We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Novotel York Centre

Show Prices
#31 of 46 Hotels in York
GreenLeadersBronze level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 2 more sites!
Professional photos
Novotel York Centre
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,246 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Novotel York Centre
See the most recent reviews
Showing 2,188: English reviews
Cheshunt, United Kingdom
Reviewed 4 November 2014

We stayed in the York Novotel last year and felt compelled to return and explore York further so of course the Novotel was our ideal choice. Our return trip was every bit as good as the first visit, the hotel staff are excellent and very helpful. The hotel is in an ideal location with good car parking facilities so once...

 Report
Helpful?
Thank DCB40
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good morning. Thank you very much for choosing to stay with us again this year. It is always a pleasure to welcome our guests back to the hotel and I will certainly share your comments with the team. I am looking forward to seeing you again in the future and hope you will have a wonderful end of the year....

Kettlewell, United Kingdom
Reviewed 3 November 2014

We stayed in the hotel on the 1st November 2014, and everything was satisfactory until leaving ,when we were confronted with a bill for £11.00 for car parking without any prior knowledge. Surely this is a bit steep for one (expensive) night plus the York car parks are free after 6pm !

 Report
Helpful?
Thank Lesley158
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good morning and many thanks for your review. I am glad you enjoyed your stay and have noted your comments with regards to the car parking charges. I am surprised you were not aware of such charges and will double check all websites are up to date. Thank you once again for bringing this to my attention. With kind regards,...

Reviewed 2 November 2014 via mobile

We just stayed here for Halloween.Staff good.Pool tiny and disgusting.. And I mean disgusting.. Make/ female expected to change together!No towels ready. People not showering before entering and people coming into pool area in SHOES!!i had hairs in my jewellery as I got out and the hair wasn't mine!!Def won't come back although we have stayed on novotels before.. Shame..

 Report
Helpful?
1Thank Mazzamoo
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good afternoon and thank you for your review. I am sorry to read you did not enjoy your experience in the pool area. Please rest assured your comments have been taken seriously and we will look at ways to improve during these extremely busy periods in the pool area especially during half term. Thank you once again. With kind regards,...

Linlithgow, United Kingdom
Reviewed 1 November 2014

We spent a long weekend here last year and the hotel is what it is. Simple and clean, the staff were helpful. The rooms were basic, but clean and we had no complaints. The hotel bar was eye wateringly expensive. Even though it is a bit out from the center of the town it was a nice walk along the...

 Report
Helpful?
Thank 71j0hnc
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good afternoon. Many thanks for your review and for using Novotel York again. I hope we will have the pleasure to seeing you again and would like to wish you all the best for the very fast approaching end of the year. With kind regards, Christophe Ughetto

Manchester, United Kingdom
Reviewed 31 October 2014

Just got back from a two night stay at this hotel, staff were very welcoming and nothing was too much trouble. It was our daughter's birthday and we had arranged for a balloon in the room but the hotel added some chocolates which was a lovely touch. Breakfast was amazing lots of choice if you fancied a fry up or...

 Report
Helpful?
1Thank Tammy H
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good afternoon. Thank you very much for your lovely comments. I am delighted you enjoyed your stay and hope you daughter had a wonderful birthday. Thank you once again. With kind regards, Christophe Ughetto

Edinburgh, United Kingdom
Reviewed 30 October 2014

Quite expensive (at £79 B&B for one person), but indifferent standard with several minor but irritating faults: no spoons for tea/coffee; sofa made up unecessessarily as an extra bed so not available as a sofa; poor lighting in the room and no bedside lights; squeaky bed.

 Report
Helpful?
Thank David H
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good afternoon. Thank you very much for your comments. we shall look into them straight away. Thank you once again. With kind regards, Christophe Ughetto

Minneapolis, Minnesota
Reviewed 30 October 2014

Although several people have complained about the cleanliness of this facility, we were very pleased with our accommodations. Our room was spotless, the decor was modern and up to date, and staff were extremely warm and welcoming. We spent a week here while visiting York. It was central to everything we wanted to do and see, and if we ever...

 Report
Helpful?
Thank Cara W
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good afternoon and a big thank you for your lovely comments. I am very pleased to read you had a good break in York and would consider staying with us again. I will share your comments with team as I am sure they will appreciate your review. I am looking forward to welcoming you back. Wishing you all the best...

