We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Novotel York Centre

Booking.comUS$92*
View Deal
#32 of 46 Hotels in York
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Novotel York Centre
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,367 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Novotel York Centre
See the most recent reviews
Showing 2,309: English reviews
Bath, United Kingdom
Reviewed 31 May 2015

Review collected in partnership with Accorhotels.com
 Report
Helpful?
1Thank Jenni R
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Reviewed 30 May 2015 via mobile

Me & my family recently stayed at the Novotel & I must admit for a 4 star hotel I was disappointed. The entrance to the hotel is nice & lots of entertainment for the kids but once in the room I must admit this was not 4 star I would compare the rooms to a 2 star. Very basic, cobwebs...

 Report
Helpful?
Thank Smurfet01
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good morning. Thank you for your review. I am obviously disappointed to read your stay was not to your satisfaction. I will take the time to debrief your comments with the team so that appropriate steps can be taken where necessary. Thank you again for sharing your views. With kind regards, Christophe Ughetto

Cardiff, United Kingdom
Reviewed 30 May 2015

Our family of four stayed at the Novotel York at the end of May. Our room on the fourth floor was more cramped than rooms at other similar chain hotels, and strangely old-fashioned. The toilet was in a separate windowless room, with a very noisy and slow to fill tank (it reminded me of a school toilet!). The room also...

 Report
Helpful?
3Thank NiAd178
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good morning. Thank you for your in depth review. I am sorry your experience did not meet your expectations on this occasion and I will look into your comments. We will make every effort in taking appropriate steps where necessary and keep improving on our usual high standard of service provided to our customers. Thank you once again for sharing...

kidderminster
Reviewed 30 May 2015

I booked the hotel for it's location and for it's value for money. It is well located and a short walk to the city centre and offered an excellent price for our overnight stay. The reception area is modern and very functional with all the facilities you require. The bedrooms are a little dated but were adequate for our stay,...

 Report
Helpful?
Thank alan p
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good morning and many thanks for your review. I am happy to read you enjoyed your stay with us. I am looking forward to welcoming you back next time you do visit York. Thank you once again. With kind regards, Christophe Ughetto

Bawtry, United Kingdom
Reviewed 27 May 2015 via mobile

Had two nights at this establishment. A little walk away from City centre but nothing that would stop us staying again. The big plus for this hotel is the staff. Everyone of them friendly, courteous and attentive. Excellent group of people and Novotel do this really well. Stayed at others in the group and staff performed along similar lines. Nice...

 Report
Helpful?
1Thank Simonnbawtry
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good morning. Many thanks for taking the time to write a review. I will certainly share your views with the team. I will also review your comments with our Head Chef with regards to the buffet. thank you for bringing this to my attention and I can assure you we will investigate thoroughly. Once again a big thank you for...

Grantham, United Kingdom
Reviewed 26 May 2015

Stayed here for 4 nights and sweltered every night due to no aircon. Gave us a fan that was to noisy to use. Fridge was turned off by the cleaner (hard to see how when the plug was tight at the back) ruined our milk, cream and fruit and reception not interested. Only given half a toilte roll at a...

 Report
Helpful?
2Thank porsche996
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good morning and thank you for taking the time to write a review following your recent stay with us. I am sorry to read your experience did not meet your expectations on this instance. I have taken note of all your comments and will review them with the team so that we can seek to improve on our service delivery....

Manchester, United Kingdom
Reviewed 25 May 2015

We stayed for one night with our two children (13 & 11), we chose this place mainly for the swimming pool. Although the pool was small the kids loved it and we were equally impressed with the hotel. The staff were extremely friendly and helpful. The hotel was very clean, the room was fresh and looked new. We enjoyed a...

 Report
Helpful?
1Thank Studerbo
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good morning. Thank you very much for your lovely comments. I will certainly share them to our team. I am delighted you and your family had a good time with us and I hope we will have the pleasure to seeing you again soon. With kind regards, Christophe Ughetto

Oxford, United Kingdom
Reviewed 25 May 2015

Had a 4th floor up grade room with river view. What I didn't realise was you had to stand on tiptoe to get the view as the window is very high !! The room was comfortable but could do with a revamp. We didn't eat in the hotel apart from breakfast as York is a great city for eating out,...

