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Dean Court Hotel, BW Premier Collection

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#7 of 45 Hotels in York
Certificate of Excellence
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Dean Court Hotel, BW Premier Collection
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1,527 Reviews from our TripAdvisor Community

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Showing 1,512: English reviews
Manningtree, United Kingdom
Reviewed 23 February 2015

We stayed for one night towards the end of February, and were a lateish check-in at 9:30pm. The service is what makes this place; professional and friendly, every aspect was first-rate, from taking the car and parking it, settling us and our luggage in our room with a warm welcome and accommodating us for a late meal in the restaurant,...

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1Thank Ellie D
DeanCourt, Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear Guest Many thanks for taking the time to review your recent stay with us. The attitude and efforts of the staff is constantly being mentioned in these reviews and as a manger I take great pride in receiving these comments. It is rewarding to know that our ethos within the hotel is upheld by all staff members and ultimately...

Manchester
Reviewed 17 February 2015

my wife booked this hotel for my 60th birthday weekend as a surprise, & what a lovely experience it was especially as they gave us an upgrade to the Albert room, a four poster bed deluxe room. The whole experience was first class from the arrival to departing. Valet parking is a must, just drop your keys at reception &...

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1Thank Pioneersky
DeanCourt, Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear Guest Thank you for your comments We are so pleased to hear that your 60th birthday surprise stay was so memorable. The new management team in place here are settling in nicely after a tough few months in this transitional period and comments such as yours are so pleasing to hear and reassuring that our efforts are being well...

Reviewed 17 February 2015 via mobile

We have just returned from another great weekend at the Dean Court hotel. The staff were so friendly and nothing was too much bother for them. The good in the restaurant was fantastic, one of the best meals we have had in a long time. After the first night we reported that the radiator wasn't working properly in our room...

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Thank marie3224
DeanCourt, Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear Guest Thank you for sharing your feedback regarding your last visit. We are so happy to hear that you have enjoyed another great weekend at the Dean Court Hotel. The chef will be happy to hear that your meal was one of the best you have had and likewise all the staff will be equally proud that there hard...

Herts
Reviewed 13 February 2015

I have stayed in York on a number of occasions and wish I had found Dean Court sooner, it's in a great location opposite York Minster. The hotel is comfortable and well presented, but what make this hotel special is the staff, I have stayed in many hotels throughout the UK and the world and I can honestly say that...

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3Thank ipstokes
DeanCourt, Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear Guest Thank you for your feedback regarding your recent stay We are pleased that after several visits to York you have found our hotel and enjoyed everything the hotel has to offer. It is so rewarding to hear the staff mentioned in a positive light from so many of our guests and your comments of how high you regard...

Sheffield, United Kingdom
Reviewed 12 February 2015

Located directly opposite the entrance to York Minster, this is the perfect location for a stay in York. The staff were ever so professional and ensured that service was excellent. The restaurant is right on the corner of the building on the ground floor and the decor has been recently revamped. Parking is always an issue in York but they...

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3Thank JohnEdwinI
DeanCourt, Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear Guest Thank you for your comments It is pleasing to hear that the service you received was to such a great standard. The constructive comments regarding the issues with the room are being addressed. Every week we are completing more improvements, our newly refurbished restaurant is receiving some great reviews from our guests and we will continue to improve...

Leeds, United Kingdom
Reviewed 11 February 2015

We turned up on a Friday 30th Jan, the first night of our very un-planned honeymoon. We asked for a small double room. Chantelle on reception was extremely pleasant. Firstly she told us she would give us a standard double for the same price. Then she decided to upgrade us to a 4-poster with a fabulous view of the Minster....

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3Thank Lucinda H
DeanCourt, Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear Guest Thank you for your comments We are so pleased to hear that your unplanned honeymoon was such a memorable stay, I always like to hear staff being identified by our guests for hard work or excellent customer service and the staff mentioned will be equally pleased. If you find yourself visiting York again in the future we would...

Coventry, United Kingdom
Reviewed 10 February 2015

The hotel is in a great location right by York Minister so all the attractions are easily accessible. All of the staff I encountered were very helpful and friendly, always checking whether everything was OK. The check in process was quick and efficient and I was up in my room within minutes of arrival. The rooms are small but well...

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2Thank libdem
DeanCourt, Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear Guest Thank you for your comments We are happy to hear that your stay was a pleasant and comfortable one and that the staff you encountered were helpful and friendly. our location is perfect for visiting York's various attractions and we look forward to welcoming you back next time you are in York.

