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Ibis York Centre

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1,707 Reviews from our TripAdvisor Community

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Showing 1,606: English reviews
London, United Kingdom
Reviewed 20 December 2014

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Helpful?
Thank iamkevjones
John H, General Manager at Ibis York Centre, responded to this review

Bognor Regis, United Kingdom
Reviewed 18 December 2014

Just outside City wall, took us 6/7 minutes to walk into centre. Free parking was a big bonus. It is an old building so the floor boards creek, but the rooms are clean with ensuite shower, tea, coffee making etc, everything you need for a couple of nights. A group of us stayed, we used the hotel bar for meeting...

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Helpful?
Thank Rootvegqueen
John H, General Manager at Ibis York Centre, responded to this review

Dear Guest Thank You very much for your kind review of ibis York Centre, as you indicate the hotel is an old building with lots of character and the odd squeeky floorboard. We are really pleased you enjoyed your stay with us and experienced high service levels from Leanne who will be very pleased to be recognised. We look forward...

lichfield staffs
Reviewed 18 December 2014 via mobile

A brilliant stay @ this Ibis hotel just a 15 min stroll to the Barbican in the afternoon. The hotel is old & there are a few of creaking floor boards, the interior is non the less in good preservation decorwise. Room functional & pleasant & slept like a log. Breakfast in a large restraunt bright & modern, excellent for...

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Thank frank p
John H, General Manager at Ibis York Centre, responded to this review

Dear Guest Thank You very much for your kind review, We are delighted you enjoyed your visit to York and our breakfast buffet. We hope to see you again next time. Kind Regards John Holroyd General Manager

Reviewed 16 December 2014

stay at ibis on Sunday Dec 14 staff top class could not do enough to help you room spot on bed was nice and big very comfortable could have stayed in there all day will be trying to book again in the summer thanks again

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Helpful?
Thank Alex H
John H, General Manager at Ibis York Centre, responded to this review

Dear Guest Thank You very much for your very kind review of ibis York centre, We are all very pleased you had a good stay and we look forward to seeing you in the summer. Kind Regards John Holroyd General Manager

Rotherham, United Kingdom
Reviewed 14 December 2014

My wife and I stayed here for an overnight break on Thursday 11 December 14 room only as we were visiting the Xmas markets plus the rail museum. We were able to walk slowly in 10 minutes from railway station to hotel with a suitcase. Our check in was dealt with quickly, friendly and easily by Lindsey. Our room was...

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Helpful?
Thank BHart29
John H, General Manager at Ibis York Centre, responded to this review

Dear Guest Thank You so much for your kind review, Lauren, Lindsey and the team strive to consistently offer high levels of service and it is great when guests recognise this. I take on board your comment regarding the sign and we will see what we can do to fix that. We look forward to seeing you again soon. Kind...

Portsmouth, United Kingdom
Reviewed 14 December 2014

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Thank Ken D
John H, General Manager at Ibis York Centre, responded to this review

Leeds, United Kingdom
Reviewed 11 December 2014

good hotel for the money.all staff were extremely helpful and friendly.room 215 was clean and comfortable .only downside was lack of hand towels or facecloths,the towels were really soft.enjoyable stay.

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1Thank robert b
John H, General Manager at Ibis York Centre, responded to this review

Dear Guest Many Thanks for your kind review of ibis York, We are really pleased you enjoyed your stay and hope to welcome you back soon. Kind Regards John Holroyd General Manager

Bradford, United Kingdom
Reviewed 8 December 2014

This hotel was clean and the rooms had all the amenities that you would find in any other chain hotel. The hotel bar area is also very nice with a lovely roaring fire and plenty of comfy seats. However we did have a few issues with our stay. The room was very, very cold and this was even after leaving...

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Helpful?
Thank Tara H
John H, General Manager at Ibis York Centre, responded to this review

Dear Guest Many Thanks for your kind review of ibis York Centre, We are really pleased you had a good stay on the whole. We have recently had our heating system upgraded and the water fluctuation is being investigated by one of our contractors so this also should soon be rectified. We are improving many areas of the hotel and...

Reviewed 7 December 2014 via mobile

After staying at the hotel twice before we had been looking forward to our Christmas trip to york. On arrival we were greated friendly enough but on getting to the room I noticed that the toilet seat had not been cleaned and had 2 Brown stains on it. Then we noticed the phone was out of order as the socket...

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Helpful?
Thank neil d
John H, General Manager at Ibis York Centre, responded to this review

Dear Neil I am very sorry you did not enjoy your recent stay with us and the team missed opportunities to rectify this situation. Please feel free to contact me at the hotel and I will do my very best to resolve this for you. Kind Regards John Holroyd General Manager

Nottingham, United Kingdom
Reviewed 7 December 2014 via mobile

Title says it all really - good location for a nice walk into the centre! Reception area very clean, as too are the rooms but the corridors leading to the rooms need a lot of work doing to make them acceptable! The staff were very friendly and welcoming but there is a lack of parking which is not the best....

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Helpful?
Thank ross186356
John H, General Manager at Ibis York Centre, responded to this review

Dear Guest Many Thanks for your kind review of ibis York Centre, We are in the middle of updating all the corridors and replacing all bedroom doors and carpets. This work is nearly complete and we will then focus on the bedrooms to refresh our bedroom product. We look forward to seeing you again when this is completed. Kind Regards...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Ibis York Centre hotel is a budget hotel, located at the gates of the city walls, within a short walking distance from the Train Station and the main city centre. The National Railway museum and York's Racecourses are within a short driving distance. The en-suite accommodation comes with internet access and with satellite TV. Facilities include Café and bar offering hot and cold snacks 24 hours a day, WIFI, and two modern meeting rooms. Parking £7 per 24 hours. ... more   less 

Additional Information about Ibis York Centre

Address: 77 The Mount, York YO24 1BN, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: RM207 - RM845 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis York Centre 2*
Number of rooms: 91
Reservation Options:
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Also Known As:
Ibis York Centre Hotel York
Accor York Centre
Ibis Hotel York
Hotel Ibis York
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Questions & Answers

Here's what travellers have asked, with answers from Ibis York Centre staff and other travellers.
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Questions? Get answers from Ibis York Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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