We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Hazelwood

View Deal
#33 of 192 B&Bs / Inns in York
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
Great Deal
Compare best prices from top travel sites
and 5 more sites!
Professional photos
The Hazelwood
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

367 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
There are newer reviews for The Hazelwood
See the most recent reviews
Peterborough, United Kingdom
Reviewed 30 November 2016

Quiet B&B location, yet very close to city walls easy walking access to Bootham Bar / Monk Bar. Just a short walk to York Minster. Room 4 was spotless, freshly decorated, warm, cosy and comfortable. We had everything we needed including bathrobes and extra bedding if needed. Assorted breakfast cereals, yogurt and juices along with a full English cooked breakfast...

Thank greycells2016
Poole, United Kingdom
Reviewed 30 November 2016 via mobile

The temperatures outside were sub-zero but it was warm and cosy at the Hazelwood. We arrived early so were able to get a parking space but be aware that you may be disappointed if you arrive late. Very high standard of decorative finish throughout the guest house and we can recommend.

Thank JohnJ-PooleUK
Bradford, United Kingdom
Reviewed 20 November 2016 via mobile

Returning for our eighth year for Christmas Shopping. Still as good as ever, lovely room, spotlessly clean. Breakfast was delicious. Sharon is the jewel in the crown of the Hazelwood-she is so warm and friendly. See you next year. Many thanks.

Thank Dianne V
London, United Kingdom
Reviewed 19 November 2016

The staff were quite cold, and hard to find when I needed some assistance. No one about the place. Feels empty and a bit gloomy. Corners cut with decor, lack of attention to cleanliness. It does not feel like they want to run a b&b, just have to. Would not recommend.

3Thank EdWard1979nn
IanMcNabb, Owner at The Hazelwood, responded to this review

While we do not like to receive negative reviews we do welcome the feedback which can give us insights into what we are doing wrong and allow us to make appropriate adjustments. In this case however all we can establish is that you had an unhappy experience which prompted the type of comments you make and hence is not of...

Reviewed 14 November 2016

We stayed at the Hazelwood for 2 nights in September and were very pleased. It is within walking distance to the Minster and the rest of the sights as well as to restaurants and a grocery store, yet it is on a quiet residential street away from all the noise. An added advantage for us was the availability of parking...

Thank MarylandTravelers8
Leicester, United Kingdom
Reviewed 13 November 2016

Over priced , compare Hotel prices. Arrived , biscuit crumbs on floor and sock from previous guest by window, obviously not hoovered. No clean towels over four day stay. Breakfast not taken , spartan breahfast area , at £12 , could eat anywhere in York cheaper and better. Not recommended.

3Thank sfr1939
IanMcNabb, Owner at The Hazelwood, responded to this review

Need to be clear at the outset that this reviewer did not actually stay with us. He booked the room for two ladies who had a limited grasp of English and we think it likely that much was lost in translation. Addressing the issues: when we investigated the “rubbish” that the ladies reported we discovered that the “crumbs” were actually...

Reviewed 10 November 2016

I hate leaving bad reviews but I would not stay at this b&b again. The bed was a thin, old memory foam on a tatty brown base that looked like it was from the 70's, it was rock hard. I had to shorten my stay as I could not get to sleep. There was also a constant wet patch on...

3Thank lucyV0051
IanMcNabb, Owner at The Hazelwood, responded to this review

We are very disappointed that you felt the need to write such a review but it is obvious from its overall tone that you had a very unhappy experience with us. Yours was the only room with a memory foam mattress which being firm is usually most highly thought of. However we do listen to our guests and have taken...

Ormskirk, United Kingdom
Reviewed 9 November 2016

This was our second visit to the Hazelwood, and we were not disappointed. Comfortable and clean accomodation, friendly and helpful staff, and so convenient for walking into the Minster area and the city centre. It has the advantage of having its own small car park, although if you have a long car you might experience some manoeuvring difficulties going round...

Thank Andrew S
Chesterfield, United Kingdom
Reviewed 7 November 2016 via mobile

We stayed at the hazelwood for 2 nights. Our room was lovely plenty of room clean and tidy. Lovely breakfast which kept us goin till dinner time. The staff were great will definitely be returning.couldnt have asked for better place thankyou

Thank janet1002
Arlington, Virginia
Reviewed 3 November 2016

The staff at the Hazelwood Hotel could not have been more helpful and welcoming. They attend to every detail - from accommodating special requests, to providing excellent and useful information in a notebook in each room. My room was very clean, and everything seemed new and fresh. The breakfast was delicious and worth the extra fee. I would recommend the...

Thank Nancy T

142 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (67)
Room/Suite (13)
View from Room (3)
Hotel & Grounds (6)
Bathroom (2)
Dining (2)
Pool/Beach Area (1)
Other (40)

Management photos: Courtesy of the property manager

All Management Photos (75)
Room/Suite (52)
Bathroom (5)
Hotel & Grounds (7)
Dining (3)
Other (8)
07/05/2017 08/05/2017
Hotels you might also like...
Travellers also viewed these York hotels
0.2 km away
The Gillygate
The Gillygate
#44 of 192 in York
374 reviews
0.4 km away
No. 21 York
No. 21 York
#11 of 192 in York
706 reviews
0.4 km away
23 St. Mary's
23 St. Mary's
#14 of 192 in York
186 reviews
Show Prices
Show Prices
Show Prices
0.3 km away
Minster Hotel
Minster Hotel
#23 of 192 in York
1,027 reviews
0.4 km away
St. Raphael Guest House
0.6 km away
Alcuin Lodge
Alcuin Lodge
#4 of 192 in York
305 reviews
Show Prices
Show Prices
Show Prices


  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
Situated in the very heart of York the Hazelwood is an elegant Victorian townhouse in a quiet residential area only 400 yards from York Minster.Private car park.Individually styled en-suite bedrooms.Wide choice of breakfasts from traditional through to vegetarian and including options for the lighter taste all freshly cooked using quality local produce.Completely non smoking ... more   less 

Additional Information about The Hazelwood

Address: 24-25 Portland Street, York YO31 7EH, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: RM422 - RM721 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Hazelwood 3.5*
Number of rooms: 14
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Priceline, Travelocity, Agoda and HotelQuickly so you can book your The Hazelwood reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Hazelwood Hotel York
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Hazelwood staff and other travellers.
1 question
Ask a question
Manchester, United Kingdom
over a year ago
broccolihead Reviewed this property
Helpful answer
Not as helpful

I don't think so

7 months ago

See all questions (1)

Questions? Get answers from The Hazelwood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would say all rooms are equally nice. No traffic noise as located in side road away from main roads.”
yvonne4mike, 10 Dec 2016 | Read review
“Book elsewhere”
582nigelm, 10 Dec 2016 | Read review
“Room 4 on second floor has only one adjacent room so is quiet.”
greycells2016, 30 Nov 2016 | Read review
“find elsewhere”
EdWard1979nn, 18 Nov 2016 | Read review
“Look else where”
sfr1939, 13 Nov 2016 | Read review
5 of 5
US$93* /night
View Deal
View all 8 deals
Prices are for 1 room, 2 adults
Change dates