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The hotel is in a great location however is very dated and in need of modernisation.
The bathroom smelt musty and the towels were poor quality - there was black mould and just needed some love and attention.
They offer overnight parking at £10 however...More
We stayed in room 58 which was a family room, clean, spacious and well appointed. Shower and hand gels. plentiful towels and good size. TV and tea/coffee making facility. Staff were friendly, efficient and accommodating. Breakfast was self-service. Good selection of products (not the highest...More
I have stayed in this hotel and love the location! It's right on the edge of the Ouse and at present in the middle of the flood area. We arrived on 16th and car park was under water but staff brilliant and directed us to...More
Was a little worried after reading negative reviews but our stay was lovely. Yes the room was dated but clean. Yes the car park had been flooded and we were directed to a ncp car park just a few streets away.
My only complaint was...More
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We have been staying in York for over 10 years and this was probably our worst stay to date. It did not help that the river was high and up to the end of the road. Visitors would have gone for a closer look and...More