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Holiday Inn Express York

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#29 of 46 Hotels in York
Certificate of Excellence
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1 room 2 adults 0 children
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Holiday Inn Express York
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538 Reviews from our TripAdvisor Community

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Showing 527: English reviews
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Tywyn, United Kingdom
Reviewed 5 days ago NEW

The rooms, facilities and breakfast are pretty standard HIX fare, i.e. pretty good.........., but the staff are something else. Somehow, presumably from the hotel we were in the previous night (Bradford City Centre HIX) they learned that it was our wedding anniversary, and we arrived to really friendly greetings and even a card in the room, from the staff. For...

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Thank David B
Telford, United Kingdom
Reviewed 1 week ago via mobile

This is a cosy little HIX which doesn't seem to see too much traffic. My room was well furnished, warm and had very good pillows and linens. Usual express breakfast but the scrambled eggs were superb, not the usual beige slop I find elsewhere. Worth a try.

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Thank Andy810
Cambridge, United Kingdom
Reviewed 1 week ago via mobile

I stayed at this hotel as my daughter was having an interview at the University of York. We arrived late in the evening but this wasn't a problem. The welcome was one of the best that I have received from any hotel. The room was very quiet which is often not the case in some hotels. The hotel is near...

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Thank westie17
HIXYork, Head Receptionist at Holiday Inn Express York, responded to this review

Dear Westie17 Thank you so much for your wonderful review of our hotel. Customer service is something we strive to get right so we are so happy that we got it right for you! I am a little unhappy to hear that we didn't get breakfast right for you however, this is something we are looking into and our breakfast...

Runcorn, United Kingdom
Reviewed 2 weeks ago via mobile

I stayed in the holiday inn express with my mum and dad and we had a great Saturday and all of the staff were really helpful! The rooms were clean and were cleaned daily👍I would definitely stay here again!

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Thank Jamesh05
HIXYork, Reception at Holiday Inn Express York, responded to this review

Thank you for your feedback. We are so pleased you enjoyed your stay and hope to see you again.

Reviewed 2 weeks ago via mobile

Booked in easily and without any fuss. Reception staff, friendly, courteous and polite. Rooms exceptionally clean and tidy and well equipped. Ambient room temperature in fact quite cosy in one of the two rooms booked for our stay. However, the other room felt like it hadnt the same cosy feel and bedding needing airing. Heating controls were adjusted to remedy...

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Thank Tetley92
HIXYork, Reception at Holiday Inn Express York, responded to this review

Hello Thank you for your valued feedback. We will pass your concerns re the heating onto maintenance as our heating should be on a constant setting, sorry for this inconvenience. We do hope to see you again and thanks again.

Bridlington, United Kingdom
Reviewed 2 weeks ago

We stayed just the one night(buisness trip) and picked the hotel for its; Free WiFi ,location,pub(Toby carvery) next door and the easy/free parking . The price was good too ! and cheaper by booking direct with the Holiday Inn Group(website) ,rather than through the usual hotel search sites. The price also includes a complimentary buffet style breakfast (hot sausages,scrambled eggs,toast...

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Thank Ally W
HIXYork, Manager at Holiday Inn Express York, responded to this review

Hi There Thank you for taking the time to place such a wonderful review The Holiday Inn Express York, we're pleased that you enjoyed your stay, IHG offer best rates when booking direct and loyalty members indeed get an extra discount on top. we hope to be able to welcome you back to York in the future. Best wishes

Wythall
Reviewed 2 weeks ago via mobile

Having stayed in my first holiday Inn express 2 days earlier which was fantastic I was expecting the same again No lift on arrival Noisy ...right by a door which others guests were constantly in and out of Bed horrendous...it felt like Erpingham on a brick! Room boiling hot...no air con Bathroom dated....material shower curtain which if you are not...

