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Hotel du Vin York

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89 The Mount, York YO24 1AX England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$141
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US$141
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Traveller (622)
Room & Suite (373)
Dining (83)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Contactless check-out
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 51 hotels in York
Location
Cleanliness
Service
Value
Travellers' Choice
Hotel du Vin & Bistro York is located in the tranquil area known as The Mount, close to the city's historic centre. This beautiful hotel in York city centre is housed within a Grade II-listed building that dates back to the early 19th century. Formerly a private home and an orphanage, the hotel houses 44 stylish bedrooms and suites, trademark bistro, bar and private dining rooms, along with a terrace, courtyard and inner forum for alfresco dining. York is a historic and beautiful city, believed to date back from Roman times. York is the county town of Yorkshire, perfect for a cultural getaway or a romantic weekend break that will inspire.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Banquet room
Meeting rooms
Baggage storage
Parking
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Room service
Safe
Minibar
Flatscreen TV
Bath / shower
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Languages Spoken
English
1953Reviews29Q+A100Room tips
Traveller rating
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Popular mentions
Rchlyng wrote a review 7 Jan
82 contributions23 helpful votes
We checked out of a poorly soundproofed hotel for this one after doing a bit of research. The hotel was in the mid-range price at £105 a night for that particular night. We arrived and were promptly checked in. We were taken to a room in the corner of the main building (older) and it was very nice inside with really nice bathroom. However, as a 4 star hotel, I didn't expect to see crumbs on the table- not a good start. After settling in and freshening up, we discovered loads of ladybirds in the room?? The noise from creaking and footsteps as well was so irritating as, like I say, checked out of a hotel with bad noise problems and we already told this to the front desk. We went down to report the ladybirds and creaking and they did move us to another room, which was very nice of them. They weren't to know, but we were celebrating our birthday there, so we wanted a nice night. The new room was in the new building that had been recently renovated. It was nicely decorated, however for a hotel that describes itself as 'luxury', the decor seemed a bit tired, scuffs and scrapes over the doors and blinds etc. The bed was super comfy and big, but there was quite a bit of condensation in the morning, probably because it was cold outside but no ventilation system in the windows. The weirdest thing about this hotel was the level of service. As I mentioned, it was our birthday, so we decided to spend some time in the bar after we came home from dinner and ordered two rounds of cocktails. After the first round was finished, my bf ordered another drink and I said 'can you make that two please?' and the bar lady didn't say a word, almost sighed and turned her back to us to go make the drinks. She just seemed so rude and unwelcoming. She also asked us which room and what name she should charge drinks to three times. Just weird. The morning after at check out, the lady didn't ask us how our stay was or anything, just asked us to pay the drinks tab. Again just really off-service for a 4 star hotel. All in all, the service needs to improve to be worth the actual price of staying, it can't all be based on looks. Parking is also £11 per night which is steep for parking, although cheaper than anywhere else we found in the city which is why we also chose to stay at this hotel. The parking extends from check in until very late the next evening though. Cheaper than parking overnight in an NCP I expect.
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Date of stay: January 2022Trip type: Travelled as a couple
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Response from Charley Heseltine, Guest Services / Front Office at Hotel du Vin York
Responded 2 weeks ago
Dear Rchlyng Thank you for taking the time to review your recent stay with us. Firstly I would like to apologise for the issues in your room upon arrival, Unfortunately the property dates back to the 18th Century and along with that comes structural noises. For example the creaking floors that you experienced. There is however, no excuse for the service which you received in the bar for after-dinner cocktails. I will be taking the time to speak to this member of staff and pass this feedback on. I am sorry that we weren't informed about your birthday celebration, we would have liked to provide some chocolates and a birthday card from our team for this special occasion. I do hope we are still able to welcome you at some point in the future, please contact me directly for future bookings and I will arrange this personally. Kind regards Charley
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Simon S wrote a review 4 Jan
Bassingbourn, United Kingdom28 contributions6 helpful votes
We took the NYE 3 day package which included NYE 4 course dinner with champagne plus breakfast for the 3 nights. Absolutely bargain and value for money, also included live band NYE ! The rooms were just fine and service exceptional. We opted for drinks on house rather than house maid service, recommend that these could be exchanged for a glass of fizz instead of wine, only criticism other than that 10/10
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Date of stay: January 2022Trip type: Travelled as a couple
Room Tip: Ask for extra loo roles as the hotels are not Andrex extra long !!