 Report
Helpful?
Thank awitney
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good morning and many thanks for your review. I am very pleased to read you enjoyed your stay with us. I have also passed on your comments with regards to the breakfast to our Head Chef and Restaurant Manager. Once again, thank you for taking the time to share your experience with us. With kind regards, Christophe Ughetto

Greater London, United Kingdom
Reviewed 24 May 2015

My wife and I stayed at the Novotel York whilst attending a function in the hotel. We found the hotel to be clean and comfortable with helpful polite staff. The only criticism I have, is having to pay £11 a day to park my car in the hotel car park. I have never before been charged for car parking when...

 Report
Helpful?
Thank John C
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good morning and thank you for your comments. I hope you made the most of your visit to York and that the function you attended to was a success. I am very pleased to read you have found our team to be polite and the hotel to your satisfaction. I have also noted your comments with regards to the car...

Peterborough, United Kingdom
Reviewed 24 May 2015

this is a very comfortable hotel, with rooms that look just like the photos on their website. My room was modern, large and airy, with a very, very comfortable queen-size bed, separate bath and shower, and a separate WC. It was very clean. There was a small fridge, which was very handy, but the area for making drinks was therefore...

 Report
Helpful?
Thank TulipGirl2014
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good morning and thank you for your review. I am delighted to read you enjoyed your stay with us and that you liked our new beds. I have also shared your comments with the team. I hope we will have the pleasure to seeing you again in the near future. Thank you once again. With kind regards, Christophe Ughetto

254 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (226)
Viewed
Bathroom (23)
Viewed
Family/Play Areas (3)
Viewed
Hotel & Grounds (14)
Viewed
Room/Suite (50)
Viewed
Pool/Beach Area (2)
Viewed
Dining (6)
Viewed
View from Room (13)
Viewed
Other (115)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (28)
Viewed
Room/Suite (10)
Viewed
Dining (4)
Viewed
Hotel & Grounds (3)
Viewed
Other (11)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these York hotels
0.8 km away
Park Inn by Radisson York
0.3 km away
Hotel 53
Hotel 53
#31 of 46 in York
1,760 reviews
0.5 km away
Hilton York
Hilton York
#38 of 46 in York
2,658 reviews
Show Prices
Show Prices
Show Prices
1.0 km away
Hampton by Hilton York
1.6 km away
Best Western Kilima Hotel
1.1 km away
Dean Court Hotel, BW Premier Collection
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Novotel York Centre hotel is a 3 star hotel, ideally located on the banks of the river Foss, alongside the historic city walls, within 5 minutes walk of the main city centre and a short drive to the University of York. All the en-suite contemporary rooms have internet access and satellite TV. Facilities include Elements Restaurant, Bar, indoor heated swimming. There are 8 fully-equipped function rooms for up to 210 people, perfect for meetings or weddings. ... more   less 

Additional Information about Novotel York Centre

Address: 4 Fishergate, York YO10 4FH, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: RM465 - RM1,148 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel York Centre 4*
Number of rooms: 124
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Hotwire, ACCOR, Priceline, Cancelon, TripOnline SA, HotelQuickly and HRS so you can book your Novotel York Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel York Centre Hotel York
Accor York Centre
Hotel Novotel York
York Novotel
Hotel Style:
#1 Green Hotel in York
#8 Business Hotel in York
#9 Family Hotel in York
#14 Luxury Hotel in York
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Novotel York Centre staff and other travellers.
24 questions
Ask a question
3 months ago
Lincoln, United Kingdom
over a year ago
wesy yorkshire
21 days ago
Driffield, United Kingdom
1 month ago

See all questions (24)

Questions? Get answers from Novotel York Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beautiful Hotel, Rubbish Location”
  • THE TOILET IS IN A DIFFERENT ROOM THAN THE SINK, SHOWER AND BATH.
863owenr, 7 May 2017 | Read review
“rooms looking over the river have a nicer view”
Edna6, 23 Apr 2017 | Read review
“We were on the first floor. In a word, noisy.”
Winders2014, 21 Apr 2017 | Read review
“First time in these hotels. Blood and urine stains on sheets.. They moved us rooms and still room unclean, hairs on shower head and drainage smell. Staff did not give full refund. Never staying in these hotels again ”
975junen, 18 Apr 2017 | Read review
“Take a torch for bedside reading”
KathE66, 18 Apr 2017 | Read review
5 of 5
Booking.com
US$92* /night
View Deal
AMOMAUS$182
Expedia.comUS$92
CancelonUS$96
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates