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Mount Royale Hotel & Spa

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#5 of 46 Hotels in York
Certificate of Excellence
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Mount Royale Hotel & Spa
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774 Reviews from our TripAdvisor Community

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Showing 768: English reviews
Reviewed 3 weeks ago via mobile

I live locally to The Mount Royal and have eaten here a few times in the last year or two so I thought it was about time I wrote a review to say how wonderful the entire dining experience is. Food, wine, ambience and service are all first class. I can't recommend highly enough. I've also had a few massages...

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1Thank joanne1945
stockton on tees
Reviewed 3 weeks ago via mobile

We stayed here on the bank holiday in May. We were astounded at the hotels service and how friendly all the staff were. They go above and beyond for their guests. I have to say especially the hotels owner the gentleman who runs the bar, we had many conversations with him and he gave us lots of advice on places...

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1Thank stacey h
Reviewed 4 weeks ago

We have been here 3 times this year since August. The staff are really lovely they cant do enough for you.I highly recommend this efficiently run hotel. Its just a 15-20 minutes walk into York town centre.

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1Thank Elaine W
Manchester, United Kingdom
Reviewed 31 October 2016

Amazing friendly customer service. Felt like we were with friends and nothing was too much trouble They looked after us like we were precious and we felt so relaxed, we have decided to spend Christmas with them all Cannot thank the staff enough for making our stay so wonderful

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3Thank AngelinaTT
Sheffield, United Kingdom
Reviewed 30 October 2016

We'd heard from both friends and family this place did a good afternoon tea and we weren't disappointed. Worked about £20 per head, for lots of Yorkshire tea, plenty of sandwiches and seemingly unlimited cake, we had to bring some home there was so much. The sandwiches were packed full of filling, the chocolate mousse was stunning, scones a little...

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1Thank 185DavidW
Marlborough, United Kingdom
Reviewed 27 October 2016

We arrived late and tired after a nightmare journey with a vehicle breakdown so were not relaxed on arrival. The level of service soon changed that. They held the restaurant for us even though it was after 9pm on a Monday night and turned up the fire for us in the bar afterwards. They found us a parking space and...

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3Thank sandra S
Reviewed 25 October 2016 via mobile

We had a fantastic time at the hotel. Staff were very friendly and helpful. The room was excellent and with a great view of the garden. We would definitely recommend this hotel to others. Very well situated for exploring York. The Rail museum is well worth a visit.

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2Thank Trina B
wright2607
Reviewed 24 October 2016

My husband and I stayed at the Mount Royal for two nights in October with our dog Harvey...we needed a change of scenery...what a lovely find it was....the staff were pleasant, motivated, and couldn't do enough for us.....or the dog, going above and beyond. The service during our stay, from front of house, down to the domestic staff was excellent!...

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4Thank wright2607
Romford
Reviewed 22 October 2016 via mobile

Currently staying in Mount Royale Hotel for two nights. Arrived Friday late afternoon after attending a funeral in Middlesbrough. Very tired but had such a friendly and warm welcome from reception. We booked a standard double room. It is nice but quite quirky. Reminds me of an old cottage I stayed in many years ago in Cornwall. Sloping mock Tudor...

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2Thank Sharon66Romford
Reviewed 22 October 2016 via mobile

We arrived tired after a long journey, the man at reception didn't bother to acknowledge us at any point. There was no greeting or even a smile. He thrust the booking form over to me and took payment. He gave us no details about the hotel: breakfast time, wife code, where the spa was etc. I asked all of these...

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Thank Hu1004

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Banquet Room
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
A grade two listed William IV building with mature old English garden housing the heated swimming pool (open May to September). Sauna, steam room & hot tub (open all year). ... more   less 

Additional Information about Mount Royale Hotel & Spa

Address: 117/119 The Mount, York YO24 1GU, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: RM597 - RM1,301 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mount Royale Hotel & Spa 3*
Number of rooms: 24
Reservation Options:
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Also Known As:
Mount Royale York
Hotel Mount Royale York
Hotel Style:
#3 Spa Hotel in York
#8 Romantic Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from Mount Royale Hotel & Spa staff and other travellers.
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Questions? Get answers from Mount Royale Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great hotel easy walk into town excellent for Christmas market”
 of 5 bubbles X3719NBdebbiem, 4 Dec 2016 | Read review
“The garden rooms are near to the outside seating for bar & restaurant so you might have a guest wandering near your room.”
 of 5 bubbles dorothy598, 2 Dec 2016 | Read review
“Suites good but room 20 near to kitchen"”
 of 5 bubbles AngelinaTT, 30 Oct 2016 | Read review
“If your travelling with a dog request a garden room, they are enormous, and very quiet...highley recommended.”
 of 5 bubbles wright2607, 24 Oct 2016 | Read review
“As it stands go for anything above standard”
 of 5 bubbles Rottiejae, 16 Oct 2016 | Read review
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