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Malmaison Oxford Castle

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Traveller (1837)
Room & Suite (591)
Dining (120)
Overview
  • Excellent46%
  • Very good30%
  • Average14%
  • Poor7%
  • Terrible3%
Travellers talk about
“converted prison”(161 reviews)
“cell rooms”(108 reviews)
“roll top bath”(131 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,264)
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3,180 results
Traveller rating
1,373
977
480
229
121
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LanguageEnglish
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1,373
977
480
229
121
Show reviews that mention
All reviewsconverted prisoncell roomsroll top bathunique hotelcell blockexercise yardsuperior celloriginal cellssunday stopovermain prisonpizza expressporridgespecial occasionbirthday treatcontinental breakfastcar parkingcity centre
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1 - 5 of 3,180 reviews
Reviewed yesterday via mobile

The management are extremely rude absolutely disgusting myself and friend spoken to like a piece of crap on there shoe it’s unacceptable not even worthy of one star if I could give a minus 5 star rating I would

Thank Rachel K
Response from Antonio S, Manager at Malmaison Oxford CastleResponded yesterday

Dear Rachel K, I am disappointed to see your review, as we usually receive great feedback regarding our team. I am sorry that you felt let down on this occasion. Kind regards, Kasey Watson Bar and Brasserie Manager

Reviewed 2 days ago via mobile

This hotel had the most promising first impression of being the most interesting, elegant and historic stay of our 21 day holiday. A renovated prison with the room we walked into - high ceilings, large, comfortable, luxurious and a bathroom almost larger than some of...More

Thank Buzzard100
Response from Antonio S, Manager at Malmaison Oxford CastleResponded yesterday

Dear Buzzard100, Thank you very much for your review. Whilst I am pleased to see that you liked the converted prison building, I am sorry that there was an issue with the temperature of the room. Kind regards, Kasey Watson Bar and Brasserie Manager

Reviewed 5 days ago via mobile

Up until 1996, this property functioned as a jail. After it closed someone got the idea to re-purpose it was a luxury hotel. Each new “cell” is three or four old cells joined together, to form a more spacious accommodation. There’s still no mistaking as...More

Thank jg3arrow
Response from Antonio S, Manager at Malmaison Oxford CastleResponded 4 days ago

Dear jg3arrow, Thank you very much for youre review. We are glad you had fun with us during your stay in the converted prison, and we able to enjoy our unique setting! We hope to welcome you back soon. Kind regards, Kasey Watson Bar and...More

Reviewed 1 week ago

I stayed here on a recent work trip and was upgraded due to an issue in the first room I was shown.. The service was good and breakfast was really great! Staff were very professional. The Spanish theme was great with some nice quirky touches...More

Thank John Paul K
Response from Antonio S, Manager at Malmaison Oxford CastleResponded 5 days ago

Dear John Paul K, Thank you very much for your review, It is lovely to see that you enjoyed your stay with us, and in particular that you found our staff to be professional and helpful. We hope to welcome you back soon. Kind regards,...More

Reviewed 1 week ago via mobile

It is a refurbished old prison. Really nicely done interiors, very nice rooms. The inner garden is just amazing. I should point out the restaurant as well being very nice. In general we were left with a great impression about every aspect of the place....More

Thank Oslan A
Response from Antonio S, Manager at Malmaison Oxford CastleResponded 5 days ago

Dear Oslan A, Thank you very much for your review. It is great to hear that you enjoyed your stay, and loved both the food and service! We hope to welcome you back again soon. Kind regards, Kasey Watson Bar and Brasserie Manager

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About
Description
If you're tired of doing hard time in run-of-the-mill hotels, it's a completely different story at our former gaol, Malmaison Oxford. Instead sip the coolest cocktails in the free world at MALBAR and enjoy an ...More eclectic mix of classic dishes with a twist at the Brasserie, from freshly caught fish to the famous Mal Burger. Good behaviour will get you privileges like free Wi-Fi, drench showers, plasma TVs and and even toiletries that are just begging to be nabbed by light-fingered guests. This is one hotel in Oxford city centre where you'll be happy to get a long stretch. Less
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Refrigerator in room
Pool
Beachfront
Free Parking
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (1837)
Room & Suite (591)
Dining (120)
Amenities (18)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
mwelsh06
27 May 2018|
AnswerShow all 8 answers
Response from Antonio S | Property representative |
Good evening, Yes we do have a lift, which access the majority of rooms. There are however some rooms which cannot be accessed, or have a few steps within the room, so please specify when booking. For your information... More
0
Votes
Rach B
29 January 2018|
AnswerShow all 5 answers
Response from Stephen S | Reviewed this property |
For the full experience of the prison, book in the actual prison. The house of correction is opposite the prison.
2
Votes
Portugal103
18 January 2018|
AnswerShow all 2 answers
Response from Antonio S | Property representative |
Dear Tanya, Thanks for your message - I have cancelled the car parking space for you. We look forward to seeing you soon! Kasey
0
Votes
Room Tips
"Choose a suite"
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"Request a courtyard view, the gardens and greenery is beautiful"
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"Avoid rooms with balconies as they are facing noisy areas."
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"Avoid any room above the Slug&Lettuce"
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