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The Grand Hotel & Spa

TripAdvisorUS$165*
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#6 of 46 Hotels in York
Certificate of Excellence
09/04/2017 10/04/2017
1 room 2 adults 0 children
US$170*
US$165*
Great Deal
US$169*
US$169*
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The Grand Hotel & Spa
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3,677 Reviews from our TripAdvisor Community

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Showing 3,633: English reviews
Reviewed 11 June 2015 via mobile

Anyone thinking of going to york for an afternoon with either a group of friends,family or partner should seriously book here. When i booked accommodation for 13 girls i wanted a lovely afternoon tea but everyone kept mentioning bettys tearooms. Problem was it was v.pricey,we couldnt pre-book because menu/prices were being changed in may (this was in feb) and you...

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Helpful?
Thank Rita O
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Rita O, Thank you for taking the time to review your trip to York and your stay with us here at The Grand Hotel. We are delighted that you had an enjoyable afternoon tea with us and pleased to hear that our dedicated team was able to look after you so well. Being Yorkshire’s only 5 star hotel we...

Gold Coast, Australia
Reviewed 10 June 2015

This hotel is 5 star in every sense of the term. From the service, location, hotel building, amenities and grounds, to the quality fittings and furniture in the room, down to the most comfortable bed experienced during our 3 week travels around different parts of Europe. The staff are very courteous and notably Dan the doorman very friendly, professional and...

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Helpful?
Thank Deanna R
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Deanna R, Thank you for taking the time to review your trip to York and your stay with us here at The Grand Hotel. We are delighted that you had an enjoyable stay with us and pleased to hear that our dedicated team was able to look after you so well. It will be our pleasure to welcome you...

Driffield, United Kingdom
Reviewed 7 June 2015

afternoon tea for 9 people this afternoon was amazing. We had as many cups of tea,coffee and hot chocolate as we could drink and extra sandwiches were no trouble. The mini deserts were out of this world and the mini scones were such a treat. I can not recommend this more. Fantastic clean restaurant and the staff were great. Highly...

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Helpful?
Thank RJenks28
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear RJenks28, Thank you for taking the time to review your trip to York and your stay with us here at The Grand Hotel. We are delighted that you had an enjoyable afternoon tea with us and pleased to hear that our dedicated team was able to look after you so well. It will be our pleasure to welcome you...

Rotherham
Reviewed 7 June 2015 via mobile

My Husband and I visited for an award ceremony for my work. We stayed in a classic room. This hotel is STUNNING! The building itself is not originally a Hotel and it was converted in 2005. The job that has been done on the conversation is amazing. This grand old building has been brought into the current century without loosing...

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Helpful?
2Thank Carrie R
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Carrie R, What a wonderful review! We are delighted that you had an enjoyable stay with us and pleased to hear that our dedicated team was able to look after you so well. We believe that going the extra mile and providing an intimate service is what truly makes us 5* - so it’s wonderful we were able to...

Huddersfield, United Kingdom
Reviewed 7 June 2015

The hotel is in a great spot, near to the main tourist areas, good restaurants, parking, everything you would require. The accommodation is fantastic, as is the general decor. The staff were generally fantastic, taking bags up to the room, opening doors, checking we were ok. A nice chap behind the bar made sure our drinks were topped up and...

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Helpful?
1Thank DRCran
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear DRCran Thank you for taking the time to reveiw your stay with us. I am sorry that the emergency light power source switch disrupted your nights sleep, I will ask that our maintenence manager see if we can replace this for a dimmer bulb. I am also sorry that the underfloor heating did not work, I have checked this...

Paris, Ile-de-France, France
Reviewed 6 June 2015 via mobile

The value for the price is incredible. Heated floors in the bathroom, the size of the rooms, and the staff greeting you after a long journey is just the beginning. We only stayed one night, but wish we could have stayed longer. Perfectly situated 5 minutes from the train station - our arrival was so easy.

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Helpful?
2Thank Joleggy
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Joleggy, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and pleased to hear that our dedicated team was able to look after you so well We look forward to welcoming you back...