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Response from Charley Heseltine, Guest Services / Front Office at Hotel du Vin York
Responded 2 weeks ago
Dear SimonS589 Thank you for taking the time to write about your recent stay with us. It is wonderful to hear you enjoyed your stay with us and the NYE celebrations. We look forward to welcoming you both in the near future. Kind regards Charley
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Mrs Bee wrote a review Dec 2021
4 contributions1 helpful vote
We stayed at the Hotel Du Vin in York for Christmas Eve and Christmas Day. The whole experience was exceptional. We stayed in the Signature suite for a treat and loved having two roll top baths. It meant we could enjoy cocktails in the bath whilst watching Christmas movies. Christmas dinner was fabulous and the staff could not have been any more accommodating. Everything was provided with sparkle and a smile. Thank you to the amazing team. You made our Christmas magical. We’ll most certainly be returning.
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Date of stay: December 2021Trip type: Travelled as a couple
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Response from Charley Heseltine, Guest Services / Front Office at Hotel du Vin York
Responded 2 weeks ago
Dear MrsHBee Thank you for a wonderful 5 star review on your recent stay. I am so pleased you enjoyed your stay - It was lovely having you with us and we hope to welcome you again. Kind regards Charley Heseltine
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Zoe S wrote a review Dec 2021
3 contributions
+1
Fabulous stay at a fabulous hotel. Check in was quick by the lovely Sarah. Taken to our room by a staff member which added a personal touch. Stayed in a standard room which was immaculately clean and have everything we needed. Wonderfully comfy bed. Lovely touches such as bottles of water, hairdryer, good quality tea and coffee. Stunning bathroom with the most amazing water pressure! Had drinks in the bar, special mention to Jade who not only made the BEST espresso martini, but was welcoming, chatty and personable - thank you! We ate our evening meal there and WOW JUST WOW. Food was stunning, from the presentation to the taste. Thank you to the chefs. Service was excellent and we were well looked after. Thank you to Miguel. We received a surprise complimentary glass of fizz to compensate for slow check in - we did not feel there was any issue with checking in but the gesture was really appreciated. Breakfast was also a joy. Excellent choice of continental and cooked. Without a doubt we will be returning to York and this hotel. We were so looked after and felt very indulged and spoilt. Thank you to all the staff :)
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Date of stay: December 2021Trip type: Travelled as a couple
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Response from Charley Heseltine, Guest Services / Front Office at Hotel du Vin York
Responded 3 weeks ago
Dear Zoe S, Thank you for such a wonderful review from your recent stay with us. I am pleased to hear you enjoyed your stay throughout and I will be passing on your lovely comments to the rest of the team. We look forward to welcoming you back. Kind regards Charley
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Scenic wrote a review Dec 2021
Middlesbrough, United Kingdom5 contributions
Overnight stay in Hotel du Vin. Clean, comfortable accommodation. Had the best night's sleep I'd had in weeks! Incredibly comfortable bed and very peaceful location. A special mention to all staff who were incredibly friendly, accommodating but non - intrusive at the same time. Great little place, will return.
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Date of stay: December 2021Trip type: Travelled as a couple
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Response from Charley Heseltine, Guest Services / Front Office at Hotel du Vin York
Responded 3 weeks ago
Dear Scenic20137510061, Thank you for tasking the time to review your recent stay. It is fantastic to see your 5 star review. We look forward to your next stay with us. Kind regards Charley
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PRICE RANGE
US$111 - US$246 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel du vin york
LOCATION
United KingdomEnglandYorkshireNorth YorkshireYork
NUMBER OF ROOMS
44
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Frequently Asked Questions about Hotel du Vin York
Which popular attractions are close to Hotel du Vin York?
Nearby attractions include The Bar Convent Living Heritage Centre (0.3 km), Everyman Cinema York (0.2 km), and Brewdog York (0.5 km).
What are some of the property amenities at Hotel du Vin York?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel du Vin York?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel du Vin York?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Hotel du Vin York?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Hotel du Vin York?
Conveniently located restaurants include Dough Eyed Pizza, Delrio's Cellar Restaurant, and Cafe La Tazzina.
Is Hotel du Vin York located near the city centre?
Yes, it is 0.4 km away from the centre of York.
Are any cleaning services offered at Hotel du Vin York?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel du Vin York?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel du Vin York offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Are there any historical sites close to Hotel du Vin York?
Many travellers enjoy visiting York Cold War Bunker (1.5 km), Holy Trinity Church (1.3 km), and Merchant Adventurers' Hall (1.2 km).