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Captain Cook's Haven

Certificate of Excellence
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04/06/2017 05/06/2017
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247 Reviews from our TripAdvisor Community

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Showing 246: English reviews
Wymondham, United Kingdom
Reviewed 7 April 2017 via mobile

Good location but Awful and tired cottages!! Overpriced for quality, Stayed at number 17 Lower level, feces marks on bedding and carpet, mouldy & dirty bath/kitchen. Filthy. Complaint sent to Hoseasons. Think twice before staying here. Lots of other choice elsewhere.

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Helpful?
Thank neilwaterson
Reviewed 2 March 2017 via mobile

Currently sitting here in Number 27 Cooks Cottage of the complex. What can I say. This place is amazing, quiet, peaceful and so relaxing. The views are incredible. The Larpool Viaduct is such an imposing bit of scenery. What can I say about the accommodation. Myself and my partner booked this place through the Hoseasons website for a very good...

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1Thank Matt W
daleananne, General Manager at Captain Cook's Haven, responded to this review

Thanks Matt for taking the time review, your comments are excellent and we are very grateful, we will convey your thanks to all the Staff at Captain CookIs Haven. We look forward to you holidaying with us again. Best wishes.

Manchester, United Kingdom
Reviewed 20 February 2017 via mobile

Just back from family holiday at captain cooks haven we booked as a family with a 16 month baby Cannot really fault but on hindsight not ideal for family with baby . It really is not a casual walk into Whitby if pushing a trolley the hill to viaduct is very steep and sadly although a dog owners paradise the...

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Thank Lorna G
cleethorpes
Reviewed 9 December 2016 via mobile

We are back again in number 27 home from home for us . Since last review chopping board in place .Still no soap in toilet but I was prepared and had it in my handbag .We love this place the view is wonderful the cottage has most things you need .My only issue this time from last time we stayed...

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2Thank grandchildren1
Reviewed 6 November 2016 via mobile

Wow! Just got home after a 4 night stay in cottage no35! Gutted to be home! Absolutely stunning location and cosy, comfortable cottage! Lovely little place very homely and all the staff are very friendly. We didn't use the pool but looked nice. The cottage was very nice everything thing in there you would ever need! Beds also very comfortable!...

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1Thank Kelly C
Chorley, United Kingdom
Reviewed 3 November 2016

This is the 2nd time we have stayed here, the first was through Sykes Cottages and this time via Hoseasons. We stayed in No13. The cottage was as expected, clean but could do with a but of TLC but what do you expect with the high footfall. The bath was small and narrow but they make the most of the...

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Thank TheHouldings
Ashford, United Kingdom
Reviewed 1 November 2016

We stayed in a Hoseasons cottage - no.22 at Captain Cook's Haven, during October half term (2016). Firstly, I asked Hoseasons for the addressed of the resort via email and didn't hear back from them until half way through our holiday (not helpful). Please note, we received no correspondence from Hoseasons detailing the resorts address, after booking - which was...

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Thank angiehodgsonis
Aberdeen, United Kingdom
Reviewed 15 October 2016

Reception: Easy quick check in. Not overly friendly but helpful (but see note below). Accommodation: First, the step leading into the property needs attention. It is very shallow with a large overhang (see picture). My wife, unsighted by the bag she was carrying in on arrival tripped and fell. She recently had a replacement hip operation and it could have...

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1Thank Ivan13za
Worcestershire, United Kingdom
Reviewed 2 October 2016

Captain Cook's Haven is in a wonderful location overlooking the river Esk, with steam trains passing by, and within a 20 minute walk of Whitby. The grounds are well kept and the staff were welcoming on our arrival. Unfortunately, our cottage, number 41 was rather disappointing. It was looking rather tired and in need of refurbishment in some places. There...

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Thank Sarah W
Reviewed 30 September 2016 via mobile

Bit of a distance from the centre of town but the cottages are well presented and you are right by the river with a view of the NYMR steam trains going past . Pool is nice and staff are helpful. We've been here a few times now and loved it every time. If you want to walk into town the...

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1Thank Derek D

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Internet
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
Services
  • Free Parking

Additional Information about Captain Cook's Haven

Address: Larpool Lane, Whitby YO22 4NE, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough District > Whitby
Number of rooms: 125
Also Known As:
Captain Cook`s Haven Hotel Whitby
Captain Cooks Haven Whitby
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Questions & Answers

Here's what travellers have asked, with answers from Captain Cook's Haven staff and other travellers.
13 questions
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Questions? Get answers from Captain Cook's Haven staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you get a clean lodge.”
ginos651, 6 May 2017 | Read review
“Ask for address at booking and ask reception hours - so, you know what time to arrive when staff are on resort to help if needed.”
angiehodgsonis, 1 Nov 2016 | Read review
“We stayed Evdeavour cottage no 15”
Berkshire45, 25 Jul 2016 | Read review
“If you have mobility problems choose a cottage on the toplevel near the pool and play area.”
celiap130, 18 May 2016 | Read review
“This is not a hotel but a beautiful cottage which the owners take lots of pride in .”
  • Kitchen
  • Bedroom
  • Twin bedded room
  • Bathroom
  • Bedroom
  • Bedroom
christinet826, 8 May 2016 | Read review
5 of 5