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Grays Court Hotel

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#17 of 46 Hotels in York
Certificate of Excellence
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1 room 2 adults 0 children
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Grays Court Hotel
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308 Reviews from our TripAdvisor Community

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Showing 304: English reviews
London, United Kingdom
Reviewed yesterday NEWvia mobile

Great location. Very central but still very quiet. We had the Cliff Room which was quite small but more than adequate for the weekend. Lovely breakfast and very friendly and helpful staff. We would definitely recommend staying here if you are visiting York.

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Thank SproulieN
Warwickshire, United Kingdom
Reviewed 3 days ago NEW

We were recommended to this hotel by someone who lives in York and uses its bar and restaurant. So glad we took their suggestion! This hotel is centuries old, with a long and fascinating history. It's tucked away out of sight, abutting the city wall - the city wall is their garden wall (and what a garden!). At the eastern...

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Thank Janice F
Cheltenham, United Kingdom
Reviewed 1 week ago

We stayed recently for a 3 day holiday in York. We could not have picked a beter place. The hotel is a lovely old place with lots of character. The staff are lovely and look after you well. Our room was nice but not quite up to the price charged. The restaurant was also excellent with breakfast a real treat....

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Thank igrieves
Winfield, WV
Reviewed 1 week ago via mobile

I am so happy I found Grays Court to stay at while on our trip through Northern England! Upon arrival we were greeted by the owner, Helen, who was amazing!! We had three rooms and all of them were decorated perfectly!!! Our rooms had a wonderful view of The York Minster! We had drinks in the Long Hall which had...

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Thank sean2dawn
Reviewed 1 week ago

Just wanted to say what a fantastic night we had on New Years Eve. The building is stunning and is about as close as you can get to the Minister and the city walls. Our room (Cumberland) was fantastic and we both thoroughly enjoyed the seven course taster menu. Every member of staff were both courteous and helpful and we...

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Thank Gordon R
Reviewed 2 weeks ago via mobile

Absolutely lovely visit. This was a New Years treat for us, being common as muck our hotels are more often Brittania than botique! Yet we were made to feel very welcome. Service was friendly and efficient without being overbearing. The manager on duty (I asked then forgot his name- apologies!) could not have been more warm and helpful despite clearly...

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Thank Jack M
North Yorkshire, United Kingdom
Reviewed 2 weeks ago

We stayed for two nights over the New Year at Grays Court, and had a wonderful time. The staff were so welcoming and nothing was too much trouble. Our New Years Eve meal was innovative and delicious, the excellent entertainment, and the setting in this remarkable old building all added to our enjoyment. Grays Court, situated in a quiet area...

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Thank isabelh387
Reviewed 2 weeks ago via mobile

I could not speak highly enough of the service we received from the whole team of staff at Gray's - they were like a well oiled set of cogs all playing their own individual role to make the day perfect. The rooms were amazing and the history fascinating and the food was excellent . I would like to thank them...

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Thank Kath F
Vientiane, Laos
Reviewed 3 weeks ago via mobile

The hotel appealed to us as a grade 1 listed building full of character. The building did not disappoint. However, the service was appalling. Full of pleasantries, but not a lot of action. I complained three or four times about the music ; a single track on repeat for between 20-50 minutes each complaint. Nothing appeared to be done by...

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5Thank LHummz
Helen H, Owner at Grays Court Hotel, responded to this review

I am sorry to hear your comments, as we always strive to offer the best possible service, and it appears that some of your complaints could have easily been rectified. We do have a number of new staff that are still being trained, so I will be taking this up with management immediately to see why such silly mistakes are...

Birmingham, United Kingdom
Reviewed 4 December 2016 via mobile

This family owned and run gem is simply magical. Set right within the minster complex, with the city wall running behind. Helen the owner has truly put her heart and soul into this amazing place. The staff are warm, welcoming and really look after their visitors. We thoroughly enjoyed our visit. Drinks in the Stunning Long Hall with its original...

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1Thank glendandVince
Helen H, Owner at Grays Court Hotel, responded to this review

Thank you so much for taking the time to write your thoughtful review. We really have put so much into Grays to get to where we are today, and it's wonderful to see that our guests can see and appreciate that too. We hope to see you again soon! Best wishes, Helen

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Dating back to 1080, and nestled in the heart of the exclusive Minster Quarter, Grays Court is truly a hidden gem. Luxurious accommodation in a historic house your visit will be unforgetable. Quiet and secluded in almost an acre of grounds, we are a few short minutes from the bustle of the city centre. ... more   less 

Additional Information about Grays Court Hotel

Address: Grays Court Chapter House Street, York YO1 7JH, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: RM968 - RM1,360 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grays Court Hotel 5*
Number of rooms: 11
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Hotel Style:
#10 Luxury Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from Grays Court Hotel staff and other travellers.
2 questions
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London, United Kingdom
5 months ago

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Questions? Get answers from Grays Court Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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