London, United Kingdom
Reviewed 5 June 2015

We spent two nights in this wonderful hotel, which I really cannot fault in any way. The room was huge and very comfortable. Lovely big bed, large modern bathroom and a separate WC, posh Molton Brown products - all added up to a luxurious experience. We had a fridge, complementary water and a very well-stocked tray of tea, coffee and...

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Helpful?
Thank LJaneUK
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear LJaneUK, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. Being just a stone throw away from York’s many attractions it allows our guests to make the most of this historic city and we are delighted that you had an enjoyable stay with us....

Adelaide, Australia
Reviewed 4 June 2015

This is York's only 5 star hotel and what a find. All staff from the doorman to the front desk staff were incredibly friendly and helpful. The room was very large plush room with sofa, desk and large king size bed. The room had a large marble bathroom with separate toilet both with underfloor heating. The hotel is close to...

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Helpful?
2Thank Lilly S
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear LillyS, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. Being just a stone throw away from York’s many attractions it allows our guests to make the most of this historic city and we are delighted that you had an enjoyable stay with us....

York, United Kingdom
Reviewed 4 June 2015 via mobile

Called in on a nice sunny day to enjoy a birthday bottle of prosecco treat on the terrace. Unfortunately the service was far from 5 stars. We arrived and were greated at the little podium, I asked if we could sit outside and could we have a look at the wine list and menu. The young lady said of course...

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Helpful?
6Thank fionamA1678DI
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear fionamA1678DI I am sorry that your visit to us at the Grand does not match the many other positive reviews we have received on tripadvisor, but thank you for pointing out where we got it wrong on this occasion. We will of course be making sure that this does not happen again and apologise that your visit to us...

Preston, United Kingdom
Reviewed 4 June 2015 via mobile

Stayed here as our first get away since our first born came along. We wanted to utterly treat and indulge ourselves. We were not disappointed at all by our stay at the grand. The staff were very friendly and attentive, the hotel was quiet, the rooms and public spaces were spotless. We made use of the whiskey lounge which we...

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Helpful?
1Thank MrsFernandes
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear MrsFernandes, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York We are delighted that you had an enjoyable stay with us and pleased to hear that our dedicated team was able to look after you so well We look forward to welcoming you back...

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09/04/2017 10/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Hudson's
Hudson's
Cuisines: European, British
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With stunning views of the Minster and the city’s ancient walls the Grand Hotel & Spa enjoys an enviable central location as York’s only five star hotel. Built in 1906 as one of the great railway buildings of York, the hotel’s graceful Edwardian architecture is complemented with fine dining and a luxurious spa complex that features an indoor pool and treatment rooms. All 107 guest rooms are individually designed and furnished to an extremely high specification, creating an indulgent yet unpretentious environment for both leisure and business travellers. And private dining facilities, an open air roof garden and elegant function rooms, provide a plethora of unique options for events and meetings. ... more   less 

Additional Information about The Grand Hotel & Spa

Address: | Station Rise, York YO1 6HT, England (Formerly Cedar Court Grand Hotel & Spa)
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: RM720 - RM1,550 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Grand Hotel & Spa 5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Cedar Court Grand Hotel York
Cedar Court Grand Hotel And Spa
Hotel Style:
#2 Business Hotel in York
#3 Family Hotel in York
#3 Luxury Hotel in York
#3 Romantic Hotel in York
#3 Spa Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Hotel & Spa staff and other travellers.
63 questions
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Questions? Get answers from The Grand Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not book a room at the front of this hotel, they are too noisy and you will not get any rest.”
 of 5 bubbles carolineh601, 19 Mar 2017 | Read review
“First floor facing the front of the hotel”
 of 5 bubbles Lol313, 14 Mar 2017 | Read review
“503 gives decent view towards rail station, quiet and clsoe to lift!”
 of 5 bubbles seawisedave, 10 Mar 2017 | Read review
“I am led to believe that each room in this hotel is different. Room 224 did not suffer from any disruption. It was a very pleasant stay.”
 of 5 bubbles 1stprinciples, 2 Mar 2017 | Read review
“Executive rooms are not much more expensive, but worth the money.”
 of 5 bubbles hate-popups, 27 Feb 2017 | Read review
5 of 5
TripAdvisor
US$165* /night
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Expedia.comUS$169
Hotels.comUS$169
Booking.comUS$170
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Prices are for 1 room, 2 adults
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