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Thank Alison S
HIXYork, Manager at Holiday Inn Express York, responded to this review

Hi There, Thank you for taking the time to review the Holiday Inn Express Yor, I'm sorry the hotel didn't meet your expectations, please accept our sincere apologies. Unfortunately, some aspects of the hotel are yet to be updated, although we do ensure our team keep the rooms in as good a condition as possible. i do hope your experience...

Reviewed 3 weeks ago via mobile

After a last minute change of plans we decided to check into a hotel.... easily booked with moments notice, friendly welcoming and basic but nice room. Bed was so comfy and breakfast the following morning was good. If looking for a basic, reasonable price place to stay, it's definitely a recommendation

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Thank Pete E
HIXYork, Manager at Holiday Inn Express York, responded to this review

Hi There, Thank you for spending your 'Random night' at our hotel, we thank you for your review and are pleased you enjoyed your stay. We hope to welcome you back again in the future

Wickford, United Kingdom
Reviewed 4 weeks ago

Booked our stay on-line which was very easy. This had to be amended later, which was also easy to do. Plenty of parking, rooms clean and tidy and ready earlier than expected. The staff were very helpful and friendly. Thecost was very reasonable and includes a "help yourself " breakfast. The hotel is right next to a Toby Carvery! The...

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1Thank alan f
HIXYork, Head Receptionist at Holiday Inn Express York, responded to this review

Dear Alan F, Thank you for reviewing our hotel, im pleased to see you enjoyed your booking experience and your experience in the hotel. We are currently reviewing and update our breakfast offering, so watch out for exciting changes coming soon! We look forward to welcoming you back soon, Best wishes, Leanne- Head Recepetionist

Kidderminster, United Kingdom
Reviewed 4 weeks ago

We stayed here for an overnight, everything you would expect from a decent hotel, except no Bacon was served at breakfast "we dont do bacon" I was told when I asked, I could see other guests as bemused as I was when they asked, the only choice was scrambled egg, beans and sausage, toast tea coffee etc. Nice comfy bedroom...

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2Thank John F
HIXYork, Head Receptionist at Holiday Inn Express York, responded to this review

Dear John F, Thank you for taking the time to review our hotel. We are in the process of reviewing and updating our breakfast so watch out for our updated offering. With regards to the issues you mention about the taxis. We do have a set rate with 3 firms in York, however as we do not own these firms...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
The modern Holiday Inn Express York is a short drive from the A64 road and less than a mile from the Monks Cross Park & Ride. Our family rooms mean 2 kids stay for free when sleeping on the sofa bed. The whole family can help themselves to our all inclusive continental breakfast buffet with selective hot items served every morning, in the air-conditioned breakfast lounge with flat screen TV. Holiday Inn Express York is just 2.5 miles from York city-centre attractions such as the magnificent York Minster. Keep in touch with wireless Internet throughout the hotel. We have plenty of complimentary parking for residents, and York's two universities are within easy reach of Holiday Inn Express York. Relax over a drink in our Lobby bar. Next door, the Hopgrove Toby Carvery serves delicious pub grub. ... more   less 

Additional Information about Holiday Inn Express York

Address: Malton Road, York YO32 9TE, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: RM343 - RM914 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express York 3*
Number of rooms: 49
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Also Known As:
Holiday Inn Express York Hotel York
Holiday Inn York
York Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express York staff and other travellers.
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Questions? Get answers from Holiday Inn Express York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 1st floor at the front over looking the car park , when I stay again I would request a room at the back of the hotel .”
 of 5 bubbles AlesheaW, 11 Mar 2017 | Read review
“not necessary”
 of 5 bubbles buddy070, 4 Feb 2017 | Read review
“Our room (244) on the first floor was quiet and comfortable”
 of 5 bubbles michaelb1950, 14 Jan 2017 | Read review
“Avoid sagging beds”
 of 5 bubbles 781rayw, 6 Jan 2017 | Read review
“No lift so if you have trouble with stairs ask for a ground floor room.”
 of 5 bubbles schrammy76, 2 Jan 2017 | Read review
5 of 5