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Fabulous accommodations with very friendly staff. The room was very clean and quality toiletries provided.Feels like home. Hotel is in a great location for exploring York. I was able to walk to most places I wished to visit.
We used this hotel just after New Year. Firstly they do not have a lift, so if you have mobility issues it's a little difficult getting around. There is an outdoor lift but it's very slow to operate and a you have to be accompanied...More
Thank Nikki P
Response from IanMcNabb, Owner at The HazelwoodResponded 19 January 2018
You have reviewed Hazlewood Castle a rather grand boutique Hotel in Tadcaster some 15 miles from York. We are THe Hazelwood where we provide guest accommodation in the centre of York approx 400 meters from York Minster.
The hotel is within walking distance to most of York's main attractions. Even with this proximity to the centre of York, The Hazelwood is on a quiet residential street. We noticed that parking could be an issue given the lack of space available. Our 'superior...More
2 Thank James w
Response from IanMcNabb, Owner at The HazelwoodResponded 22 January 2018
Thank you for your meticulous review and for bringing out the many positive aspects of your stay and The Hazelwood. I personally spoke to you at length when you were collecting your luggage on the way to the station and you certainly did not mention...More
Paid £270 for 2 nights, told abruptly no breakfast as chefs mother recently deceased. No offer of refund, as a diabetic I wanted to eat in the establishment I had booked. £270 for 2 nights is not cheap and when you are informed no breakfast...More
We've stayed at the Hazelwood every year for the past 3 years as we have an annual work commitment in York, and we have always been extremely happy. This time was a major disappointment. As previous reviewers have noted, there is now no breakfast option...More
Response from IanMcNabb, Owner at The HazelwoodResponded 27 December 2017
I am particularly sorry that you, as a returning guest were disappointed. On previous occasions you have always left for work before our usual breakfast times and we (Sharon) has come in early to cook a light breakfast for you. Since it has not been...More