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Mercure Eastgate Oxford

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Traveller (291)
Room & Suite (129)
Dining (18)
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Overview
  • Excellent24%
  • Very good41%
  • Average24%
  • Poor7%
  • Terrible4%
Travellers talk about
“high street”(147 reviews)
“car park”(114 reviews)
“privilege room”(20 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,170)
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Traveller rating
262
423
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LanguageEnglish
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262
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Show reviews that mention
All reviewshigh streetcar parkprivilege roomexamination schoolsmarco pierre whitemerton collegeold buildingcentral locationthird floorper dayexcellent locationeggs benedictwithin easy walking distanceon site parkingbreakfast was excellenttwo night stayno lift
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1 - 5 of 1,069 reviews
Reviewed yesterday via mobile

Excellent location for for accessing the city centre. The car park is small and slightly awkward to access however there were plenty of spaces available when we arrived. It seems hard to find another hotel which is so central, with parking. The twin room we...More

Thank NAHanna2014
Hotel's Favourite
Reviewed 4 April 2018

Wonderful weekend in the centre of oxford - walking distance to everything plus loads of eateries and places for breakfast - staff really helpful - parking slightly odd but works - park up to the wall then your car does t need moving until you...More

Review collected in partnership with Accorhotels.com
1  Thank Andrea B
Response from ManagerOxford, General Manager at Mercure Eastgate OxfordResponded 6 April 2018

Dear Andrea Thank you so much for your kind review, a great morale boost for the team and really appreciated. Oxford is a beautiful city and full of historywith lots of restaurants / eateries I hope we will have the pleasure of welcoming you back...More

Reviewed 3 days ago via mobile

Warm welcome by staff upon arrival (reception is a boutique lounge setting, with check-in on iPads by a desk). Stayed in the Ruskin Suite - well appointed, with a spacious “Oxford-inspired” sitting area. As with other properties in the city, expect narrow, winding corridors (note...More

Thank oxontheroad
Response from ManagerOxford, General Manager at Mercure Eastgate OxfordResponded 2 days ago

Dear Oxontheroad Thank you for your kind review, really appreciated and a huge morale boost to the team. I was pleased that you had enjoyed your stay, the Ruskin Suite is a lovely bedroom and based on a 'Don's' study, added by its location overlooking...More

Reviewed 4 days ago

When I arrived at this hotel it was difficult to ascertain where reception actually is. I'm am old fashioned sort of person, and I walked into what looked like a Drawing- room with a big table and two people milling round. It was only when...More

Thank new_horizon1
Response from ManagerOxford, General Manager at Mercure Eastgate OxfordResponded 2 days ago

Dear Horizon 1 Thank you for your kind review, I am so sorry and embarrassed at the lack of welcome that you encountered on arrival. I have recently employed a couple of new members to the team and I am afraid it is the first...More

Reviewed 5 days ago

Unfortunately when we arrived in Oxford the road to the hotel was closed we were sent on a long diversion and ended up back where we stared. I called up the hotel and was told to go back another way, we still for 2 hours...More

Thank caj26-11
Response from ManagerOxford, General Manager at Mercure Eastgate OxfordResponded 2 days ago

Dear caj26-11 Thank you for your recent review and I am very sorry for the problems that you encountered arriving at the hotel. I am afraid there was a gas leak on the way into Oxford from Headington, which no-one knew about or had been...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Details
Price range
US$167 - US$422 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Oxford
Room types
Non-Smoking Rooms
Details
Price range
US$167 - US$422 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Oxford
Room types
Non-Smoking Rooms
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Traveller (291)
Room & Suite (129)
Dining (18)
Questions & Answers
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Percypark3
28 June 2017|
AnswerShow all 4 answers
Response from 806giles | Reviewed this property |
sorry for delayed response but there is parking at the side of the hotel which is secure but it costs about 25 pounds a night which I disapprove as a paying hotel guest.
0
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Room Tips
"Ask for an upgrade"
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"Ask for a nice view."
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"First or second floor rooms.no lift for third floor!"
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"Not 208! View of a brick wall."
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