London, United Kingdom
Reviewed 9 February 2015

Our trip was twofold - attend a wedding and meet our daughter who goes to University in York. The entire week-end was wonderful and we both wholeheartedly recommend Dean Court to anyone intending to visit York. you will find friendly staff, attentive to your every need, excellent facilities and a warm cosy room where you will feel comfortable and relaxed....

Review collected in partnership with Best Western GB
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1Thank janice570
DeanCourt, Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear Guest Thank you for your comments It is so nice to hear that your stay was such an enjoyable experience and your words have reflected exactly what we try to achieve here at the hotel with all of our guests. we look forward to welcoming you back to the hotel again soon. kind regards

Herts
Reviewed 8 February 2015

Review collected in partnership with Best Western GB
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Thank ipstokes
Reviewed 8 February 2015

Got a good weekend winter deal here,ideal location right next to the Minster handy for everything. Breakfast is buffet style for cereal etc but cooked breakfast is made to order and is very nice. Part of the deal I think is to get the less popular rooms occupied and we were allocated a small double at the rear of the...

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1Thank Bb186hw
DeanCourt, Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear Guest Thank you for your feedback I must apologise for the noise from the lift, our rooms are not normally affected this way and we had to call out an engineer to rectify this issue. It is nice to hear that you had an enjoyable stay with us and you found our staff to be attentive and friendly. Thank...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Room Service
Official Description (provided by the hotel)
The Dean Court has the finest location in the city, standing in the shadow of York Minster. Everything is within walking distance, including city walls and all York's famous attractions.The hotel recently received a Trip Advisor Certificate of Excellence and is a previous winner of the regional Hotel of the Year Award.Entering one finds contemporary design, with emphasis on elegance and comfort. Rooms are well-equipped and individually styled. Superior and de Luxe rooms have outstanding views of the Minster. Rooms have flat screen TVs, 30 ftv channels and DVD players. There's an extensive range of DVD's and an iPOD docking station. Little "extras" include robes, brollies and mineral water. There is free Wi-Fi throughout the hotel. The Dean Court is notably child-friendly with four well equipped family rooms. Guests with limited mobility or in wheelchairs will also enjoy facilities in a quartet of rooms. Ramp access is available with staff assistance, all public rooms and restaurants are on one level, no steps. D.C.H the Restaurant has a 2AA Rosette Award whilst THE COURT Bistro & Bar offers a more informal menu in a setting with mixed seating styles. Both eateries offer the finest food and service, with local and seasonal local produce predominant in menus.There is an impressive range for vegetarian guests and those with gluten free diets. The eighty-bin wine list offers twenty wines by the glass, and a large choice of beers from local breweries and around the world. An extensive cocktail list is available too.The hotel is non-smoking. Public areas are air-conditioned. The hotel has its own secure car park which is competitively priced and includes a valet-parking service ... more   less 

Additional Information about Dean Court Hotel, BW Premier Collection

Address: Duncombe Place, York YO1 7EF, England (Formerly Dean Court Hotel, BEST WESTERN PREMIER Collection)
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: RM530 - RM1,375 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dean Court Hotel, BW Premier Collection 4*
Number of rooms: 37
Reservation Options:
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Also Known As:
Best Western York
York Best Western
Hotel Style:
#4 Business Hotel in York
#4 Luxury Hotel in York
#6 Romantic Hotel in York
#7 Family Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from Dean Court Hotel, BW Premier Collection staff and other travellers.
22 questions
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Bournemouth, United Kingdom
1 month ago
West Chester, Pennsylvania
2 months ago
Manchester, United Kingdom
5 months ago
England, United Kingdom
5 months ago

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Questions? Get answers from Dean Court Hotel, BW Premier Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the back will be quieter than at the front but you wont get the view of the the Minster”
MikeP90, 16 Apr 2017 | Read review
“The hotel has face cloths (washcloths to Americans) available, but you have to ask for them.”
BookTravelr, 6 Apr 2017 | Read review
“Rooms on the top floor of the hotel are quite warm. However the windows did open to the safety limit & two fans were supplied.”
DaveLL406, 19 Mar 2017 | Read review
“Room 61 is recently renovated and has a fabulous view of York Minster.”
  • The view from room 61.
thomasbaker, 18 Mar 2017 | Read review
“Small lift to our area. Back rooms quiet, front and side have the views - and the noise.”
davidjD929YC, 13 Mar 2017 | Read review
5 of 5