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Ibis York Centre

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1,794 Reviews from our TripAdvisor Community

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Showing 1,690: English reviews
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Bexhill-on-Sea, United Kingdom
Reviewed yesterday NEWvia mobile

We stayed for one night but I probably wouldn't want to stay for longer. Rooms were nice and clean, but the room we had was narrow (we couldn't even open the door fully) and could have done with a bit more room in the bathroom. There was some noise from traffic outside.

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Helpful?
Thank beccalj23
Lincolnshire, United Kingdom
Reviewed yesterday NEW

We arrived Monday 20th, stayed 1 night and couldn't get out quick enough. Room 101 should be confined to Room 101!! So small you struggled to get into the bed that had something that resembled a mattress topper rather than a mattress. Mould around bed feet, the window, the walls, the shower and marks on bed sheet and fleas under...

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Thank 1rainbowman
Newcastle, United Kingdom
Reviewed 2 days ago NEW

Stayed in room 108 on the 20th March on a 1 night stay with a friend visiting York the location was good once we found it not far from the station very nice room staff were very nice booked through bookings . com

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Thank evelyn t
John_Holroyd, General Manager at Ibis York Centre, responded to this review

Dear Guest Thank You for your lovely review of ibis York Centre, We are really pleased you had a good stay with us and we look forward to welcoming you back very soon. Kind Regards John Holroyd General Manager

Newcastle-under-Lyme, United Kingdom
Reviewed 2 days ago NEW

It's beginning to show its age; undistinguished from outside and a bit of a trek (15 mins) from the station. Into town needs a bit of a walk too, but there are lots of buses nearby. Breakfast excellent, lots of choice; evening meal menu could be a bit more ambitious with more choices. Room clean, with comfy bed but creaking...

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Thank ArbieP
John_Holroyd, General Manager at Ibis York Centre, responded to this review

Dear Guest Thank You so much for your feedback regarding your recent stay at ibis York Centre, We are pleased on the whole things were good during your stay and we are always trying to defy the age of the building with refurbishment. Saturdays are generally expensive as is the whole City but please book early and direct to enjoy...

Sao Paulo, SP
Reviewed 3 days ago NEW

The hotel is good. I enjoyed its location even though it is not out of the walls. There are markets around and good pubs too. Hotel staff should pay more attention to cleanliness. Bathroom has a bad smell and there was water leaking from the toilet. Although the water is heated, the bathroom has no warming system so be prepared...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank sergiobuenos
John_Holroyd, General Manager at Ibis York Centre, responded to this review

Dear Guest Thank You very much for your kind review of ibis York Centre, I am pleased on the whole you had a good stay with us and I have shared your comments with the team in order to help us continuously improve. We look forward to welcoming you back very soon. Kind Regards John Holroyd General Manager

Fredrikstad
Reviewed 4 days ago NEW

Stayed for one night and happy to leave. Incredibly noisy hotel. I could hear every word spoken in rooms across the hallway. I could also hear someone farting in bed next door. Not OK! The bed was OK, the pillows were hard as rocks. I arrived late and left early, so did not try any other amenities.

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Thank Lise K
John_Holroyd, General Manager at Ibis York Centre, responded to this review

Dear Guest Thank You for your review of ibis York Centre, I am so sorry you were disturbed by noise from other guests, we do employ security to patrol the hotel and ensure noise is kept to a minimum and I will speak to the company regarding your comments. We do hope you will try us again in the near...

Hong Kong, China
Reviewed 5 days ago NEW

Review collected in partnership with Accorhotels.com
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Thank kwchan2837
John_Holroyd, General Manager at Ibis York Centre, responded to this review

Stoke-on-trent
Reviewed 1 week ago via mobile

Stayed here for 1 night only but id definitely come here again perfect location only 5 min walk to town centre very easy to get to by car and train i stayed for only £39 a night car park was £7 for 24 hrs And breakfast was all you can eat for £6.95 if paid the day before or £8.95...

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Thank Dean P
John_Holroyd, General Manager at Ibis York Centre, responded to this review

Dear Guest Thank You so much for your lovely review of ibis York Centre, The team and I are really pleased you enjoyed your experience so much and we look forward to welcoming you back very soon. Kind Regards John Holroyd General Manager

Antibes, France
Reviewed 1 week ago

Stayed with my daughter for a university visit. Basic budget hotel with a clean and comfortable room - was sufficient for our needs. Requested a quiet room on a high floor and was very pleased to get it. The room was ready for us at midday which was a bonus. The walls were a bit thin and we were woken...

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Helpful?
Thank Sarah-FR06
John_Holroyd, General Manager at Ibis York Centre, responded to this review

Dear Guest Thank You so much for your review of ibis York Centre, We are very pleased on the whole you enjoyed your stay with us and we do take your comments on board. We do look to welcoming you back next time you visit this wonderful City. Kind Regards John Holroyd General Mananger

Norwich, United Kingdom
Reviewed 1 week ago via mobile

I had enjoyed a perfectly pleasant stay in the Ibis in York. The location is central and the hotel was clean and affordable. However on my last night in the hotel I woke up to find a gentleman spooning me in my bedroom. I had only had two glasses of wine in the hotel bar and have always classified myself...

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Helpful?
Thank garethChe
John_Holroyd, General Manager at Ibis York Centre, responded to this review

Dear Guest Thank You for your kind review of ibis York Centre, I am very sorry that another person gained entry to your room and accompanied you in bed. Please could you provide details of your room number for me as we need to carry out a full and formal investigation as to how this could happen as our doors...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Ibis York Centre hotel is a budget hotel, located at the gates of the city walls, within a short walking distance from the Train Station and the main city centre. The National Railway museum and York's Racecourses are within a short driving distance. The en-suite accommodation comes with internet access and with satellite TV. Facilities include Café and bar offering hot and cold snacks 24 hours a day, WIFI, and two modern meeting rooms. Parking £7 per 24 hours. ... more   less 

Additional Information about Ibis York Centre

Address: 77 The Mount, York YO24 1BN, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: RM264 - RM808 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis York Centre 2*
Number of rooms: 91
Reservation Options:
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Also Known As:
Ibis York Centre Hotel York
Accor York Centre
Ibis Hotel York
Hotel Ibis York
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Questions & Answers

Here's what travellers have asked, with answers from Ibis York Centre staff and other travellers.
21 questions
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Questions? Get answers from Ibis York Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a different hotel!”
  • toilet roll holder not even screwed in fully
  • shower fittings that were actually away from the wall
  • mould on bathroom door frame
  • mould on the shower ceiling
  • mould and damp on window
  • the aircon that was just for show
  • the so called
  • Bedfroom window
 of 5 bubbles 1rainbowman, 22 Mar 2017 | Read review
“We stayed room 108. Nice and quiet. Good night sleeplovely beds”
 of 5 bubbles 172evelynt, 21 Mar 2017 | Read review
“3rd floor - room 302 was a nice quiet room - furthest from the lift and looked out onto the side street”
 of 5 bubbles Sarah-FR06, 14 Mar 2017 | Read review
“Side rooms on upper floors are quiet”
 of 5 bubbles Flyingpinkpigs, 8 Mar 2017 | Read review
“Not room 107 unless you want to neighbouring houses looking in”
 of 5 bubbles jackied732, 6 Mar 2017 | Read review
5 of 5