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The Grand Hotel & Spa

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#4 of 46 Hotels in York
Certificate of Excellence
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3,488 Reviews from our TripAdvisor Community

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There are newer reviews for The Grand Hotel & Spa
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Showing 3,445: English reviews
Royston, United Kingdom
Level Contributor
73 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 21 June 2015

It was our first visit to The Grand and from driving up to the door to our departure it was a wonderful experience. The Hotel itself is immaculate, so clean and tastefully decorated. Each member of staff we encountered made us feel very welcome, in fact the staff were the most professional,competent and genuine I have ever encountered in my... More 

Helpful?
Thank LeedsLassNewZealand
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear LeedsLassNewZealand, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and pleased to hear that our team was able to make your stay so memorable. Our ethos is to deliver the very best... More 

Doncaster
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 21 June 2015

My husband and I spent one night here when visiting the Barbican The staff were very professional and helpful, we asked for a quiet room and that is exactly what we got. The breakfast next morning was excellent with the best ingredients used in the cooked breakfast and a fabulous cold buffet. York attractions are walkable from the hotel so... More 

Helpful?
1 Thank Artesian S
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Artesian S, Thank you for taking the time to review your trip to York and your stay with us at The Grand Hotel and Spa York We are delighted that you had an enjoyable stay with us and pleased to hear that our dedicated team was able to look after you so well We are exceptionally lucky being just... More 

Newcastle, Australia
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 20 June 2015 via mobile

From the very start from Graham, the concierge to the staff in Hudsons, the restaurant, we were treated so well. The hotel is very comfortable however the degustation dinner really blew us away. Every course was magnificent & hats off to the chef. The dinner was an absolute highlight. We are going back to York, because it is very beautiful... More 

Helpful?
2 Thank patrick s
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear patrick s, Thank you for taking the time to review your trip to York and your stay with us at The Grand Hotel and Spa York We are delighted that you had an enjoyable stay with us and pleased to hear that our dedicated team was able to look after you so well. We believe that going the extra... More 

Greater Manchester, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 June 2015 via mobile

Had a great night stay, beautiful clean rooms comfy big beds amazing bathroom and great view. Hotel staff very friendly, easy to find and beautiful surroundings. The restaurant is also amazing very cosy great food and lovely staff, we are a young couple and felt very welcome by the staff at the restaurant. The breakfast was ok woukd of rather... More 

Helpful?
Thank rosiej92
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear rosiej92, Thank you for taking the time to review your trip to York and your stay with us at The Grand Hotel and Spa York We are delighted that you had an enjoyable stay with us and pleased to hear that our dedicated team was able to look after you so well It will be our pleasure to welcome... More 

Tyne and Wear, United Kingdom
Level Contributor
57 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 18 June 2015

Me and my partner booked an overnight stay yesterday, and we couldn't have been happier with this hotel.the service was beyond brilliant, door staff was on the ball ready to assist with the luggage, reception was extremely helpful too. We were shown to our executive suite by jeordie who was extremely helpful and even give us a little history on... More 

Helpful?
Thank 80nat
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear 80nat, Thank you for your lovely review of The Grand Hotel and Spa York We are delighted that you had an enjoyable stay with us and pleased to hear that our dedicated team was able to look after you so well It’s wonderful to hear you were able to make the most of our hotel’s facilities and dine in... More 

Manchester, United Kingdom
Level Contributor
71 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 17 June 2015

Stayed here for 2 nights for my wife's birthday and so glad we did. From the moment we drove up and the car doors were opened for us, to the moment we left everything was just superb. The staff couldn't do enough for us (flowers for my wife, complimentary champagne, great with our baby) and the spa was fantastic. The... More 

Helpful?
Thank westli1
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Westli1 Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and pleased to hear that our dedicated team was able to look after you so well It will be our pleasure to welcome... More 

Bury St Edmunds, United Kingdom
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 June 2015

perfectly situated for all the sights and sounds of York! The hotel is beautiful, spacious, clean and the staff are very helpful! There spa is lovely very relaxing good place to get a massage after lots of shopping!

Helpful?
Thank Sarah S
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Sarah S, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York We are delighted that you had an enjoyable stay with us and pleased to hear that our dedicated team was able to look after you so well It will be our pleasure to... More 

Kilgetty
Level Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 15 June 2015

On arriving in a car the arrival at the hotel is not obvious to someone not familiar with York, however the welcome was a fabulous Yorkshire welcome, car keys handed to the concierge and the luggage whisked to the beautiful room without delay, a really lovely welcome by all members of staff, reception were very efficient. We were taken to... More 

Helpful?
1 Thank Huw P
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Huw P, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York We are delighted that you had an enjoyable stay with us and pleased to hear that our dedicated team was able to look after you so well It will be our pleasure to... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 June 2015 via mobile

The hotel is absolutely beautiful and the staff were exemplary. Our room was lovely and nothing was too much trouble. Everyone was so helpful; Amanda and Kira on reception were perfect. We would definitely return.

Helpful?
Thank Justine E
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Justine E, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York We are delighted that you had an enjoyable stay with us and pleased to hear that our dedicated team was able to look after you so well It will be our pleasure to... More 

Canterbury, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 14 June 2015 via mobile

Top quality service, however when asking the bar attendant what a good whisky was, he produced a bottle and poured me two whisky's. He failed to tell me that it was £220 a shot which I found out the next day when I got the bill. After raising this issue to the bar manager, I got handed a bottle of... More 

Helpful?
8 Thank gizzy4927
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear gizzy4927, Thank you for taking the time to write a review on your stay with us at the Grand Hotel and Spa. We have looked into the points you made and our bar tender assures us that you personally selected this specific whisky from our bar menu. There has clealry been some confusion here, and for that we are... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Hudson's
Hudson's
Cuisines: European, British
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With stunning views of the Minster and the city’s ancient walls the Grand Hotel & Spa enjoys an enviable central location as York’s only five star hotel. Built in 1906 as one of the great railway buildings of York, the hotel’s graceful Edwardian architecture is complemented with fine dining and a luxurious spa complex that features an indoor pool and treatment rooms. All 107 guest rooms are individually designed and furnished to an extremely high specification, creating an indulgent yet unpretentious environment for both leisure and business travellers. And private dining facilities, an open air roof garden and elegant function rooms, provide a plethora of unique options for events and meetings. ... more   less 

Additional Information about The Grand Hotel & Spa

Address: | Station Rise, York YO1 6HT, England (Formerly Cedar Court Grand Hotel & Spa)
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: RM696 - RM2,021 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Grand Hotel & Spa 5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Cedar Court Grand Hotel York
Cedar Court Grand Hotel And Spa
Hotel Style:
#2 Spa Hotel in York
#2 Business Hotel in York
#3 Romantic Hotel in York
#3 Luxury Hotel in York
#3 Family Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Hotel & Spa staff and other travellers.
49 questions
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Questions? Get answers from The Grand Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the entry can get noisy when party goers are singing in the streets.”
 of 5 bubbles sierraartist, 29 Nov 2016 | Read review
“there is work going on at the back of the hotel so noisier rooms at the moment, we were offered early check in to one of these rooms”
 of 5 bubbles 335jeannetteb, 24 Nov 2016 | Read review
“We stayed in room 311, very spacious and comfortable.”
 of 5 bubbles mwalters10, 15 Nov 2016 | Read review
“All great we stayed in an executive double and that was nice.”
 of 5 bubbles U7586VMrichardb, 14 Nov 2016 | Read review
“Dont book a standard room as they looked very small. Executive was a nice size.”
 of 5 bubbles LizzISykes, 8 Nov 2016 | Read review
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