I have shared your comments about the...

Southend-on-Sea, United Kingdom
Reviewed 23 August 2015

Stayed her for an overnight trip to Norwich. Our room overlooked the football pitch and so if you're a Norwich fan its a great view. Think you can get these rooms on match days as well. Service was good and the rooms comfortable, which was what we wanted. Aug 2012

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Thank Southendwesthamfan
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Dear Southendwesthamfan, Thank you for your review, I am pleased you enjoyed the view of Norwich City football ground from your bedroom. These rooms are perfect on match days as you can watch the live game from comfort of your own room. I have shared your comments in regards to service with my team and we all await your return...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This contemporary, stylish, award winning hotel (Hotel of the Year 2011) is the perfect property for business and leisure guests visiting historic Norwich. Holiday Inn Norwich City is the newest full service property in the city and has 150 air conditioned, light, modern bedrooms all of which are non smoking. Many of the rooms offer a pitch view of Norwich City's premier league ground and with a mix of executive, suites, standard, twin and accessible rooms we can offer something for everybody. The hotels atmospheric bar is a meeting place for everybody and serves a superb selection of wines, beers, bar snacks or full meals from our dine anywhere menu, or dine in style in our superb restaurant, the choice is always yours. Thinking of exploring? The hotel is in walking distance of Norwich's two cathedrals, its stunning Castle dating back to the Norman Conquest and the superb Norwich Lanes for individual bespoke shops. Alternatively head for the Chapelfield Shopping Centre with over 90 well known outlets making it a shopping paradise and placing Norwich in the top 10 of UK shopping destinations. With only a 5 minute walk to Norwich station leave the car at the hotel and let the train take the strain and visit the beautiful North Norfolk coast, the delightful Norfolk Broads or the seaside resort of Great Yarmouth what could be easier? ... more   less 

Additional Information about Holiday Inn Norwich City

Address: Carrow Road, Norwich NR1 1HU, England
Region: United Kingdom > England > East Anglia > Norfolk > Norwich
Price Range: RM326 - RM682 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Norwich City 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Holiday Inn Norwich City Hotel Norwich
Norwich Holiday Inn
Hotel Style:
#3 Business Hotel in Norwich
#5 Romantic Hotel in Norwich
#7 Family Hotel in Norwich
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Norwich City staff and other travellers.
9 questions
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Hunstanton, United Kingdom
5 months ago
Hunstanton, United Kingdom
5 months ago
Greater Manchester, United Kingdom
over a year ago
West Sussex
over a year ago

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Questions? Get answers from Holiday Inn Norwich City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to get a room overlooking the pitch”
Gingerspurs, 29 Apr 2017 | Read review
“605, any high room ending in 5”
Monty2103, 19 Apr 2017 | Read review
“A bed for the night was all we needed, not noisy at all.”
Crainie, 16 Feb 2017 | Read review
“Staying on a match day when Norwich are playing at home might make it a frantic. Don't know because they weren't!!”
L9651RUrobertb, 15 Feb 2017 | Read review
“Ask for a Stadium view room if you are a Canary Fan!”
suziewoo24, 29 Jan 2017 | Read review
5 of 5