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Dean Court Hotel, BW Premier Collection

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#7 of 45 Hotels in York
Certificate of Excellence
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Dean Court Hotel, BW Premier Collection
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1,528 Reviews from our TripAdvisor Community

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Showing 1,513: English reviews
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Dubai
Reviewed 2 days ago NEW

The Hotel has a great location, 10 minutes walk from the train station and 30 seconds from York Minster! Hotel staff were very pleasant, room was a nice size and breakfast was very good. No complaints from me and I would certainly recommend this Hotel.

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Thank nicnack21
Bradford, United Kingdom
Reviewed 6 days ago NEW

We booked this hotel based on reviews we had read and we were not disappointed. We had room 63 a recently refurbished room (a cosy double) and it was lovely.All the staff were great they deserve 10/10 but 2 members of staff were brilliant. Frank the porter was a true gent helpfull friendly but professional in his work, nothing was...

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Thank Karen H
DeanCourt, General Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear Karen H, Thank you for such a glowing review, I am so pleased that my team were all 10 out 10 and i will of course pass on your very kind comments about Steven and Frank, who as you quoted are two of my funniest yet very helpful and professional members of our team. The down side of having...

Greater London, United Kingdom
Reviewed 1 week ago

This was our fifth stay in York but our first stay in this hotel as it is usually fully booked, but luckily there was rooms available and also for a better price than I have been quoted on previous occasions, hotel is in a brilliant position and the staff were so helpful and attentive, nothing was too much trouble for...

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2Thank donnagulls
DeanCourt, General Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear donnagulls, Thank you for your lovely review, I am so pleased that on this visit to York we were able to accommodate you, so when its your next 6th visit to our great City you think of us, glad my team were helpful and attentive, lets hope we see you again soon. Kind regards Simon Murphy General Manager

Reviewed 1 week ago

Stayed in this Hotel with my wife for Easter weekend. The location couldn't be better, its right in the heart of the city within walking distance of all the city centre shops, restaurants and attractions. The hotel was very clean and tidy and the staff were exceptionally friendly and helpful. The porter who met us at our car when we...

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1Thank PaulG123456789
DeanCourt, General Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear PaulG123456789, Thank you for your review following your Easter weekend stay with your wife. I am so pleased to read that you both thoroughly enjoyed your stay especially my exceptionally friendly and helpful staff. I will pass on your kind comments about Raluca and hope we see you both again in the future. Kind regards Simon Murphy General Manager

Toowoomba, Australia
Reviewed 1 week ago

The friendly service, convenient location, comfortable accommodation, reasonable rates, and excellent food made this hotel a real highlight of my recent UK holiday. Travelling solo, I really appreciated the friendliness of all the staff. It was just like being at home, only with better cooking!! Thanks again to all at Dean Court Hotel.

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1Thank judy h
DeanCourt, General Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear Judy H, Thank you for your wonderful review, I am so pleased that all aspects of your stay were excellent and we were your highlight hotel of your UK trip. I am sure your cooking is just at good at home !! Lets hope we see you again when visiting our Country in the future. Kind regards Simon Murphy...

Reviewed 1 week ago via mobile

Here for a 2 night break hotel is within walking distance of most things central.The staff were fantastic nothing to much trouble for them so attentive and friendly.Thank you for making our stay relaxing.

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1Thank Kathrineg123
DeanCourt, General Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear Kathrine, Thank you for such a wonderful review, I am so pleased that my staff were fantastic, attentive and friendly ensuring you had a relaxing stay. Lets hope we see you again soon. Kind regards Simon Murphy General Manager

Worcester, United Kingdom
Reviewed 1 week ago

We have been staying at the Dean Court semi regularly for 10 or more years. When we first stayed we were blown away by the whole experience - the greeting, the rooms, the amazing breakfast - it became the benchmark for all our other hotel stays. However we hadn't been in the past 18 months because it seemed that standards...

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3Thank Mike P
DeanCourt, Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear Mike P Thank you for reviewing your recent stay at the Dean Court Hotel. In all honesty your comments about the hotel changing over the years is something I've heard before. under the guidance of David Brooks who was the general manager here for 25 years and retired in 2014 the hotel built up a considerable reputation, unfortunately the...

Reviewed 1 week ago via mobile

Popped in for Afternoon tea. It was very quiet and we were the only ones in the room at the back. The lady serving us was very good. We ordered 2 afternoon teas. Took over 45 minutes for it to arrive which is surprising for some sandwiches and cakes. My bread was stale. Cakes rather slickly. So all in all...

