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Hedley House Hotel

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#19 of 46 Hotels in York
Certificate of Excellence
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Hedley House Hotel
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1,471 Reviews from our TripAdvisor Community

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Showing 1,459: English reviews
Sunderland, United Kingdom
Reviewed 6 days ago NEWvia mobile

Can't fault anything here, the staff are very friendly, the service excellent and the everything clean, nothing felt like a bother asking, will definitely come back. The location of the hotel was also great especially for a night out as it's not far to walk before you hit all of the main bars. Breakfast and dinner was beautiful everything you...

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Helpful?
Thank robynlouise12321
Torquay, United Kingdom
Reviewed 6 days ago NEW

We booked with a Groupon deal, two nights with dinner on the first night for £159. Unfortunately, we cannot review Headly House and its facilities, only the managements attitude, as we have been unable to redeem our voucher. I have been co-owner and business manager of a guest house in Torquay for the last six years. During the off-peak season,...

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Thank TheRichwood
Cleethorpes, United Kingdom
Reviewed 1 week ago

The reason for booking a hotel is for somewhere to sleep. We were in room 26, which was the highest room in the hotel. There was only one other room on the same floor so it was quiet, the blinds over the roof windows made the room dark, the bed was comfy so a very good nights sleep was had....

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1Thank 215Squash_Player
Manchester, United Kingdom
Reviewed 1 week ago

We stayed in Room 53 - Superior Room - 6th Jan 2017. Firstly we were greeted by a lovely woman on Reception who advised us where we could park out back before checking us in and leading us to our room. The room was STUNNING!!! Kitchen and dining area that had everything we could possibly need, a huge comfy bed...

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Thank Chris W
Reviewed 2 weeks ago via mobile

Good things- Affordable price Lovely hot tub and sauna We had lovely facials Great location Lovely man in reception Bad things- VERY Rude woman in reception Scruffy furniture (draws had knobs missing, controls had no back to them) Can hear everything and got woken up by other people (we were in room 16) Outdated room, looks nothing like on the...

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Thank Mary7897
ThebossYork, Owner at Hedley House Hotel, responded to this review

The receptionist mention has now been sacked.......

Airdrie
Reviewed 2 weeks ago

Small hotel within easy walking distance of York centre. Just over a wee bridge from York railway station and the Railway museum. Very friendly staff happy to go out of their way for you. Lovely food with a good choice. Clean and nicely decorated. In keeping with the building. Large hot tub and sauna facility with more spa experiences on...

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Thank BethB46
London, England, United Kingdom
Reviewed 2 weeks ago

Very nice, small hotel, 10 mins walk from the train station and the city centre. The rooms are clean and spacious, so is the bathroom. They have a hot tub and sauna, which we didn`t use, as we stayed only for one day. One small issue was the wifi didn`t work in our room. Definitely worth the money. Highly recommended.

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Thank Iliana T
Newcastle upon Tyne, United Kingdom
Reviewed 2 weeks ago via mobile

Having stayed here last Easter my wife and I were pleased to return for a couple of days just prior to Christmas to enjoy York's festive atmosphere. Again the Hedley House did not disappoint. Convenient on site parking and excellent location just on the edge of the city centre are a real bonus. We stayed in room 3 at the...

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Thank PaulNic35
London, United Kingdom
Reviewed 3 weeks ago via mobile

Very disappointing. Having looked forward to relaxing weekend over New Year's Eve it was rather disappointing to see dated room with mismatching furniture with One double bed and two single, where there were only two of us. The bedding was old that has gone yellow. The duvet cover was too small for the actual duvet too. Whilst going out, we...

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Thank madzia007
Rugby, United Kingdom
Reviewed 3 weeks ago

Stayed one night between Christmas and New Year. The freezing weather did make us appreciate the warmth of the room and bathroom and the guest bar and lounge. We were upgraded to a deluxe room at no charge and no cahrge was made to continue parking the following afternoon before we moved on. Would stay again given the location and...

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Thank CandA_2

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
Official Description (provided by the hotel)
Hedley House Hotel - A 3 Star Silver Award Hotel, within an 8 minute walk of the city. All rooms en-suite & all recently refurbished. Free wireless internet access. Off street car-parking, restaurant & lounge bar. Gym, 6 person outdoor aqua spa. Ample parking. Electric car charging station free for residents Free wifi Deluxe rooms available with Apple TV ... more   less 

Additional Information about Hedley House Hotel

Address: 3 Bootham Terrace, York YO30 7DH, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: RM423 - RM805 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hedley House Hotel 3*
Number of rooms: 38
Reservation Options:
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Also Known As:
Hedley Hotel York
Hotel Style:
#1 Business Hotel in York
#4 Spa Hotel in York
#5 Family Hotel in York
#10 Romantic Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from Hedley House Hotel staff and other travellers.
12 questions
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Wolverhampton, United Kingdom
22 days ago
4 months ago
Cambridge, England, United Kingdom
over a year ago

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Questions? Get answers from Hedley House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lots of steps to top floor”
 of 5 bubbles 215Squash_Player, 15 Jan 2017 | Read review
“Room 53 - 3 floors up. No other rooms on that floor to my knowledge, if there is, it was pieceful.”
 of 5 bubbles Y1072XBchrisw, 9 Jan 2017 | Read review
“Lovely room at front with large window.”
 of 5 bubbles BethB46, 8 Jan 2017 | Read review
“No lift but quiet even if overlooking the railway.”
 of 5 bubbles CandA_2, 30 Dec 2016 | Read review
“Read the Trip Advisor reviews carefully. Splash out for one of the better rooms.”
 of 5 bubbles Leon_vH, 26 Oct 2016 | Read review
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