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Elmbank Hotel

1,226 reviews
#47 of 47 Hotels in York
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Traveller (464)
Room & Suite (181)
Dining (41)
Overview
  • Excellent10%
  • Very good29%
  • Average23%
  • Poor18%
  • Terrible20%
Travellers talk about
“lounge area”(28 reviews)
“race course”(18 reviews)
“superior room”(13 reviews)
Free Internet
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3.0 Star Hotel
All hotel details
Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,226)Write a Review
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1 - 5 of 1,195 reviews
Reviewed yesterday via mobile

Just back from a second visit to the Elmbank Hotel, the first time we had a basic room which was adequate. This time we booked a superior room and stayed in one of their courtyard rooms, these are well equipped and excellent value. Pay the...More

Thank RAC8
Reviewed 3 days ago

In town to watch a band at a venue nearby. Just stayed the one night. Located 5-10 minutes walk from railway station. Arrived an hour early for check-in but wasn`t given the opportunity to check-in early. Front desk staff efficient if not exactly welcoming. Room...More

Thank RichardWhitelegge61
Response from elm b, Guest Relations Manager at Elmbank HotelResponded 2 days ago

Dear RichardWhitelegge61, Thank you for posting your review. If and when our rooms have been serviced, we will always try to check-in our guests that arrive early. Unfortunately we were unable to do so on this occasion. We are very pleased that you had a...More

Reviewed 5 days ago

A beautiful old hotel full of charm, the staff were very helpful and the room was clean and comfortable. I would recommend this hotel highly. Good location for exploring York, only problem was limited parking, so once you get a space leave your car there,...More

Thank TERRIES322
Response from elm b, Guest Relations Manager at Elmbank HotelResponded 3 days ago

Dear TERRIES322, Thank you so much for your review and recommendation. The team are always more than happy to discuss our Hotels history with our guests. I know they will really appreciate your kind comments! Many thanks.

Reviewed 1 week ago via mobile

Started off checking in and someone was complaining due to a resident cat, I don’t have a problem with cats but know a fair few people do with allergies etc, would of thought this would be advertised so people are aware. The service was okay...More

4  Thank Jack B
Response from elm b, Guest Relations Manager at Elmbank HotelResponded 3 days ago

Dear Jack B We are saddened to read of your dissapointment with your stay. Your comments have been passed on to our maintenance and reception teams to take corrective actions where appropriate. Kind Regards,

Reviewed 1 week ago via mobile

We stayed New years eve, lovely hotel friendly staff. The bathroom was new and clean, the room was big but could do with updating. The location was excellent and a good breakfast. We would stay here again.

Thank allysheffield
Response from elm b, Guest Relations Manager at Elmbank HotelResponded 3 days ago

Hello allysheffield We are thrilled you enjoyed your stay and to have seen in the New Year with you! We look forward to welcoming you back to the Elmbank Hotel. Happy 2018!

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About
Amenities
Top amenities
Restaurant
Free Parking
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$46 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$46 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (464)
Room & Suite (181)
Dining (41)
Hotel & Grounds (417)
Bathroom (28)
Family and Play Areas (1)
Questions & Answers
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scam1000
25 September 2017|
AnswerShow all 4 answers
Response from WiganGuinness | Reviewed this property |
stayed last weekend dirty room, moved to an upgrade not much better I only write about negatives if they exist
1
Vote
garybednall1-uk
23 September 2017|
AnswerShow all 6 answers
Response from janman_7 | Reviewed this property |
Hmm I'd say about 20 minutes walk. £5 taxi fare.
0
Votes
gizmo268
22 July 2017|
AnswerShow all 5 answers
Response from Debbie H | Reviewed this property |
Didn't use the bar but from what remember just looked like usual draft beers lagers
0
Votes
Room Tips
"Ask for a room in the main building and check that it is not affected by the incredibly noisy floor boards."
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"Find somewhere else"
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"The old rooms are single glazed and old fashioned in decor but atmospheric. The new rooms are like a travel..."
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"The Superior double rooms are better if you prefer modern decor and cleanliness."
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