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1Thank Foodporn84
DeanCourt, Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear Foodporn84 Thank you for reviewing your recent visit to our cafe bar. I am disappointed to read your visit is described as all in all not great. 45 minutes does seem too long to wait for an afternoon tea if this was indeed the case then I apologise, we always advise where possible to pre-book, ironically some of the...

Durham
Reviewed 2 weeks ago via mobile

My husband and I spent one night at this hotel (Room 28) and loved it. The location was superb, being right in front of the Minster, and the facilities at the hotel were excellent. The staff were extremely helpful and polite. Our breakfast was lovely, with an excellent choice of fruits, cereals and pastries and my husband enjoyed his cooked...

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1Thank DurhamDebs
DeanCourt, General Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear DurhamDebs, Thank you for the "very nice hotel" review following your stay in room 28 with your husband, I am so pleased to read that you both relay loved your stay and thank you for your recommendation. Hope to see you both again soon. Kind regards Simon Murphy General Manager

Hong Kong
Reviewed 2 weeks ago

Stayed only one night in York. The hotel was situated in the city centre next to the York Minster, so everything was walking distance and was quite handy. The room was not huge but it was adequate for two people. One thing about the room is, the bed was actually quite small, I was sharing the bed (Queen bed I...

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1Thank Stacy Y
DeanCourt, Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear Stacy Y Thank you for reviewing your recent visit to our hotel. I am pleased to hear that you enjoyed your stay. We do have larger beds in some of our rooms as well as twin beds which might have been a better option but there is a strong chance that these were sold out previously which is why...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Room Service
Official Description (provided by the hotel)
The Dean Court has the finest location in the city, standing in the shadow of York Minster. Everything is within walking distance, including city walls and all York's famous attractions.The hotel recently received a Trip Advisor Certificate of Excellence and is a previous winner of the regional Hotel of the Year Award.Entering one finds contemporary design, with emphasis on elegance and comfort. Rooms are well-equipped and individually styled. Superior and de Luxe rooms have outstanding views of the Minster. Rooms have flat screen TVs, 30 ftv channels and DVD players. There's an extensive range of DVD's and an iPOD docking station. Little "extras" include robes, brollies and mineral water. There is free Wi-Fi throughout the hotel. The Dean Court is notably child-friendly with four well equipped family rooms. Guests with limited mobility or in wheelchairs will also enjoy facilities in a quartet of rooms. Ramp access is available with staff assistance, all public rooms and restaurants are on one level, no steps. D.C.H the Restaurant has a 2AA Rosette Award whilst THE COURT Bistro & Bar offers a more informal menu in a setting with mixed seating styles. Both eateries offer the finest food and service, with local and seasonal local produce predominant in menus.There is an impressive range for vegetarian guests and those with gluten free diets. The eighty-bin wine list offers twenty wines by the glass, and a large choice of beers from local breweries and around the world. An extensive cocktail list is available too.The hotel is non-smoking. Public areas are air-conditioned. The hotel has its own secure car park which is competitively priced and includes a valet-parking service ... more   less 

Additional Information about Dean Court Hotel, BW Premier Collection

Address: Duncombe Place, York YO1 7EF, England (Formerly Dean Court Hotel, Best Western Premier Collection)
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: RM531 - RM1,387 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dean Court Hotel, BW Premier Collection 4*
Number of rooms: 37
Reservation Options:
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Also Known As:
Best Western York
York Best Western
Hotel Style:
#4 Luxury Hotel in York
#4 Business Hotel in York
#6 Romantic Hotel in York
#7 Family Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from Dean Court Hotel, BW Premier Collection staff and other travellers.
22 questions
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Bournemouth, United Kingdom
1 month ago
West Chester, Pennsylvania
2 months ago
Manchester, United Kingdom
5 months ago
England, United Kingdom
6 months ago

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Questions? Get answers from Dean Court Hotel, BW Premier Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the back will be quieter than at the front but you wont get the view of the the Minster”
MikeP90, 16 Apr 2017 | Read review
“The hotel has face cloths (washcloths to Americans) available, but you have to ask for them.”
BookTravelr, 6 Apr 2017 | Read review
“Rooms on the top floor of the hotel are quite warm. However the windows did open to the safety limit & two fans were supplied.”
DaveLL406, 19 Mar 2017 | Read review
“Room 61 is recently renovated and has a fabulous view of York Minster.”
  • The view from room 61.
thomasbaker, 18 Mar 2017 | Read review
“Small lift to our area. Back rooms quiet, front and side have the views - and the noise.”
davidjD929YC, 13 Mar 2017 | Read review
5 of 5