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The Principal York

Expedia.comUS$141*
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#11 of 46 Hotels in York
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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The Principal York
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1,120 Reviews from our TripAdvisor Community

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Showing 1,100: English reviews
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Reviewed 2 days ago NEWvia mobile

If you are traveling to/from York by train this is the place to stay. Also very convenient as it is close to the city centre. They spent a considerable amount of money to up the hotel in shape and did a good job. I did not eat at the hotel other than having breakfast and it was very good. Staff...

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Helpful?
Thank Andre P
Norwich, United Kingdom
Reviewed 2 days ago NEW

Floors up after relocation we had a beautiful room overlooking the lovely garden .The staff were all very pleasant and helpful the food excellent and the location perfect as we did not have to use the car once ,there was no charge for the car park luckily .

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Helpful?
Thank josephinemarylakerob
Heathfield, United Kingdom
Reviewed 2 days ago NEWvia mobile

Been here before it changed its name. Walk straight off railway platform into hotel. When you arrive you will need to walk through the hotel , past the concierge then turn left through the lounge area to find reception. Signposting needs minor tweaking. Polite efficient check in; helped by people from York appearing very friendly. Room quite small but adequate....

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Thank RichardBlakey
Northumberland National Park, United Kingdom
Reviewed 3 days ago NEWvia mobile

Fabulous hotel. Great location easy walking distance to minster and centre. Staff in every department friendly and helpful. Special mention to Reception and gentlemen manning car park area they were a credit to a well run and managed hotel. Definite tick for a return visit.

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1Thank Hexham007
Shirley, United Kingdom
Reviewed 4 days ago NEW

Located within easy short walk to city centre. Very friendly, helpful staff. Booking in was efficient. Welcome Doorman with umbrella to walk you to/from your car in rain. However Room 309, despite lovely views, was totally inadequate for clothes storage, NOT ONE SINGLE DRAWER, even by the bedside. Only 3 hangers each in small wardrobe. No hooks for coats behind...

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1Thank U1020CKbarbara
RichardMansellRYH, General Manager at The Principal York, responded to this review

Dear U1020CKbarbara Thank you for your review of The Principal. Fantastic to read our location was ideal for your visit and you enjoyed our excellent breakfast. I am truly sorry that there was insufficient storage in your room which I will investigate and find a resolution. Thank you foryour valuable feedback and please visit again soon and experience an alternative...

UK
Reviewed 6 days ago NEW

We had a deluxe room facing the gardens, for five nights. The room was outstanding - you could not want for more - except .... on our first night we were kept awake by airconditioning units two floors below us. The concierge and reception staff both promised us a room change but it seems the best they could do the...

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Helpful?
1Thank oliveruk
RichardMansellRYH, General Manager at The Principal York, responded to this review

Dear Oliveruk Fantastic to read your delight with your stay .. sincee apologies that our team were not back in touch regarding a room move which was unfortunately unavailable due to the high occupancy in the hotel. Great to read you would visit us again .. hopefully in the near future. Warm regards RMansell

Gorleston-on-Sea, United Kingdom
Reviewed 6 days ago NEWvia mobile

Stayed here on May 22nd in room 227. Checking in was quick and very professional. Room was small but had everything you required. The shower was very large. One criticism was the wardrobe which you couldn't hang a coat in because the fridge was below. Had breakfast which was very good, usual cereals and full English breakfast essentials which was...

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Helpful?
1Thank wwm2310
RichardMansellRYH, General Manager at The Principal York, responded to this review

Dear wwm2310 Fantastic you will definitely be staying with us again at The Principal and thank you for your review. Warm regards RMansell

Lubbock, Texas
Reviewed 6 days ago NEWvia mobile

We are actually still at the hotel. It is beautiful and the staff very friendly. It's a great location. Nice bar and overall atmosphere. One VERY big caution- we are on the NE(city view) side. Since there is no air conditioning we have the window open. Still did not help much. I was in a sweat all night- and not...

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Helpful?
Thank tgturff
RichardMansellRYH, General Manager at The Principal York, responded to this review

Dear tgturff Thank you for your comments .. our Guest Relations team are available to discuss a possible room move (subject to availability) to avoid any further dissatisfaction if you would like to contact them on 0. I trust you will enjoy the remainder of your stay. Warm regards RMansell

Kingsbridge, United Kingdom
Reviewed 6 days ago NEW

The Principal Hotel provides a wonderfully luxurious place to stay in a beautiful city. The staff are friendly and efficient and the breakfast menu provides a welcome diversion from the usual English Breakfast (also available). The decor is subtley modern and high quality in traditional older building.

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Helpful?
Thank CHILVSA
RichardMansellRYH, General Manager at The Principal York, responded to this review

Dear CHILVSA Thank you for your review of The Principal. Please come and visit again soon. Warm regards RMansell

York
Reviewed 6 days ago NEWvia mobile

I would just like to say a big thankyou to the guy working in the bar, who went above and beyond!! I was at the hotel attending a fashion show, with my friends and my 2 sons 8 and 14, we went into the bar after for a drink and after a little while the guy brought over 2 giant...

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Helpful?
Thank lucys944
RichardMansellRYH, General Manager at The Principal York, responded to this review

Dear lucys944 Delighted you were looked after by our amazing team and that you will be returning to experience the hotel again soon. We appreciate your feedback and will share your comments with our team. Warm regards RMansell

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Located in the heart of the beautiful historic city of York The Principal York elegantly combines carefully preserved Victorian architecture alongside more modern touches. The ground floor public spaces offer sweeping views into gardens and beyond to York Minster. Breakfast lunch and dinner is served in the Refectory Kitchen and Terrace and drinks are available from 11am till late in the Chapter House Bar and Games Room. Visit the stunning Garden Room for afternoon tea. As a premier luxury wedding venue in York the hotel and gardens provide the perfect backdrop for your wedding pictures. The Victorian Oak Room holds up 110 guests for dinner while the Events Center can seat up to 300. The Principal York also boasts a variety of meeting spaces from small rooms to the Events Center with capacity for 410 delegates theater style. ... more   less 

Additional Information about The Principal York

Address: Station Road, York YO24 1AA, England (Formerly The Royal York Hotel)
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: RM764 - RM1,803 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Principal York 4*
Number of rooms: 165
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Also Known As:
Royal York Hotel Grand Victorian
Royal York Hotel York
Hotel Style:
#6 Luxury Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from The Principal York staff and other travellers.
43 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check befor accepting”
josephinemarylakerob, 27 May 2017 | Read review
“309 overlooked York MInster, the car park, and gardens......but no drawer space.”
U1020CKbarbara, 25 May 2017 | Read review
“Rooms overlooking the gardens and minster are the best.”
oliveruk, 23 May 2017 | Read review
“My room overlooked the station and this was still quiet and peaceful and actually quite a nice rooftop view.”
CHILVSA, 23 May 2017 | Read review
“Manage your expectations, this is a period hotel and the rooms may be a little smaller than a motel but they are fine rooms.”
Z3277VKandrewc, 21 May 2017 | Read review
5 of 5
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US$141* /night
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Prices are for 1 room, 2 adults
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