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The Grand Hotel & Spa

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#5 of 46 Hotels in York
Certificate of Excellence
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The Grand Hotel & Spa
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3,549 Reviews from our TripAdvisor Community

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Showing 3,506: English reviews
France
Reviewed today NEW

Our room on arrival had an aroma of sewage which was coming up from the shower outlet.The maintenance department were however able to clear it ,but we would have expected a 5 Star hotel to have noticed and correct this before our arrival. Our room also overlooked an active building site accompanied by the usual noises for which we were...

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Thank foxmoor
Nottinghamshire, United Kingdom
Reviewed yesterday NEWvia mobile

Amazing hotel- I booked a night in an executive room, it was comfortable, clean and spacious. The staff at the hotel were all veryfriendly and polite- in particular the concierge (Wayne) and the team at the front desk. We also had afternoon tea during our stay which was delicious. I would definitely recommend and I would love to stay here...

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Thank BW1986AW
Daniel S, Guest Services Manager at The Grand Hotel & Spa, responded to this review

Dear BW1986AW, Thank you for taking the time to write a review for The Grand Hotel & Spa. I am delighted to hear that you received such a warm welcome upon your arrival to the hotel and that you felt so well-looked-after by our team throughout your stay. Needless to say, we very much look forward to welcoming you back...

UK
Reviewed yesterday NEW

Enjoyed the amazing Tasting Menu in the Hudson restaurant, 2 for 1 special offer. The food was perfect, the waiters were informative and attentive yet not at all intrusive. It is unlikely I would splash out the full price unless for a very special occasion but delighted to have had the opportunity to sample this superb meal.

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Thank TMH15
Daniel S, Guest Services Manager at The Grand Hotel & Spa, responded to this review

Dear TMH15, Thank you for taking the time to write a review of our Tasting Menu in Hudson's restaurant. I am delighted to hear that you had the opportunity to take advantage of our wonderful two for one offer on our Tasting Menu (which runs through until the end of March 2017, excluding Saturdays), and that the menu and service...

Sheffield, United Kingdom
Reviewed yesterday NEW

My husband and I were due to stay at the Grand Hotel and spa to celebrate New Years Eve 2016/17. Unfortunately we had to rearrange our stay due to both of us being quite poorly with flu. We were able to move our booking to two weeks after new year but sadly we lost all the money we had paid...

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Thank Philip D
Daniel S, Guest Services Manager at The Grand Hotel & Spa, responded to this review

Dear Philip D, Thank you for your thoughtful and generous review for The Grand Hotel & Spa. I am sorry to hear that personal circumstances prevented you from attending our New Year's Eve Black Tie event, but I am delighted that you were able to reschedule your visit to The Grand and that your stay with us transpired to be...

Manchester, United Kingdom
Reviewed 2 days ago NEWvia mobile

My boyfriend and I stayed here at the weekend as a belated Christmas gift to ourselves, which also coincided with his birthday. I've stayed here before for my Mum's 60th, but my boyfriend hadn't. Having filled in the questionnaire they send you before you stay, they knew it was my boyfriends birthday. Arriving at the hotel on the Saturday morning,...

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Thank laputa
East Yorkshire
Reviewed 3 days ago NEWvia mobile

Just returned from an amazing evening at The Grand Hotel. We book an offer for Tasting menu which was the best value for money we have ever had. The food was superb, the waiters attentive and knowledgeable. We are in a smaller restaurant which had lovely ambience. We are booking to go back again soon. Thanks for a lovely visit.

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Thank wizzyEastYorkshire
Whalley, United Kingdom
Reviewed 3 days ago NEWvia mobile

Stayed in Grand hotel for a city night away with my wife. Very attentive reception teaming with very pleasant porters and polite staff. Room quality exemplary, bed and linen absolutely first class. Bar and bar staff fantastic all '5star.' What a shame when we arrived for breakfast, very disappointed to be asked to wait in the bar until a table...

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Thank Elf490
Whalley, United Kingdom
Reviewed 3 days ago NEWvia mobile

I booked it for my husbands Christmas treat and on arrival we weren't disappointed the welcome team are exceptional nothing is too much. The rooms are clean, linen, towels and room facilities all done very well. I would have given a 5 star review until we arrived at breakfast that's where it all went wrong! I have never had to...

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4Thank lsf2112
London, United Kingdom
Reviewed 4 days ago NEWvia mobile

Very good location and stunning building. Lots of character and period features. High standard of furnishings etc. We had a suite which was lovely- very spacious and impressive. Staff very professional and pleasant. Breakfast was delicious. Cocktail bar ok, table service but not enough staff to make it work well enough (we waited so long for our drinks I had...

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1Thank ctid22
Derby, UK
Reviewed 1 week ago via mobile

We stayed at The Grand for two nights. Overall we had a lovely time here, but there were a few things that could be of a better standard. Room: We stayed in a classic room, which was good. We requested to have the mini bar stocked. The room was large and had quality fittings. There were plenty of Molton Brown...

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2Thank L-Whitehurst

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Hudson's
Hudson's
Cuisines: European, British
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With stunning views of the Minster and the city’s ancient walls the Grand Hotel & Spa enjoys an enviable central location as York’s only five star hotel. Built in 1906 as one of the great railway buildings of York, the hotel’s graceful Edwardian architecture is complemented with fine dining and a luxurious spa complex that features an indoor pool and treatment rooms. All 107 guest rooms are individually designed and furnished to an extremely high specification, creating an indulgent yet unpretentious environment for both leisure and business travellers. And private dining facilities, an open air roof garden and elegant function rooms, provide a plethora of unique options for events and meetings. ... more   less 

Additional Information about The Grand Hotel & Spa

Address: | Station Rise, York YO1 6HT, England (Formerly Cedar Court Grand Hotel & Spa)
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: RM652 - RM1,540 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Grand Hotel & Spa 5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Cedar Court Grand Hotel York
Cedar Court Grand Hotel And Spa
Hotel Style:
#2 Business Hotel in York
#3 Luxury Hotel in York
#3 Romantic Hotel in York
#3 Family Hotel in York
#3 Spa Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Hotel & Spa staff and other travellers.
58 questions
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Questions? Get answers from The Grand Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room not overlooking the next door building site”
 of 5 bubbles foxmoor, 18 Jan 2017 | Read review
“If your budget allows treat yourself to an executive suite.”
 of 5 bubbles 683PhilipD, 17 Jan 2017 | Read review
“Superior room is excellent”
 of 5 bubbles Richy_N, 4 Jan 2017 | Read review
“I would recommend a high level room to aid the window views and reduce noise.”
 of 5 bubbles ukglobetrotterg, 29 Dec 2016 | Read review
“The rooms on the 5th floor have fantastic views”
 of 5 bubbles Mummyrado, 27 Dec 2016 | Read review
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