Bishop Auckland
Reviewed 27 October 2014

We stayed here overnight 26 Oct 2014 after seeing Steve Hackett at the Barbican centre. Excellent location for the stay but disappointing Hotel. Reception are is good, along with bar and breakfast area, however food was cheap selections, sausage had gristle in it, bacon very fatty. We had originally room 122 which was a disabled persons room with adjoining door...

 Report
Helpful?
Thank Genesis78
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good morning. Thank you for your comments. I am sorry you did not enjoy your stay. We have since your visit replaced the carpet in room 128. I hope you will give us another opportunity to welcome you back to the hotel in the future. With kind regards, Christophe Ughetto

North Yorkshire
Reviewed 27 October 2014 via mobile

Visited York to watch Ross Noble at the Barbican - he was great. Booked the Novotel 10 months ago so got a good deal (for York). Hotel was well located and overall a good stay. Breakfast on Saturday morning was chaotic but Sunday (manager back on duty) was as it should be. Would stay again. Car Park expensive and Q...

 Report
Helpful?
Thank Richard A
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good morning. I just wanted to thank you for taking the time to write a review following your stay here at the Novotel York. I hope we will have the pleasure to welcoming you back maybe for another event at the Barbican. With kind regards, Christophe Ughetto

Reviewed 26 October 2014

Stayed in this hotel 2 weeks ago for a night away in York shopping and a few drinks. Checked in to be put in a first floor disabled room which was clean enough but extremely worn and dull. Walls were dirty and heavily marked and chair to sit at dressing table had very little fabric left on- leaving the foam...

 Report
Helpful?
Thank Lfw9264
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good morning. Thank you very much for sharing your concerns with us. I am sorry your experience did not meet your expectations on this occasion. We have of course taken your comments very seriously and will proceed to rectify the situation. Thank you once again. With kind regards, Christophe Ughetto

236 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (209)
Viewed
Bathroom (22)
Viewed
Family/Play Areas (3)
Viewed
Hotel & Grounds (14)
Viewed
Room/Suite (50)
Viewed
Pool/Beach Area (2)
Viewed
Dining (6)
Viewed
View from Room (13)
Viewed
Other (99)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (27)
Viewed
Room/Suite (10)
Viewed
Hotel & Grounds (3)
Viewed
Dining (3)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travellers also viewed these York hotels
0.8 km away
Park Inn by Radisson York
0.3 km away
Hotel 53
Hotel 53
#32 of 46 in York
1,668 reviews
1.0 km away
Hampton by Hilton York
Show Prices
Show Prices
Show Prices
0.5 km away
Hilton York
Hilton York
#38 of 46 in York
2,492 reviews
0.5 km away
Hotel Indigo York
Hotel Indigo York
#3 of 46 in York
926 reviews
1.1 km away
Dean Court Hotel, BW Premier Collection
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Novotel York Centre hotel is a 3 star hotel, ideally located on the banks of the river Foss, alongside the historic city walls, within 5 minutes walk of the main city centre and a short drive to the University of York. All the en-suite contemporary rooms have internet access and satellite TV. Facilities include Elements Restaurant, Bar, indoor heated swimming. There are 8 fully-equipped function rooms for up to 210 people, perfect for meetings or weddings. ... more   less 

Additional Information about Novotel York Centre

Address: 4 Fishergate, York YO10 4FH, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: RM361 - RM792 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel York Centre 4*
Number of rooms: 124
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Hotels.com, Orbitz and Travelocity so you can book your Novotel York Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel York Centre Hotel York
Accor York Centre
Hotel Novotel York
York Novotel
Hotel Style:
#1 Green Hotel in York
#8 Business Hotel in York
#9 Family Hotel in York
#14 Luxury Hotel in York
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Novotel York Centre staff and other travellers.
19 questions
Ask a question
Lincoln, United Kingdom
7 months ago
3 months ago
Sunderland, United Kingdom
4 months ago

See all questions (19)

Questions? Get answers from Novotel York Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“What you would expect from a Novotel”
 of 5 bubbles OllieOakey, 15 Dec 2016 | Read review
“don't bother with this place”
 of 5 bubbles GwenWilliamsUK, 9 Dec 2016 | Read review
“Stayed on the top floor ,nice views”
 of 5 bubbles Biggles23, 19 Nov 2016 | Read review
“no rooms with good views”
 of 5 bubbles peterhU5207HF, 17 Nov 2016 | Read review
“Ask for a canal view on floor 3 or 4”
 of 5 bubbles Geordiedaz, 14 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay